Busam Subaru
Fairfield, OH
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The sale was easy, without pressure. The dealership has been very helpful since the sale. The car has many features and Busam has a very informed and communicative person in Jeff Weiss to do explain them. been very helpful since the sale. The car has many features and Busam has a very informed and communicative person in Jeff Weiss to do explain them. More
They do a great job I am always happy with my service. They are very thorough and go over everything with me. They treat me like family! I wouldn't take my car anywhere e I am always happy with my service. They are very thorough and go over everything with me. They treat me like family! I wouldn't take my car anywhere else. More
Have bought 4 other Subarus from them. Tried to buy a CPO from them and the lazy used car manager would not even counter or at least walk the 25 feet to talk to us over a 995.00 difference. I guess being a l from them and the lazy used car manager would not even counter or at least walk the 25 feet to talk to us over a 995.00 difference. I guess being a loyal customer for all these years means nothing. More
Sales personnel friendly and helpful. Concierge very Sales personnel friendly and helpful. Concierge very knowledgeable of operating technology aspects of Outback. Was patient re-explaining when we did Sales personnel friendly and helpful. Concierge very knowledgeable of operating technology aspects of Outback. Was patient re-explaining when we didn’t understand the first time. Encouraged us to contact him at any time for assistance More
Once again disappointed by this dealer Bought my car here new in 2011, Stopped using the service department as soon as the warranty ran out because of poor service. Returned to the service Bought my car here new in 2011, Stopped using the service department as soon as the warranty ran out because of poor service. Returned to the service department today to have a low beam head lamp bulb replaced at no charge. Once again poor service. The service adviser offered to wash the car, I agreed, when the car was returned to me....no wash job. More
NO No ....and No!! Sales people are lazy, the dealer is poorly stocked with vehicles, the service department has issues and I found them to be dishonest and we didn't ge Sales people are lazy, the dealer is poorly stocked with vehicles, the service department has issues and I found them to be dishonest and we didn't get warm fuzzy feelings with them. I shopped elsewhere. More
Very Good Experience Went way beyond my expectations in delivering the car to my door and explaining its technical aspects and functions. Great help in the process of buyi Went way beyond my expectations in delivering the car to my door and explaining its technical aspects and functions. Great help in the process of buying a car. More
Good service, good price I got excellent service at a good price, in a tight "seller's" market. They also helped me by throwing in a top cover I didn't know that I needed. I got excellent service at a good price, in a tight "seller's" market. They also helped me by throwing in a top cover I didn't know that I needed. More
Great Service and friendly employees I love Busam Subaru's service department. I purchased my Outback in July 2019 and each time that I've needed to schedule for an oil change or check u I love Busam Subaru's service department. I purchased my Outback in July 2019 and each time that I've needed to schedule for an oil change or check up, it's been very easy. The employees are top notch and are knowledgeable and professional. The facility is clean and inviting. The work performed has been done in a timely fashion and my car runs perfectly! More
New block Sadly our WRx needed a new block and fortunately it was covered by the warranty. This is my son’s car (nicer than my or my wife’s Car). He was despond Sadly our WRx needed a new block and fortunately it was covered by the warranty. This is my son’s car (nicer than my or my wife’s Car). He was despondent over this and sulked. He checked in often ( thank you for not getting upset with his frequent calls) the car now runs great. More