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Busam Subaru

Fairfield, OH

4.6
84 Reviews

6195 Dixie Highway

Fairfield, OH

45014

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Showing 84 reviews

August 24, 2020

The sale was easy, without pressure. The dealership has been very helpful since the sale. The car has many features and Busam has a very informed and communicative person in Jeff Weiss to do explain them. More

by jwarner54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Silvati
August 13, 2020

They do a great job I am always happy with my service. They are very thorough and go over everything with me. They treat me like family! I wouldn't take my car anywhere e More

by abrock4369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in the body shop was great. He walked me through every step. My car looks brand new!
June 01, 2020

Have bought 4 other Subarus from them. Tried to buy a CPO from them and the lazy used car manager would not even counter or at least walk the 25 feet to talk to us over a 995.00 difference. I guess being a l More

by wareagle
Recommend Dealer
No
Employees Worked With
Used Car Manager
May 18, 2020

Sales personnel friendly and helpful. Concierge very Sales personnel friendly and helpful. Concierge very knowledgeable of operating technology aspects of Outback. Was patient re-explaining when we did More

by Tndkinney
Recommend Dealer
Yes
Employees Worked With
Jeff W. Jason. And Russ H
December 07, 2019

Once again disappointed by this dealer Bought my car here new in 2011, Stopped using the service department as soon as the warranty ran out because of poor service. Returned to the service More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
November 22, 2019

NO No ....and No!! Sales people are lazy, the dealer is poorly stocked with vehicles, the service department has issues and I found them to be dishonest and we didn't ge More

by Pebbles12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Davis , Ray Hill
October 14, 2019

Very Good Experience Went way beyond my expectations in delivering the car to my door and explaining its technical aspects and functions. Great help in the process of buyi More

by Louis Lindenschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jeff
September 23, 2019

Good service, good price I got excellent service at a good price, in a tight "seller's" market. They also helped me by throwing in a top cover I didn't know that I needed. More

by mlrsscreenname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lahsen Iouiri
September 02, 2019

Great Service and friendly employees I love Busam Subaru's service department. I purchased my Outback in July 2019 and each time that I've needed to schedule for an oil change or check u More

by Sue54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
September 02, 2019

New block Sadly our WRx needed a new block and fortunately it was covered by the warranty. This is my son’s car (nicer than my or my wife’s Car). He was despond More

by Kdog99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
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