Butler Ford

Very Bad Dealership BUTLER FOR DIS NOT THE DELAERSHIP ANYONE SHOULD GO TO NO MATTER WHAT YOUR SITUATION IS!! I say this because of the finance manager MARCUS LILLARD! You BUTLER FOR DIS NOT THE DELAERSHIP ANYONE SHOULD GO TO NO MATTER WHAT YOUR SITUATION IS!! I say this because of the finance manager MARCUS LILLARD! You will be treated with sincerity and the upmost respect when they are trying to get your business...but once they get it all of that turns around! A few days after my vehicle was purchased I started having a small issue with it and of course I informed the bank on it when they tried to do my welcome call. Well, marcus became VERY upset and decided to step well out of the character I had met before. He was extremely RUDE, DISRESPECTFUL, and IGNORANT even sending me demeaning text messages from his PERSONAL cell phone to mine. He even decided to tell me that I wouldn't be able to find another dealership to approve me. When I finally caught a break at WORK in which he knew I was at I returned his call from the MANY missed calls and impolite voicemails I missed from him. But only to hear him yell! I find it funny how Google is the only website with good reviews, everyone else such as DealerRater.com, Facebook, and etc have all of the negative reviews that actually state the facts. I'm convinced the reveiws on here must be false and created by them. Do not get suckered into this dealership as long as Marcus is still working there. I'm pretty sure if he gets away doing things like this then management must keep allowing him to! Oh by the way, I found out from another Ford Dealership that my vehicle badly needed a tire rotation, balance, and not to mention new wiper blades. You would think they would inspect these things BEFORE they sell you a "gently" used vehicle. I guess not! More

Felt cheated and deceived I purchased a vehicle from Mr. Pitts who works at Butler in Milledgeville. He assured me that the transmission only needed a hose. Only to find out t I purchased a vehicle from Mr. Pitts who works at Butler in Milledgeville. He assured me that the transmission only needed a hose. Only to find out that I need a whole new transmission. After reading reviews of this dealership, I can see that deception is their practice. I contacted Mr. Pitts about the issue only for him to ignore my calls and text messages. Unfortunately, Georgia doesn't have a lemon law so I am stuck with a truck that I can't drive or afford to fix. I will never recommend this dealership to anyone be if a person would be so deceptive about their own vehicle, I know they would be extremely deceptive about the company vehicles. Not happy with how I was lied to. I drove over an hour to get the car and now it's just sitting in my driveway. NEVER GO TO BUTLER FORD/HONDA IN MILLEDGEVILLE. You will only be lied to to get your money. More

Very nice experience I was looking for a truck to purchase. I called the Ford dealership and they said they had some used 2013 Ford Trucks on sale. I ended up purchasing o I was looking for a truck to purchase. I called the Ford dealership and they said they had some used 2013 Ford Trucks on sale. I ended up purchasing one and the sales manager was very helpful. His name was Kevin Baxter. He helped me get a good interest rate and my payments lower than I had expected. I would recommend them again. More

The salesmen at Butler Ford took advantage of my mother and sold her a car that she could NOT afford. They put in false information to the bank in order to get financing. She took the car back to the deale and sold her a car that she could NOT afford. They put in false information to the bank in order to get financing. She took the car back to the dealership the next day and the refused to take it back. The bank that is involved revoked the contract on the car due to false information given by the dealership. The dealership had already ran the financing request through the bank and was denied. They entered the false information in order for the loan to be approved. The loan was then approved through the bank because they entered the income to be a lot more than it actually was. They are crooks and cons. I do NOT recommend this dealership to anyone! More