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Busam Subaru

Fairfield, OH

4.6
81 Reviews

6195 Dixie Highway

Fairfield, OH

45014

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Showing 81 reviews

October 24, 2022

Busam Subaru made my car buying experience very enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team More

by stevenburge1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fleming, Jeff Weiss and the entire Busam Subaru team.
October 13, 2022

everything was fine for me. Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted o More

by johnb721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman russell
Oct 13, 2022 -

johnb721 responded

all above is correct

August 01, 2022

This was by far the best car buying experience. I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! More

by P FRECHTLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Tyler, Lahsen, and Josh are incredibly personable and made me feel comfortable throughout my entire experience.
July 27, 2022

Great dealership! My third Subaru and love it so much. Great place to buy a car! More

by ccareystone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hill
May 28, 2022

Dealt with fast talking Mike S. As our sales person. Reserved a WRX 6 weeks ago and told him I did not want their 999 dollar paint protection. He conveniently didn't remember that a More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Silvati
May 17, 2022

I did not use home or virtual options. I went to the dealership several times to test drive and decide which model would be best for me. Kyle Dirks was the salesman and was very patient wi More

by jan54lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dirks
February 19, 2022

Worse experience ever aggressive salesperson with no calculation idea nor information about the car and its features Tried cheating me with the calculation and car price. Worse experience. More

by HKUK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Dirks, Tyler
January 10, 2022

With the car shortage, we did not have a lot to choose from. Research and past experience had a subaru at the top of our list. We were not able to customize, due to the shortage, but we saw a crosstre More

by rrsuthy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lashsen
October 11, 2021

Took my 2011 Subaru Legacy here to have a oil leak repaired and they messed my car up now it's vibrating and making noise that wasn't there and they're trying to charge me more money to fix my car whe More

by 1MsMary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh and Eugene
May 27, 2021

Requested information and pictures of vehicle serval times and received nothing but empty canned responses . What can I say poor customer service. O well, I'll just buy a vehicle from someone else. More

by bulldog53207
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
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