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Busam Subaru

Fairfield, OH

4.6
84 Reviews

6195 Dixie Highway

Fairfield, OH

45014

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Showing 84 reviews

February 22, 2023

Whether it is a scheduled or unscheduled service, I always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. More

by reta benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
February 16, 2023

In general, I find automobile purchases difficult if for no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleas More

by Very Blessed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Hice; Tammy Franklin
January 23, 2023

Russel Hice and the manager that worked my deal were professional and I would highly recommend the dealership and Russel as the sales rep. More

by DHICKS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Hice and his manager
October 24, 2022

Busam Subaru made my car buying experience very enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team More

by stevenburge1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fleming, Jeff Weiss and the entire Busam Subaru team.
October 13, 2022

everything was fine for me. Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted o More

by johnb721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman russell
Oct 13, 2022 -

johnb721 responded

all above is correct

August 01, 2022

This was by far the best car buying experience. I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! More

by P FRECHTLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Tyler, Lahsen, and Josh are incredibly personable and made me feel comfortable throughout my entire experience.
July 27, 2022

Great dealership! My third Subaru and love it so much. Great place to buy a car! More

by ccareystone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hill
May 28, 2022

Dealt with fast talking Mike S. As our sales person. Reserved a WRX 6 weeks ago and told him I did not want their 999 dollar paint protection. He conveniently didn't remember that a More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Silvati
May 17, 2022

I did not use home or virtual options. I went to the dealership several times to test drive and decide which model would be best for me. Kyle Dirks was the salesman and was very patient wi More

by jan54lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dirks
February 19, 2022

Worse experience ever aggressive salesperson with no calculation idea nor information about the car and its features Tried cheating me with the calculation and car price. Worse experience. More

by HKUK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Dirks, Tyler
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