Busam Subaru

Excellent service and personnel. An appointment is not necessary for routine maintenance. There was no answer in service over 2 days when I attempted to reschedule an appointment An appointment is not necessary for routine maintenance. There was no answer in service over 2 days when I attempted to reschedule an appointment made online. The 3% credit card use fee is excessive. More

Charles Coon wasvery cordial. Answered my question and saved us an appointment. Will request in future. Answered my question and saved us an appointment. Will request in future. More

Wonderful people to work with. From salesman to finance was a good experience. No hassles or pressure to go a certain direction, they listened to what we wanted and met our needs. From salesman to finance was a good experience. No hassles or pressure to go a certain direction, they listened to what we wanted and met our needs. More

My "check engine"light was the reason I called to set up an appointment. They told me up front that it would cost $109., and I agreed that I wanted it checked. When I got to the dealership the "engine" ligh an appointment. They told me up front that it would cost $109., and I agreed that I wanted it checked. When I got to the dealership the "engine" light was no longer on, but I had them check it just in case there was something wrong. Tyler said if there was an issue and it was covered under my warranty there would be no charge. It was going to take a lot longer than we thought, so Tyler provided us with a loaner car! Plus it was time for my regular oil change. My scheduled appointment was also my 2 year anniversary for buying my Forester, and I had a coupon for a 24 point inspection and a free car wash! When we got the car back, no charge for the "check engine" light repair, and the cost was a bit lower than expected. Got in the car and was pulling out of the dealership, and notice there was still a lot of "bug" juice on the windshield, and the car had not been washed. :( I love that they offer to wash your car when you bring it in for service, and was disappointed that they didn't get it done that day! Overall, the service was good and Tyler was very accommodating More

Really great experience. Jeff Fleming was really great. One of the few sales folks I know that really kept in touch even before we bought our car. Even during a time when Jeff Fleming was really great. One of the few sales folks I know that really kept in touch even before we bought our car. Even during a time when we were not ready to buy. Really appreciate the way he handled everything. Everyone else at Busam was also top notch and very professional. Would highly recommend buying your car from here. More

Great customer service and very friendly and courteous desk people. I dealt with Heather who was exceptional ! desk people. I dealt with Heather who was exceptional ! More

Always satisfied at Busam. .very good customer service! Teresa was very kind as well! My wait time wasn’t bad either. .very good customer service! Teresa was very kind as well! My wait time wasn’t bad either. More

Employees are friendly. Service dept fairly quick for a dealership. Service dept gives you a free report on tires, brakes, filters and wipers. Service dept fairly quick for a dealership. Service dept gives you a free report on tires, brakes, filters and wipers. More

Another great experience at Busam Subaru. Tyler at the service counter was friendly and prompt. He even made sure my car came back clean with a fresh inside/outside wash! Felt like I had a Tyler at the service counter was friendly and prompt. He even made sure my car came back clean with a fresh inside/outside wash! Felt like I had a new car again! Thanks Tyler and Busam Subaru :) More

I recently purchased a new vehicle and had a great experience with all the personnel we came in contact with. The discovery of personal connections we already had, made the buying process more relax experience with all the personnel we came in contact with. The discovery of personal connections we already had, made the buying process more relaxed and fun. All around a great dealership - I look forward to going back when service is needed!! More