Back

Busam Subaru

Fairfield, OH

4.6
81 Reviews

6195 Dixie Highway

Fairfield, OH

45014

Directions

By Type

Showing 81 reviews

June 18, 2024

Quick and easy service for oil change and tire rotation. Told me it would take 1.25hrs but they were done in 45 min and I was on my way . Do not agree with the 3% up charge if use a credit card , thankfully More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Jun 19, 2024 -

Busam Subaru responded

Gail, we're glad to hear you had a quick and easy service experience at Busam Subaru. We appreciate your feedback regarding credit card usage and will take it into consideration. Thanks for choosing us!

April 11, 2024

Beware of this Service Department. They will recommend very expensive repairs that are NOT Necessary. For example, a blown head gasket for $4000 to repair. I have been driving this c More

by Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
March 05, 2024

Purchased my second car from Kyle at Busam and all my vehicle services are always done at Busam since moving to Ohio in 2019. Awesome team in all departments. They are all friendly and very helpful even More

by melissa s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Heather
February 06, 2024

Kyle was very helpful, patient and kind in helping with my selection. I would recommend him as a salesman. More

by pskurpiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle B
January 30, 2024

Excellent sales team, really enjoyed the experience. Very professional! Polite, courteous, no pressure. Very informative. More

by 5doug12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico Graves
January 29, 2024

Service department person who helped me afterwards was excellent. Express service was very slow. Express has never been quick. More

by wintj57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 24, 2024

I have never in my life been to the same dealership to buy multiple vehicles, until December 2023. My husband purchased a Subaru Crosstrek Wilderness on 12/19. The dealing with the employees was so easy More

by Jeepchick67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike/Ray/Justin
January 09, 2024

This was our first purchase from Busam Subaru, but it won't be our last. Russell Hice was very nice and low key. We really liked that. I bought an Outback, 2024 and traded in my Toyota truck. Every More

by cllbearcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hice
December 13, 2023

I already answered this question doI am not going to say it again Hope you understand More

by Vince
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Kleine
December 01, 2023

This is the second new car I have purchased from Busam Subaru. Both times the staff have been professional and helpful in making the purchase happen. No pressure at any time. More

by tessaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lahsen Louiri,
3
...