Butler Ford

My daughter's back up camera went out on her 2016 Escape. Angela in service was awesome and ordered one in and installed it the next day. She was great to work with and worked around my daughter's schedule t Angela in service was awesome and ordered one in and installed it the next day. She was great to work with and worked around my daughter's schedule to get it done for her quickly. More

We purchased a used 2023 Ford Explorer ST from an Atlanta Dealer, so we brought it for its first oil service to Butler. We were very satisfied with the service availability, timing and staff. We will be ba Dealer, so we brought it for its first oil service to Butler. We were very satisfied with the service availability, timing and staff. We will be back. More

Broke down in my Diesel pusher motor home and Butler went above and beyond to help me. Their technician Matt walked to my RV diagnosed the problem and ordered the necessary parts. Butler let us stay in their above and beyond to help me. Their technician Matt walked to my RV diagnosed the problem and ordered the necessary parts. Butler let us stay in their back lot for the night and Matt installed the parts and got us back on the road the next day! That’s what I call “above and beyond!” More

Very efficient service people. Kept me informed and did not try to upsale. Very nice Kept me informed and did not try to upsale. Very nice More

Works hard to create a good customer experience. Especially the sales staff, easy to do business with Especially the sales staff, easy to do business with More

I asked the counter rep to ask the tech if a problem I was having with the truck was related to the recall for which I was there. She didn't ask and said there was no way find out cuz he was at lunch. Th was having with the truck was related to the recall for which I was there. She didn't ask and said there was no way find out cuz he was at lunch. They would not reimpurse me for the 1 hour round trip drive I had to make for the service. I realize it is a Ford policy, however it should be noted that the dealership would not reimpurse me and they are paid to perform the service. More

It was a pleasure buying my vehicle from them before I picked it up they changed the oil & filter, put new brakes on and two front tires picked it up they changed the oil & filter, put new brakes on and two front tires More

Had a great time dealing w/Adam. Totally professional. Loving the 2019 Chevrolet Silverado 4WD. Totally professional. Loving the 2019 Chevrolet Silverado 4WD. More

Factory recall service was done at my house. Easy to schedule, very convenient, on time, and done in about 1/2 hour. Easy to schedule, very convenient, on time, and done in about 1/2 hour. More