Busam Subaru
Fairfield, OH
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From start to finish, our purchase experience was exceptional. We were able to reserve our exact Forester model, color and trim level, and were kept informed as it was built. It was delivered ahead o exceptional. We were able to reserve our exact Forester model, color and trim level, and were kept informed as it was built. It was delivered ahead of the projected schedule. The purchase process and delivery experience at Busam was easy - completely hassle free and streamlined. Jeff Fleming was very thorough during the Forester delivery and did a great job presenting the safety tech package and other vehicle features. Thank you for your follow up to make sure we were completely satisfied. We received a fantastic loan rate through Subaru's Chase financing; thank you Jonathan! Busam Subaru delivered exceptional value and customer service. We have already had a great visit with their service department for a post sales inspection. They earned our business. Special thanks to Ray Hill for taking such good care of us! This is what a car buying experience should be!! More
Fast and friendly service. Great communication of work performed. Explained what will be next for 60,000 mile suggested service. Great communication of work performed. Explained what will be next for 60,000 mile suggested service. More
As a first time new car buyer, my experience at Busam Subaru was perfect. From the sales staff to the finance person, every question was answered and I got the exact car I wanted. Would recommend! Subaru was perfect. From the sales staff to the finance person, every question was answered and I got the exact car I wanted. Would recommend! More
Whether it is a scheduled or unscheduled service, I always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. More
In general, I find automobile purchases difficult if for no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleas no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleasant. This was due to the excellent Sales Associate with whom I worked - Russell Hice. He was knowledgeable, courteous, professional and pleasant. I also worked with the Finance Manager, Tammy Franklin. She was pleasant, efficient and professional. For a friend shopping for a Subaru I would definitely recommend Busam Subaru and specifically sales associate Russell Hice. More
Russel Hice and the manager that worked my deal were professional and I would highly recommend the dealership and Russel as the sales rep. professional and I would highly recommend the dealership and Russel as the sales rep. More
Busam Subaru made my car buying experience very enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team possible. I would recommend Busam Subaru to my family and friends. More
everything was fine for me. Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted o Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted on it. Came in six weeks later which was sooner than I thought it would be. Russ answered all my questions and told me about all the options. Its a small thing but I really like the front camera. More
This was by far the best car buying experience. I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! More