Butler Ford

great service Always have great customer service weather it is service or sales. have purchased 4 vehicles from Butler and have always had great service. Would reco Always have great customer service weather it is service or sales. have purchased 4 vehicles from Butler and have always had great service. Would recommend them highly. More

Friendly and accommodating. I paid a good price. The sales experience was painless. The salesperson and finance officer made the process very easy. All promises were kept with n I paid a good price. The sales experience was painless. The salesperson and finance officer made the process very easy. All promises were kept with no hassle. Would recommend for all car buyers. My second vehicle purchased here. More

Service I always appreciate Butler Ford service department. Friendly and always have my car back to me when they say it is going to be ready. I always appreciate Butler Ford service department. Friendly and always have my car back to me when they say it is going to be ready. More

Purchase Exper OK, Service Excellent The car buying experience several years ago was okay. Butler plays fewer "games" than many other dealerships but it still took about an hour too long The car buying experience several years ago was okay. Butler plays fewer "games" than many other dealerships but it still took about an hour too long for them to close the deal and provide their offer. And then there was the post-sale sell of "extras". My previous vehicle was a Saturn and there is a reason why Saturn owners liked dealing with Saturn dealerships. That was almost five years ago. My experience with 5 years of service has been excellent. And they passed my "no service necessary" test by telling me several times that no service was necessary or that there would be no service charge. Their facilities are comfortable when waiting and they have a friendly shuttle service for the times I cannot wait. (And they are close to a bus stop!) They have a good system of record keeping so that when I come in they know exactly what questions to ask and maintenance services to suggest. More

Friendly staff We came back to have an extra key made for our new F-150 pickup. We were met at the service desk by Brian and he immediately went to work processing We came back to have an extra key made for our new F-150 pickup. We were met at the service desk by Brian and he immediately went to work processing the new key. While we were in the waiting area we were greeted by and talked with Rocky, Craig, Michaela, Jack, and Warren. It took awhile to process the new key due to all the technology needed and it was nice feel noticed and remembered after the sale by the staff we had met and worked with. More

Thank you Andrea for going the extra mile to get a tech to look at my tail light assembly and making sure I ordered the correct part. Thanks for making my experience outstanding and a big thank you to Moni to look at my tail light assembly and making sure I ordered the correct part. Thanks for making my experience outstanding and a big thank you to Monica in parts for helping with two different orders More

Lease of new Ford Edge Several of our close friends are loyal Butler customers. We made it a point to work with our buddy from church...Rex, even though he is connected with Several of our close friends are loyal Butler customers. We made it a point to work with our buddy from church...Rex, even though he is connected with the Acura lot. He did a 110% job by finding the perfect Ford Edge model for us and coordinated the lease arrangement we were looking for. Kudos to Rex and Butler Ford! More

Rocky was excellent and helped make buying our new car a great experience. It had been a while since we purchased from a dealer and I’d absolutely go back to him four our next vehicle. great experience. It had been a while since we purchased from a dealer and I’d absolutely go back to him four our next vehicle. More

Extremely Happy Time is important to me and Austin and the sales team took my criteria, worked out a deal and had me out the door with no reservations...best truck bu Time is important to me and Austin and the sales team took my criteria, worked out a deal and had me out the door with no reservations...best truck buying experience in 30 years of buying trucks! Butlers Got your Truck! More

Enjoyable buying experience We contacted Butler Ford several months before we were intending to buy a vehicle. It was nice to deal with a dealership that did not constantly call We contacted Butler Ford several months before we were intending to buy a vehicle. It was nice to deal with a dealership that did not constantly call and try to pressure us to buy and allowed us to take our time. When we did make the decision to buy the sales person, Rocky, was patient and answered all our questions. He was given a list of the options and the color we wanted and he researched available vehicles and found one in our price range. The day that we came in to finalize the deal he made sure we were comfortable with the deal and took the time to show us the technology in the new truck. The financing went smoothly and Jack made sure that we were comfortable with the deal. More