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Busam Subaru

Fairfield, OH

4.6
81 Reviews

6195 Dixie Highway

Fairfield, OH

45014

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Showing 81 reviews

September 06, 2024

Always satisfied at Busam. .very good customer service! Teresa was very kind as well! My wait time wasn’t bad either. More

by woodnatalie0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Sep 09, 2024 -

Busam Subaru responded

Thank you for the great feedback! We're glad to hear that Teresa and our team at Busam Subaru provided excellent customer service. We appreciate your support and look forward to serving you again! Safe travels!

August 16, 2024

Employees are friendly. Service dept fairly quick for a dealership. Service dept gives you a free report on tires, brakes, filters and wipers. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 19, 2024 -

Busam Subaru responded

Larry, thanks for the feedback! We're glad to hear you found our team at Busam Subaru friendly and efficient. We appreciate your support!

August 14, 2024

Another great experience at Busam Subaru. Tyler at the service counter was friendly and prompt. He even made sure my car came back clean with a fresh inside/outside wash! Felt like I had a More

by lkh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Stephen
Aug 15, 2024 -

Busam Subaru responded

Thank you for the wonderful review! We're happy to hear Tyler took excellent care of you during your recent visit here at Busam Subaru and we hope you enjoy your freshly cleaned vehicle. See you next time!

August 09, 2024

I recently purchased a new vehicle and had a great experience with all the personnel we came in contact with. The discovery of personal connections we already had, made the buying process more relax More

by capisco48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Tyler, finance, general manager
Aug 12, 2024 -

Busam Subaru responded

Thank you for the kind review! We're glad to hear that you enjoyed your experience with our team here at Busam Subaru and we look forward to seeing you again when it's time for service!

August 06, 2024

Always courteous in sales and service. Sales personnel are very approachable and really listen, no pressure and deals are presented clearly detailing all criteria. Service advisors always More

by Bill M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dirks
Aug 07, 2024 -

Busam Subaru responded

Bill, we're delighted to hear that you had such a positive experience with our sales and service teams at Busam Subaru. Thanks for sharing your feedback!

July 20, 2024

Just dealt with the sales guy. Dealership was clean and welcoming. Modern facility. Wait area was comfortable More

by Angel.msummers60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Jason
Jul 22, 2024 -

Busam Subaru responded

Thanks for sharing your experience! We're glad to hear you found the dealership clean and welcoming at Busam Subaru. We appreciate your feedback and hope to see you again soon!

July 19, 2024

They always provide good service and are helpful. Highly recommend them as a dealership and service More

by pjack938
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 22, 2024 -

Busam Subaru responded

We're honored to receive your support! Thanks so much and we'll see you next time here at Busam Subaru!

July 07, 2024

There is always room for improvement, but the salesman , finance person, and service manager did a terrific job More

by hoferr626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fleming, Jason Levy, Steve
Jul 08, 2024 -

Busam Subaru responded

Hi Hofer! Thank you for the feedback! We're glad to hear our team at Busam Subaru provided terrific service. We'll continue striving for improvement and appreciate your support!

June 25, 2024

I find this Subaru dealership very accommodating and a pleasure to do business with. I also commend the service writer and technicians for being thorough and clean. When I get my Ascent back, the interior More

by fournierpaulp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 25, 2024 -

Busam Subaru responded

Thank you for sharing your positive experience with Busam Subaru! We're glad to hear our team provided thorough and clean service. We appreciate your business and look forward to serving you again! Safe travels!

June 25, 2024

All of the personnel were knowledgeable, courteous & professional. They kept me informed of the progress of my service & explained the checklist they used, as well as the results. All of the service e More

by wma_bus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Heather, Steve
Jun 26, 2024 -

Busam Subaru responded

Hi! Thank you for sharing your positive experience with us! We're delighted to hear that our knowledgeable and courteous team at Busam Subaru provided outstanding service. We appreciate the kind words about our waiting area as well!

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