Butler Ford

in and out i had my new vehicle in for the 30 day check, i got out of the car handed my keys, brought in my computer, drank one cup of coffee, my car was finishe i had my new vehicle in for the 30 day check, i got out of the car handed my keys, brought in my computer, drank one cup of coffee, my car was finished and left, pretty simple ! More

Satisfied Customer Andrea was very pleasant and took care of all of my needs. Michael did an OUTSTANDING JOB hand washing my car. I’m satisfied with the service I rece Andrea was very pleasant and took care of all of my needs. Michael did an OUTSTANDING JOB hand washing my car. I’m satisfied with the service I received. Thank you, Nancy Anderson More

Excellent service Everything was explained very clearly and time was taken to make sure it was understood. Everyone was entirely helpful and personable. It couldn't hav Everything was explained very clearly and time was taken to make sure it was understood. Everyone was entirely helpful and personable. It couldn't have been a better experience. More

Service extra. Friendly, courteous, quick in and out, very nice waiting room. This establishment is a far cry aboce the normal service centers I have used. m A big Friendly, courteous, quick in and out, very nice waiting room. This establishment is a far cry aboce the normal service centers I have used. m A big KUDU for all staff. More

New Truck It was good. Steve Green went the extra mile to make a deal that we both could walk away with a smile. Service department has been fast, friendly, pro It was good. Steve Green went the extra mile to make a deal that we both could walk away with a smile. Service department has been fast, friendly, professional and very helpful. More

Purchased 2019 Ford Edge We have purchased several cars from Rocky and Joel. They both are very professional. If they don’t have the car you are looking for they will locate o We have purchased several cars from Rocky and Joel. They both are very professional. If they don’t have the car you are looking for they will locate one. The service department is great to deal with. Butler Ford is my go to Ford dealership. More

New truck It was good, I’ve been dealing with rocky for the past 5 years, I got the truck I wanted at a price I can afford It was good, I’ve been dealing with rocky for the past 5 years, I got the truck I wanted at a price I can afford More

Good job Easy recall service and great follow up The guys are friendly and do the most for you. I will return to them next time i need ford stuff Easy recall service and great follow up The guys are friendly and do the most for you. I will return to them next time i need ford stuff More

Above and beyond service Butler Ford team did an amazing job with the sale of our new Ford Edge. Rocky, Jason and Joel went above and beyond to get us the information we neede Butler Ford team did an amazing job with the sale of our new Ford Edge. Rocky, Jason and Joel went above and beyond to get us the information we needed to make our buying decision easy. This experience was by far the best car buying experience I have ever had! We are super grateful for their efforts. More

Alli was great. Financing...not so much. All, I gave a 5 star review because I feel like our sale representative, Alli, did an outstanding job before, during, and after the sale. I had a 10: All, I gave a 5 star review because I feel like our sale representative, Alli, did an outstanding job before, during, and after the sale. I had a 10:00 appointment with her to look at the vehicle that I ultimately bought. Within 30 minutes, we were working on the paperwork to purchase the Truck. At approximately 1:15, we still had not signed any paperwork (Alli had been checking in on our status with financing a few times during our 3 hour wait) which prompted me to remind Alli of my 2:00 meeting in White City ( I had informed her of this earlier in the day) and she went into Jack's office (again) to check on the status. Standing right outside of his door, my wife and I over heard him speak to her in a VERY unprofessional manor, but, when he learned we needed to leave because of our meeting, he relented and we were escorted into his office. Ironically, we were on our way in about 15 minutes. (we were a cash buyer). At a minimum Jack owes Alli an apology for his behavior towards her, he was a jerk and an xxx. Additionally, he allowed a client to overhear the conversation. I am not sending this to you in the hope that you send me back and apology. My motivation is to let management know about this situation and they/you ultimately hold Jack accountable for his behavior towards a fellow employee. Like I mentioned above, he probably owes her at least an apology. More