Butler Acura

Butler is the Best Brought my 2014 MDX in for annual fix-up and "recall" -- thought it would take a couple of days -- Scott and company had it back the same day. Everyt Brought my 2014 MDX in for annual fix-up and "recall" -- thought it would take a couple of days -- Scott and company had it back the same day. Everything spic and span, and humming along fine. Thank you! More

Always dependable. I have an Acura now along with two Ford Explorers before that were all serviced at the Butler dealership in Ashland. In all cases the service that was I have an Acura now along with two Ford Explorers before that were all serviced at the Butler dealership in Ashland. In all cases the service that was provided was excellent. I can depend on Butler. Thank you. More

Overall excellent job. Scott was helpful, my car was taken in and finished in a satisfactory time. I appreciate the coffee in the waiting room. One complaint that I have m Scott was helpful, my car was taken in and finished in a satisfactory time. I appreciate the coffee in the waiting room. One complaint that I have mentioned before, I like using the coupons that I am sent, but the heavy colored ink ads that I don't care about print out and waste my printer ink. More

Helpful as always I have always received excellent service, especially from Service Representatives Joe and now Scott. They are friendly, knowledgeable, and helpful. An I have always received excellent service, especially from Service Representatives Joe and now Scott. They are friendly, knowledgeable, and helpful. And I have never had any problem with repairs. More

Service department set up an appointment for a recall service maintanance . Very good service, was done on time and people and service manager were very friendly and co set up an appointment for a recall service maintanance . Very good service, was done on time and people and service manager were very friendly and courteous. he even explained what was done and why. More

The service people were great. The collision people were good, the service people were great, the renatal person is unhappy. It makes for an uneven experience. This is unfortunate The collision people were good, the service people were great, the renatal person is unhappy. It makes for an uneven experience. This is unfortunate and could easily be remedied. More

service I am very pleased with the they handle their costumers, they are always friendly and very courteous. I would recommend them to anyone who might be in I am very pleased with the they handle their costumers, they are always friendly and very courteous. I would recommend them to anyone who might be in the market for a new or used car. More

Excellent Service I purchased my Acura in 2017 and have been pleasantly surprised at every service visit by the quality of the customer service. Always do a good job f I purchased my Acura in 2017 and have been pleasantly surprised at every service visit by the quality of the customer service. Always do a good job for a fair price. More

Part of Ashland's reputation as a great place to live Butler Acura has always been there for us. The service managers have become friends with a difference: their smiles and courtesy are backed up by ens Butler Acura has always been there for us. The service managers have become friends with a difference: their smiles and courtesy are backed up by ensuring that the quality of service remains high, year after year. Their recommendations for servicing our 2010 RDX always keep an eye on the cost. When asked to inspect one area, they throw in adjacent areas at no cost. Everyone strives to provide what we need. I've never seen anyone pass the buck when we've reported problems. More

Prompt, professional, and best of all friendly service. Grea It was my first visit to Butler Acura and Alissa was kind enough to get me in right away for my service before our upcoming road trip. Scott was so gr It was my first visit to Butler Acura and Alissa was kind enough to get me in right away for my service before our upcoming road trip. Scott was so gracious, by the time I left I felt so well cared for. I will definitely be coming back to Butler for my auto care. More