Butler Ford

oil change It was an oil change, what is up with this. They did not jump through hoops. They changed the oil, I sat there and waited on it. Nothing exceptional a It was an oil change, what is up with this. They did not jump through hoops. They changed the oil, I sat there and waited on it. Nothing exceptional about it. If they want that then do something great! More

Sales & finance Brad Starnes Sales Professional & Jeff Teagues Financial Person took better care of my husband and I better than anyone has ever at Butler Ford. We ha Brad Starnes Sales Professional & Jeff Teagues Financial Person took better care of my husband and I better than anyone has ever at Butler Ford. We had a very good experience. More

Great Best place to buy a car r truck they treat u very well here this was my 4 car that I purchased from here and I will return Best place to buy a car r truck they treat u very well here this was my 4 car that I purchased from here and I will return More

Great Service I purchased my Nissan Van at Butler Nissan in Macon and also my new Michelin tires. I had service done there, but although we were told we got compli I purchased my Nissan Van at Butler Nissan in Macon and also my new Michelin tires. I had service done there, but although we were told we got complimentary rotations I was charged 21.95 plus my oil change. I decided to go to Butler Ford in Milledgeville the next time since my husband uses them for his F150. The service was great. I was in and out in one hour. I did have an appointment. Their works service was much cheaper then Nissan and since I had bought my tires from the Butler group, my rotation was complimentary. Other dealerships need to take a lesson from these people. They are great. More

Rear End Recall on 2014 Ford Explorer Clay scheduled my Ford Explore to have Rear End Recall taken care of immediately. We had never been there before. My Ford Dealer in Madison that I’d Clay scheduled my Ford Explore to have Rear End Recall taken care of immediately. We had never been there before. My Ford Dealer in Madison that I’d been going to as a faithful customer for the last several years couldn’t service my car till the end of Oct. Hence, Butler Ford will be my Service Dealer of choice! Thank you, Clay More

Canadian Travelers We were on our way to Florida with our Ford F150 and travel trailer when we broke down in Georgia. Spoke with Clay first thing in the morning and he t We were on our way to Florida with our Ford F150 and travel trailer when we broke down in Georgia. Spoke with Clay first thing in the morning and he took care of everything. We were on our way within a few hours. When we had further trouble, we stopped back in Georgia on our way home and Butler stood by their work and made everything right. Highly recommended, made us feel comfortable about travelling far from home. More

Excellent experience!! They worked through the entire process quickly and efficiently and even delivered the vehicle upon closing!! I was very pleased with the entire team a They worked through the entire process quickly and efficiently and even delivered the vehicle upon closing!! I was very pleased with the entire team and how they conducted themselves. Will buy there again. More

Software update for transmission recall Was able to make an appointment in a timely manner. Time of appointment was 2 p.m. and the vehicle was taken to be updated at the appointed time. Took Was able to make an appointment in a timely manner. Time of appointment was 2 p.m. and the vehicle was taken to be updated at the appointed time. Took less than and hour to perform update. Was directed to the customer lounge which was a nice facility. Clay was knowledgeable and professional. I recommend Butler Ford to anyone looking to buy or have service done. More

Service Department My car is under warranty. I needed an oil change and diagnostic because my “check engine” light came on. I arrived at their slowest time, 11am on Wedn My car is under warranty. I needed an oil change and diagnostic because my “check engine” light came on. I arrived at their slowest time, 11am on Wednesday. They didn’t have anyone available to help me unless I left my car. I live out of town. Oil changes at most Ford Dealers are done quick, but not here. Most service advisors can diagnosis the problem. Just needed to be sure it was okay to continue to drive my car. More

Service dept. Richard and the guys in service dept. are truly amazing at what they DO! Always make you feel comfortable and lets you know what is going on step by s Richard and the guys in service dept. are truly amazing at what they DO! Always make you feel comfortable and lets you know what is going on step by step! Waiting room is clean and nice. I have never questioned anything they have told me. I will continue to bring my vehicle here for service. More