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Busam Subaru
Fairfield, OH
146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 146 reviews
June 13, 2023
Fast and friendly service. Great communication of work performed. Explained what will be next for 60,000 mile suggested service. Great communication of work performed. Explained what will be next for 60,000 mile suggested service. More
by rev.tom
Employees Worked With
Service Represetative
February 26, 2023
As a first time new car buyer, my experience at Busam Subaru was perfect. From the sales staff to the finance person, every question was answered and I got the exact car I wanted. Would recommend! Subaru was perfect. From the sales staff to the finance person, every question was answered and I got the exact car I wanted. Would recommend! More
by Angie Holt
Employees Worked With
Jeff Fleming
February 22, 2023
Whether it is a scheduled or unscheduled service, I always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. always get good service from Busam Subaru. Gene in the office always helps me out and the guys doing the work are always good. More
by reta benson
Employees Worked With
don't know
February 16, 2023
In general, I find automobile purchases difficult if for no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleas no other reason than the significant price of an automobile purchase. My experience in purchasing a Subaru Forester from Busam Subaru was very pleasant. This was due to the excellent Sales Associate with whom I worked - Russell Hice. He was knowledgeable, courteous, professional and pleasant. I also worked with the Finance Manager, Tammy Franklin. She was pleasant, efficient and professional. For a friend shopping for a Subaru I would definitely recommend Busam Subaru and specifically sales associate Russell Hice. More
by Very Blessed
Employees Worked With
Russell Hice; Tammy Franklin
January 23, 2023
Russel Hice and the manager that worked my deal were professional and I would highly recommend the dealership and Russel as the sales rep. professional and I would highly recommend the dealership and Russel as the sales rep. More
by DHICKS0
Employees Worked With
Russel Hice and his manager
October 24, 2022
Busam Subaru made my car buying experience very enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team enjoyable. Very honest no pressure and was very detailed in making sure all of my needs were taken care of. From sales to service the best auto team possible. I would recommend Busam Subaru to my family and friends. More
by stevenburge1969
Employees Worked With
Jeffrey Fleming, Jeff Weiss and the entire Busam Subaru team.
October 13, 2022
everything was fine for me. Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted o Salesman russ told me everything I needed to know to order the car. Ordered the 2023 Outback the first day you could with all the things I wanted on it. Came in six weeks later which was sooner than I thought it would be. Russ answered all my questions and told me about all the options. Its a small thing but I really like the front camera. More
by johnb721
Employees Worked With
Salesman russell
August 01, 2022
This was by far the best car buying experience. I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! I feel that the people at Busam Subaru genuinely care about their customers! Thank you, Busam! More
by P FRECHTLING
Employees Worked With
Russell, Tyler, Lahsen, and Josh are incredibly personable and made me feel comfortable throughout my entire experience.
May 28, 2022
Dealt with fast talking Mike S. As our sales person. Reserved a WRX 6 weeks ago and told him I did not want their 999 dollar paint protection. He conveniently didn't remember that a As our sales person. Reserved a WRX 6 weeks ago and told him I did not want their 999 dollar paint protection. He conveniently didn't remember that and it was already applied. Will NEVER go back and will warn others in the Subaru community. More
by CJ
Employees Worked With
Mike Silvati
