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Busam Subaru

Fairfield, OH

4.6
81 Reviews

6195 Dixie Highway

Fairfield, OH

45014

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Showing 81 reviews

May 18, 2020

Sales personnel friendly and helpful. Concierge very Sales personnel friendly and helpful. Concierge very knowledgeable of operating technology aspects of Outback. Was patient re-explaining when we did More

by Tndkinney
Recommend Dealer
Yes
Employees Worked With
Jeff W. Jason. And Russ H
December 07, 2019

Once again disappointed by this dealer Bought my car here new in 2011, Stopped using the service department as soon as the warranty ran out because of poor service. Returned to the service More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
November 22, 2019

NO No ....and No!! Sales people are lazy, the dealer is poorly stocked with vehicles, the service department has issues and I found them to be dishonest and we didn't ge More

by Pebbles12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Davis , Ray Hill
October 14, 2019

Very Good Experience Went way beyond my expectations in delivering the car to my door and explaining its technical aspects and functions. Great help in the process of buyi More

by Louis Lindenschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jeff
September 23, 2019

Good service, good price I got excellent service at a good price, in a tight "seller's" market. They also helped me by throwing in a top cover I didn't know that I needed. More

by mlrsscreenname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lahsen Iouiri
September 02, 2019

Great Service and friendly employees I love Busam Subaru's service department. I purchased my Outback in July 2019 and each time that I've needed to schedule for an oil change or check u More

by Sue54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
September 02, 2019

New block Sadly our WRx needed a new block and fortunately it was covered by the warranty. This is my son’s car (nicer than my or my wife’s Car). He was despond More

by Kdog99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
August 26, 2019

Great experience No pressure, easy to work with. First time buying a Subaru. Wish I had done it sooner. Went to another dealership previously and they would not work w More

by Cox0926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve T, Jeff W.
August 22, 2019

Great service techs! Low/no pressure sales! Great service techs! Always take care of me and facilitate my visit with timeliness or a loaner vehicle. Work is always professional and complete. More

by Richmont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Bonhoff, Gene, Gregg
June 17, 2019

Great experience I really had a great buying experience through Busam Subaru! They were very friendly helpful and thorough throughout the whole car buying experience. More

by Joevires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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