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Busam Subaru

Fairfield, OH

4.5
88 Reviews

6195 Dixie Highway

Fairfield, OH

45014

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Showing 88 reviews

August 14, 2023

Totally honest and upfront folks; They made everything a breeze when buying my first car! More

by tliauba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hice
August 02, 2023

From start to finish, our purchase experience was exceptional. We were able to reserve our exact Forester model, color and trim level, and were kept informed as it was built. It was delivered ahead o More

by jjmcgoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Hill, Jeff Fleming, Jonathan Koroschetz
June 13, 2023

Fast and friendly service. Great communication of work performed. Explained what will be next for 60,000 mile suggested service. More

by rev.tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Represetative
February 26, 2023

As a first time new car buyer, my experience at Busam Subaru was perfect. From the sales staff to the finance person, every question was answered and I got the exact car I wanted. Would recommend! More

by Angie Holt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fleming
February 22, 2023

Whether it is a scheduled or unscheduled service, I always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. More

by reta benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
February 16, 2023

In general, I find automobile purchases difficult if for no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleas More

by Very Blessed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Hice; Tammy Franklin
January 23, 2023

Russel Hice and the manager that worked my deal were professional and I would highly recommend the dealership and Russel as the sales rep. More

by DHICKS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Hice and his manager
October 24, 2022

Busam Subaru made my car buying experience very enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team More

by stevenburge1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fleming, Jeff Weiss and the entire Busam Subaru team.
October 13, 2022

everything was fine for me. Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted o More

by johnb721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman russell
Oct 13, 2022 -

johnb721 responded

all above is correct

August 01, 2022

This was by far the best car buying experience. I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! More

by P FRECHTLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Tyler, Lahsen, and Josh are incredibly personable and made me feel comfortable throughout my entire experience.
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