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Buster Miles Ford
Heflin, AL
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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212 Reviews of Buster Miles Ford
October 29, 2024
My experience was above and beyond favorable to the customer satisfaction. They are truly there for the customer and whatever their need is. I just want to say I am very satisfied with my sales contact customer satisfaction. They are truly there for the customer and whatever their need is. I just want to say I am very satisfied with my sales contact Mr. Wilson & Finance Mgr. Mr. Bradley. A special mention for Mr. Matt Miles for going the extra mile for me to be in such a fine automobile. Thank you for all the work that was done to meet what I was in need of! More
by totalmess4
Employees Worked With
Mr. Andrew Wilson
September 22, 2024
I have purchased 2 vehicles from Rocky at Buster Miles Ford and both purchases were quick and painless. Everyone I encountered at the dealership was friendly and professional. Ford and both purchases were quick and painless. Everyone I encountered at the dealership was friendly and professional. More
by Justin Landers
Employees Worked With
Rocky Stemen
June 25, 2024
Will never take my Bronco there again. Requested work that should have been covered by warranty. Charged me $400 and did not fix the problem. Terrible service department. Requested work that should have been covered by warranty. Charged me $400 and did not fix the problem. Terrible service department. More
by annbtrimble
Employees Worked With
service department
May 01, 2024
I spent $20,000 cash on a truck only to get 2 days use of my truck.this company put heavy-duty oil in my motor two days later the motor starting knocking. They also are know to sale flood vehicles with o of my truck.this company put heavy-duty oil in my motor two days later the motor starting knocking. They also are know to sale flood vehicles with out disclosing the car history. Beware of this crooks Buyer Beware. More
by fimekowilliams15
Employees Worked With
Crook
May 01, 2024
I also purchased a flood truck from them 2 years ago and they told me they wouldn't fix my transmission and electrical issues. Never trust this snake of a business. they told me they wouldn't fix my transmission and electrical issues. Never trust this snake of a business. More
by James
Employees Worked With
Don't remember off hand
November 08, 2023
I took my car to the Ford dealership to get an oil change and alignment. Well the car was still not aligned and was shaking very bad. Took it back a week later they said it was fixed. No shaking. Got in the and alignment. Well the car was still not aligned and was shaking very bad. Took it back a week later they said it was fixed. No shaking. Got in the car and drove down the road... Shaking. Today was my third time for them to try and fix it. The car was brought back to me. I drove it and it was shaking terribly. I went to the service department and Bradley said he had three different people drive it and it didn't shake. I also talked to Tim W. Over the service department and he stated that he drove it and it didn't shake or nothing. He said he didn't know what else to do to get the car right because it drove just fine for him. I would never never ever recommend this place to anyone for service or to purchase a vehicle! More
by caldwellsmom16
Employees Worked With
Tim Wilcox and Bradley
August 03, 2023
It’s one thing to sell a car AS IS, it’s another thing to cover up issues to try to sell the car to an unsuspecting buyer. Within two weeks of having this car, the antifreeze and oil started leaking thing to cover up issues to try to sell the car to an unsuspecting buyer. Within two weeks of having this car, the antifreeze and oil started leaking like a faucet. Literally a trail of oil ALL DOWN THE STREET!! The engine is now ticking. I haven’t even had the car for 25 days and it’s now parked and I can’t drive it. I was in desperate need of a car because my other one was messed up and I need to get my family around and get to work. I explained my situation and they still sold me this crap. If your going to sell as is, the least you can do is let someone know the issues, or don’t put people in cars that have engine problems! You can stick to your policy and not do anything all you want, but wrong is wrong. Have some moral, have some decent character for goodness sake. Everything isn’t about making a dollar. Make a good reputation!! Do better by people! Imagine if this was your family!!! If I wanted to be treated like this I would have went to a buy here pay here. This is what I was trying to avoid. I could have went somewhere where they would take my trade in, but I really trusted that I was getting something dependable. Eddie you even told me that I should just worry about getting something reliable, and worry about what to do with the other car that I still owe on later. Shaking my head. Anything for a dollar huh. More
by Meoniamonay
Employees Worked With
Eddie
June 24, 2022
What a great experience we had at Buster Miles Ford. I had posted my vehicle on Facebook and had haggled with people and dealers for 3 weeks. After a few texts from Buster Miles Ford and a short phone c I had posted my vehicle on Facebook and had haggled with people and dealers for 3 weeks. After a few texts from Buster Miles Ford and a short phone call, we agreed on a fair price for both of us and the process was so easy and efficient. I highly recommend this dealership!! I will be dealing with them in the future. More
by Coachjoelschrenk
Employees Worked With
Misty
April 28, 2022
I had such a phenomenal experience with this dealership! The customer service I feel is so unbeatable. I bought my mustang May of 2021 and Glenn who sold my my super awesome 2014 mustang called me to see ho The customer service I feel is so unbeatable. I bought my mustang May of 2021 and Glenn who sold my my super awesome 2014 mustang called me to see how I was still loving the car!! A WHOLE YEAR LATER!! He also found a spare key that was accidentally left with another salesman and mailed it to me after I bought the car! I live near Atlanta and even though its only a little over an hour away I would drive to this location anyyyyy day to do business!!!!!! Glenn was serious a down to earth good hearted person who I would trust with any of my future car needs!! More
by sierrakinkade
Employees Worked With
Glenn Brown
