Butler Acura
Ashland , OR
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Showing 136 reviews
Friendly, competitive and service oriented I have leased my last 4 MDXs from this dealership--the last three with the same sales manager and the last two with the same salesperson. It is rare I have leased my last 4 MDXs from this dealership--the last three with the same sales manager and the last two with the same salesperson. It is rare in the car business to have this kind of continuity and it makes for very pleasant transactions! They contact me when I qualify to terminate the lease early and they make it painless to step into the new vehicle. There is nothing quite like doing business with a family owned business. More
Great service and People It's always a pleasure to go have the oil changed on our 2018 RDX. They perform a complete inspection which is a long list of items to make sure the It's always a pleasure to go have the oil changed on our 2018 RDX. They perform a complete inspection which is a long list of items to make sure the car is working in tip-top condition. We so like going there. All the service people are so polite and very helpful. Such a pleasure! Also Rex (Cunningham) always stops by to make sure we don't have any issues with the RXD - gee a salesman that does follow-up how great is that!!!! More
customer service They are always willing to help there customers with a smile on their faces, plus they treat their customers very well and are able to answer any que They are always willing to help there customers with a smile on their faces, plus they treat their customers very well and are able to answer any question that is given to them. I would recommend them to anyone who might be in the market for a car weather it is new or used for they stand by what they sell. They are an amazing group of people from sales to service. absolutely just love them all More
Oil change - on time an punctual New service manager Scott was knowledgable. Pleasant helpful an suggested things that needed to be checked. Came an showed me filters that needed rep New service manager Scott was knowledgable. Pleasant helpful an suggested things that needed to be checked. Came an showed me filters that needed replacement an got my approval before continuing. This Acura staff an dealership I have used for the life of my car..... an it has always been awesome. Joe Butterfield was the absolute greatest an I know Scott will be just a great. Wonderful service an staff. More
Great Service We arrived early and our car was taken in right away and the work completed early too. We always experience great support and service. Thank you. We arrived early and our car was taken in right away and the work completed early too. We always experience great support and service. Thank you. More
Purchased a new RDX from Rex and had a great experience. Rex Cunningham is professional, friendly and very knowledgeable. This was our third Acura and I would recommend the vehicle and the dealership to an Rex Cunningham is professional, friendly and very knowledgeable. This was our third Acura and I would recommend the vehicle and the dealership to anyone. Brent, Rex and Joe from the service department are wonderful to work with. In fact everyone at the dealership is very friendly and courteous. Makes the experience nice. More
They Take Good Care Bulter Acura has been servicing my Acura since it was purchased from them. It's generally easy to get an appointment at a time convenient for me; the Bulter Acura has been servicing my Acura since it was purchased from them. It's generally easy to get an appointment at a time convenient for me; the personnel are friendly and the waiting room comfortable. More
Great car buying experience I would recommend Butler Acura to anybody wanting to purchase an Acura. I worked with Rob Lucey, Rex, Brent and Scott in the service Department. All I would recommend Butler Acura to anybody wanting to purchase an Acura. I worked with Rob Lucey, Rex, Brent and Scott in the service Department. All of them were helpful and made the experience pleasant. More
Amazing Service!! I couldn't have had a BETTER car buying experience! Thank's to your team for great customer care an EXCEPTIONAL staff that made it so easy! I couldn't have had a BETTER car buying experience! Thank's to your team for great customer care an EXCEPTIONAL staff that made it so easy! More
Quick Service I would prefer to be alerted to the items requiring PRIORITY action while the car is still in service so we could clear those deficions before being I would prefer to be alerted to the items requiring PRIORITY action while the car is still in service so we could clear those deficions before being released. Now I have to take a trip with a battery that is questionable. More