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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
80 Reviews
Call Service Center (262) 473-8080

80 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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October 17, 2024

Everyone is very friendly and helpful. The service department always does a very thorough job. I have dealt with Brad Behrens for years and he's always does his best to get me the best dea More

by Badgers9146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're so glad to hear you've had such positive experiences with our friendly team and thorough service department. Brad is fantastic, and we're thrilled he consistently goes above and beyond for you. We appreciate your loyalty and look forward to serving you for years to come! 🚗😊

October 16, 2024

Burtness goes above and beyond to help the customer. I can't say enough about how great my salesman Brad Behrens is, I need a oil change he will take my truck from where I work and drop it back off. N More

by krebsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's wonderful to hear about Brad's outstanding service and the extra effort he puts in to assist you! Burtness truly sounds like a dealership that prioritizes customer satisfaction.

October 10, 2024

Great people great service great sale people clean and friendly great sales experience recommended to others More

by shephr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience with our team and that you found the service, sales staff, and overall atmosphere to be top-notch. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to serving you and your friends in the future!

October 09, 2024

Only been to dealership once since we bought the Equinox & that was to have batteries put into our key fobs. Brad is great from the day we bought the car by him coming to our home during Covid. It was extre More

by ccrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad is only person we know
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're so glad to hear that Brad made your car-buying experience seamless, especially during such a challenging time. It’s wonderful to know that our service continues to be helpful for your oil changes and maintenance needs. We truly appreciate your continued trust in us, and we look forward to assisting you again in the future!

September 30, 2024

Everyone at Burtness is so friendly and helpful! Quin is very accommodating and always willing to help. Matt is also very friendly! It's nice to be able to easily get appointments for service. More

by jweaver918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re so happy to hear that Quin, Matt, and the rest of the team made your experience at Burtness enjoyable. It’s always our goal to provide friendly and helpful service, and we're thrilled to know that scheduling service appointments has been easy for you. We truly appreciate your kind words and look forward to assisting you again!

September 24, 2024

Called in for a Wheel Alignment. Was given an appointment for the very next morning. Notified B4 noon that my car was ready. Great service. Best price in town! Will go back. More

by jradke1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We’re so glad to hear that we could accommodate you quickly and provide excellent service at a great price. It’s always our goal to make the process as convenient as possible, and we’re happy we met your expectations. We look forward to seeing you again for any future needs

September 24, 2024

Super friendly, courteous and knowledgeable staff. Service explanation during check in, and estimated wait time is always appreciated. More

by GARY.BROOKS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 22, 2024

Other than service manager asking if is was “ you that bashed me” It was ok. More

by PEGGYADNEY
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 21, 2024

The staff is friendly, fast service, and always clean and fresh smelling in the waiting area. More

by JBWINTERMUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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September 10, 2024

Quinn and the people at Burtness were amazing to work with. A little trouble with parts availability, but nothing that wasn't achievable. They had a loaner car for me, when things took longer than expect More

by CCREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn in service
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Sep 13, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad to hear Quinn and the team took great care of you, even when there were challenges with parts availability. Providing a loaner car is just one way we aim to make the process smoother for our customers. We appreciate your patience and look forward to serving you again!

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