Butler Ford

Very efficient service people. Kept me informed and did not try to upsale. Very nice Kept me informed and did not try to upsale. Very nice More

Works hard to create a good customer experience. Especially the sales staff, easy to do business with Especially the sales staff, easy to do business with More

I asked the counter rep to ask the tech if a problem I was having with the truck was related to the recall for which I was there. She didn't ask and said there was no way find out cuz he was at lunch. Th was having with the truck was related to the recall for which I was there. She didn't ask and said there was no way find out cuz he was at lunch. They would not reimpurse me for the 1 hour round trip drive I had to make for the service. I realize it is a Ford policy, however it should be noted that the dealership would not reimpurse me and they are paid to perform the service. More

It was a pleasure buying my vehicle from them before I picked it up they changed the oil & filter, put new brakes on and two front tires picked it up they changed the oil & filter, put new brakes on and two front tires More

Had a great time dealing w/Adam. Totally professional. Loving the 2019 Chevrolet Silverado 4WD. Totally professional. Loving the 2019 Chevrolet Silverado 4WD. More

Factory recall service was done at my house. Easy to schedule, very convenient, on time, and done in about 1/2 hour. Easy to schedule, very convenient, on time, and done in about 1/2 hour. More

Heather was great to work with. No pressure at all and knowledgeable about the used car we were looking at. No pressure at all and knowledgeable about the used car we were looking at. More

Service is excellent. They are always on time with appointments and willing to work with the customer for the best appointment time. I have recommended them to others for They are always on time with appointments and willing to work with the customer for the best appointment time. I have recommended them to others for their great service and customer satisfaction. More

I called the dealership about a recall notice on my 2014 F150 that I did not buy from Butler Ford. The lady in the service dept was outstanding. She scheduled for a tech to come to my home to install the up F150 that I did not buy from Butler Ford. The lady in the service dept was outstanding. She scheduled for a tech to come to my home to install the update. The installer was in time and had an outstanding attitude. If I ever need another vehicle I will buy from Butler. More

Fixed my car same day! Randy is a great service manager and the GM Matt is always very helpful we have bought 2 cars in the last year and we are very pleased!! Randy is a great service manager and the GM Matt is always very helpful we have bought 2 cars in the last year and we are very pleased!! More