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Busam Subaru
Fairfield, OH
84 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 84 reviews
November 14, 2024
I was charged a $200 restocking fee, because I decided not to put $10,000 for multiple repairs into a 2009 Forrester. I took it to my Brothers mechanic and the $2000 I prepaid for parts to fix my steering not to put $10,000 for multiple repairs into a 2009 Forrester. I took it to my Brothers mechanic and the $2000 I prepaid for parts to fix my steering were not even needed. IT WAS ONLY A BAD BELT! Never going to the dealer for repairs again!!! More
by babybluemama2
Employees Worked With
Matt Connolly
November 01, 2024
Mike Silvati was friendly and knowledgeable. I purchased a 2025 Subaru Forester and I was specific about the color and the equipment I wanted. It was a good experience from start to finish! I purchased a 2025 Subaru Forester and I was specific about the color and the equipment I wanted. It was a good experience from start to finish! More
by jasptr
Employees Worked With
Mike Silvati
October 18, 2024
Busam is a great dealership - I've been a customer there since 2015. Service is excellent. Our recent 2025 deal was the most pleasant and straightforward ever. since 2015. Service is excellent. Our recent 2025 deal was the most pleasant and straightforward ever. More
by acarran
Employees Worked With
Jeff Fleming, Russ, Devin
October 11, 2024
Jeff Fleming at Busam Subaru was helpful, kind, and thorough in his explanation of their car options. No pressure to purchase nor to choose the many options available. Busam goes out of their way to ma thorough in his explanation of their car options. No pressure to purchase nor to choose the many options available. Busam goes out of their way to make sure the customer is content and understands the many options. I love the 2025 Forester Touring’s safety features, the 360 degree camera, and the headlights that move as you turn corners. Driving at night is much easier now that the road is much more visible. I highly recommend Jeff Fleming and the other dealers at Busam Subaru. Two weeks after your purchase their tech specialist meets with you to make sure you totally understand all the wonderful technology available on the new Subarus. More
by t.parhine
Employees Worked With
Jeff Fleming
October 05, 2024
Excellent service and personnel. An appointment is not necessary for routine maintenance. There was no answer in service over 2 days when I attempted to reschedule an appointment An appointment is not necessary for routine maintenance. There was no answer in service over 2 days when I attempted to reschedule an appointment made online. The 3% credit card use fee is excessive. More
by nanaof4
Employees Worked With
Heather is very knowledgeable, professional, and friendly.
October 02, 2024
Wonderful people to work with. From salesman to finance was a good experience. No hassles or pressure to go a certain direction, they listened to what we wanted and met our needs. From salesman to finance was a good experience. No hassles or pressure to go a certain direction, they listened to what we wanted and met our needs. More
by Salguod Woltrap
Employees Worked With
James Henderson
