Butler Acura
Ashland , OR
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Showing 136 reviews
Oil Change and Front End Evaluation Joe Butterfield is absolutely the best, most attentive, most professional service manager I have ever worked with. Because of Joe, the service experi Joe Butterfield is absolutely the best, most attentive, most professional service manager I have ever worked with. Because of Joe, the service experience at Butler Acura is always top notch. The work done by the service team at Butler Acura is always excellent. My wife and I rely entirely on Joe and the team to keep our RDX in excellent shape. More
Went above and beyond! Rex went out of his way to accommodate my schedule and see that my purchase was hassle-free. Brent was very respectful during the negotiation phase. Rex went out of his way to accommodate my schedule and see that my purchase was hassle-free. Brent was very respectful during the negotiation phase. Best car buying experience I have had! More
Excellent Service Joe Butterfield addressed all of my concerns I feel well taken care of. In addition he provided help in a few operational areas I was having diffic Joe Butterfield addressed all of my concerns I feel well taken care of. In addition he provided help in a few operational areas I was having difficulty with. More
Butler is the best They take very good care of their customers! Joe took care of several things without my having to bring them to his attention. 5 stars They take very good care of their customers! Joe took care of several things without my having to bring them to his attention. 5 stars More
Excellent service always at Butler Acura Joe Butterfield always makes sure that my vehicle is up to date on any service needed. I really appreciate Joe and the whole Butler service team. Joe Butterfield always makes sure that my vehicle is up to date on any service needed. I really appreciate Joe and the whole Butler service team. More
The way car buying should be Working with Justin Wilder was very enjoyable. He found the perfect vehicle for me and made it easy every step of the way. Hats off to the Butler mana Working with Justin Wilder was very enjoyable. He found the perfect vehicle for me and made it easy every step of the way. Hats off to the Butler management for creating a place where a person such as Justin can thrive. More
Professional Joe and the service team at Butler Acura always meet or exceed my expectations. Joe does a thorough job of explaining the details of my service needs Joe and the service team at Butler Acura always meet or exceed my expectations. Joe does a thorough job of explaining the details of my service needs. The technicians do their evaluation and Joe communicates their findings and recommendations promptly. My service was completed as promised and although I left a little lighter in the wallet, I was satisfied all the same. More
Amazing experience! I was so elated to see that Rex Cunningham was my salesman! He had helped me in the past with other car sales. He is so knowledgeable about the MDX I was so elated to see that Rex Cunningham was my salesman! He had helped me in the past with other car sales. He is so knowledgeable about the MDX and helped me to understand all of the features that go along with it. I felt no pressure at all and the whole experience was really great! Rex has been proactive on following up with me and allowing me to ask him questions as needed. This is the first time I have been to Butler and I am very impressed! Everyone there was helpful. Overall it was a great experience!! More
Another Superb Experience This is my third leased MDX from Butler. They contacted me to inform me that I could trade out early and get into a new model without penalty. I hav This is my third leased MDX from Butler. They contacted me to inform me that I could trade out early and get into a new model without penalty. I have now developed a long term relationship with Brent, the Sales Manager. He had everything ready for me. All I had to do was pick the car. The details were handled by Rex. The whole transaction could not have been easier. The price was right and they helped me with the vehicle turn in. I could not be happier with the folks at Butler. And, parenthetically, the MDX is a great vehicle at a terrific value. More
Consistency and Excellence I have been dealing with Butler Acura service department for 9 years. It is a very personable dealership and Joe Butterfield, who oversees the Servic I have been dealing with Butler Acura service department for 9 years. It is a very personable dealership and Joe Butterfield, who oversees the Service Department, is terrific to deal with. They are knowledgeable, timely and very competent. In the past I had a very challenging problem and they persisted until they got it solved. I love the Acura brand, but one of the things that would keep me from considering another vehicle is I would have to give up my confidence in this dealership and the relationships I have built there. More