Busam Subaru

My "check engine"light was the reason I called to set up an appointment. They told me up front that it would cost $109., and I agreed that I wanted it checked. When I got to the dealership the "engine" ligh an appointment. They told me up front that it would cost $109., and I agreed that I wanted it checked. When I got to the dealership the "engine" light was no longer on, but I had them check it just in case there was something wrong. Tyler said if there was an issue and it was covered under my warranty there would be no charge. It was going to take a lot longer than we thought, so Tyler provided us with a loaner car! Plus it was time for my regular oil change. My scheduled appointment was also my 2 year anniversary for buying my Forester, and I had a coupon for a 24 point inspection and a free car wash! When we got the car back, no charge for the "check engine" light repair, and the cost was a bit lower than expected. Got in the car and was pulling out of the dealership, and notice there was still a lot of "bug" juice on the windshield, and the car had not been washed. :( I love that they offer to wash your car when you bring it in for service, and was disappointed that they didn't get it done that day! Overall, the service was good and Tyler was very accommodating More

Really great experience. Jeff Fleming was really great. One of the few sales folks I know that really kept in touch even before we bought our car. Even during a time when Jeff Fleming was really great. One of the few sales folks I know that really kept in touch even before we bought our car. Even during a time when we were not ready to buy. Really appreciate the way he handled everything. Everyone else at Busam was also top notch and very professional. Would highly recommend buying your car from here. More

Great customer service and very friendly and courteous desk people. I dealt with Heather who was exceptional ! desk people. I dealt with Heather who was exceptional ! More

Always satisfied at Busam. .very good customer service! Teresa was very kind as well! My wait time wasn’t bad either. .very good customer service! Teresa was very kind as well! My wait time wasn’t bad either. More

Employees are friendly. Service dept fairly quick for a dealership. Service dept gives you a free report on tires, brakes, filters and wipers. Service dept fairly quick for a dealership. Service dept gives you a free report on tires, brakes, filters and wipers. More

Another great experience at Busam Subaru. Tyler at the service counter was friendly and prompt. He even made sure my car came back clean with a fresh inside/outside wash! Felt like I had a Tyler at the service counter was friendly and prompt. He even made sure my car came back clean with a fresh inside/outside wash! Felt like I had a new car again! Thanks Tyler and Busam Subaru :) More

I recently purchased a new vehicle and had a great experience with all the personnel we came in contact with. The discovery of personal connections we already had, made the buying process more relax experience with all the personnel we came in contact with. The discovery of personal connections we already had, made the buying process more relaxed and fun. All around a great dealership - I look forward to going back when service is needed!! More

Always courteous in sales and service. Sales personnel are very approachable and really listen, no pressure and deals are presented clearly detailing all criteria. Service advisors always Sales personnel are very approachable and really listen, no pressure and deals are presented clearly detailing all criteria. Service advisors always welcoming and prompt. Service accomplished in a timely manner. More

Just dealt with the sales guy. Dealership was clean and welcoming. Modern facility. Wait area was comfortable Dealership was clean and welcoming. Modern facility. Wait area was comfortable More

They always provide good service and are helpful. Highly recommend them as a dealership and service Highly recommend them as a dealership and service More