Busam Subaru
Fairfield, OH
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Whether it is a scheduled or unscheduled service, I always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. More
In general, I find automobile purchases difficult if for no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleas no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleasant. This was due to the excellent Sales Associate with whom I worked - Russell Hice. He was knowledgeable, courteous, professional and pleasant. I also worked with the Finance Manager, Tammy Franklin. She was pleasant, efficient and professional. For a friend shopping for a Subaru I would definitely recommend Busam Subaru and specifically sales associate Russell Hice. More
Russel Hice and the manager that worked my deal were professional and I would highly recommend the dealership and Russel as the sales rep. professional and I would highly recommend the dealership and Russel as the sales rep. More
Busam Subaru made my car buying experience very enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team possible. I would recommend Busam Subaru to my family and friends. More
everything was fine for me. Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted o Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted on it. Came in six weeks later which was sooner than I thought it would be. Russ answered all my questions and told me about all the options. Its a small thing but I really like the front camera. More
This was by far the best car buying experience. I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! More
Dealt with fast talking Mike S. As our sales person. Reserved a WRX 6 weeks ago and told him I did not want their 999 dollar paint protection. He conveniently didn't remember that a As our sales person. Reserved a WRX 6 weeks ago and told him I did not want their 999 dollar paint protection. He conveniently didn't remember that and it was already applied. Will NEVER go back and will warn others in the Subaru community. More
I did not use home or virtual options. I went to the dealership several times to test drive and decide which model would be best for me. Kyle Dirks was the salesman and was very patient wi I went to the dealership several times to test drive and decide which model would be best for me. Kyle Dirks was the salesman and was very patient with each me time I visited. After purchasing the car, Kyle went over operation and features before I left. He was also available afterwards to answer all my follow up questions, as I am not technologically adept. I will be going for the 1000 mile inspection tomorrow. The one downside with Subaru is that they offer no monetary or service incentives with the purchase. I also missed, by a week, buying the car to have a donation made to the charity of my choice, despite ads still being shown promoting this. If taking possession of the car were a condition, it would have been impossible, as it takes approximately 3 months to get a new car if not in stock. I've waited 26 years to get a Subaru; we'll see how it goes. More
Worse experience ever aggressive salesperson with no calculation idea nor information about the car and its features Tried cheating me with the calculation and car price. Worse experience. calculation idea nor information about the car and its features Tried cheating me with the calculation and car price. Worse experience. More