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Busam Subaru

Fairfield, OH

4.5
112 Reviews

6195 Dixie Highway

Fairfield, OH

45014

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Showing 112 reviews

May 10, 2025

Dishonest about damages resulting from an attempted break in that happened on their body shop lot. More

by Ticamarshall37
Workmanship
Recommend Dealer
No
Employees Worked With
Was NOT the body shop crew. They are great.
May 12, 2025 -

Busam Subaru responded

Thank you for reaching out. If you could please contact me directly so we can discuss this situation in greater detail, it would be very much appreciated. Respectfully, Ray Hill - General Sales Manager - 5136124667

May 03, 2025

Buying a new car is often seen as a stressful process, but our experience was nothing short of fun and enjoyable, thanks to an outstanding car sales consultant: Kyle Dirks. My husband spent a great deal o More

by grace H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dirks
May 05, 2025 -

Busam Subaru responded

Hi Grace! Thank you for sharing such a detailed and positive review! We're delighted to hear that Kyle Dirks and the entire Busam Subaru team made your car-buying experience enjoyable. Your kind words about our customer service mean a lot, and we're committed to maintaining this level of excellence. Enjoy your new car!

More
May 02, 2025

Great group of people and easy to work with. I highly recommend Busam Subaru. Thank you! More

by scottfeist4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lahsen, Jacob? (Finance manager)
May 02, 2025 -

Busam Subaru responded

We are honored to receive your support, Scott. Thank you! - The Busam Subaru Team

April 30, 2025

great customer service! recommend. Good follow through and rep stayed in touch during the process More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dirks
Apr 30, 2025 -

Busam Subaru responded

Hi Ron! Thank you for leaving us this five-star review and for your kind words about our service team at Busam Subaru! We'll see you next time!

April 29, 2025

Every thing promised to me was delivered. Good buying experience. In the past when I purchased a car I felt like I was robbed but not at Busam More

by cmiltiades
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rico
Apr 29, 2025 -

Busam Subaru responded

We're delighted to hear that your experience at Busam Subaru was a positive one and met all your expectations. Thank you for choosing us, and we hope you're enjoying your new vehicle!

April 26, 2025

The entire team was great to work with during the entire process of purchasing our new Subaru Ascent! We took our time making our decision, but felt no pressure to purchase until we were ready, Our salesma More

by pjcecere422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico Graves
Apr 28, 2025 -

Busam Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Rico and the entire Busam Subaru team made your car-buying journey enjoyable and pressure-free. Enjoy every mile in your new Subaru Ascent, and don't hesitate to reach out if you have more questions!

April 11, 2025

Efficient,friendly service . Made sure to keep me informed on the service,cost,recommendations .Nice waiting area.. More

by d.getz1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Apr 11, 2025 -

Busam Subaru responded

We're delighted to hear that you enjoyed the efficient and friendly service at Busam Subaru. Keeping our customers informed is a top priority, and we're glad you appreciated it, along with our comfortable waiting area. Thanks for sharing your experience! Safe travels!

April 09, 2025

Busam Subaru is very easy to deal with. Everyone is very friendly and polite. Great selection of cars too. More

by Restroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lausen
Apr 10, 2025 -

Busam Subaru responded

Thank you for the wonderful feedback! Our Busam Subaru team appreciates your support and looks forward to seeing you again in the future!

April 08, 2025

This was the best car purchase experience I've had in 11 automobiles I have bought over 52 years. I was listened to what I wanted and concerns I had. I was not pressured into a purchase. Since my purchase I More

by ctmass17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rico Graves
Apr 08, 2025 -

Busam Subaru responded

We're delighted to hear that your experience at Busam Subaru was the best in over five decades of car buying! It's great to know our team listened and provided support without pressure. We're always here if you need further assistance!

April 03, 2025

I would like to thank Mike, Chan, and Dave at Busam Subaru for the great service given when I purchased my recent vehicle. I was pleased with the care and patience shown by the Subaru staff when helpin More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Salvati, Chan,Dave
Apr 04, 2025 -

Busam Subaru responded

Steven, we're delighted to hear that Mike, Chan, and Dave provided you with great service at Busam Subaru. Thank you for choosing us and sharing your positive experience! Enjoy your new vehicle!

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