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Burtness Chrysler Dodge Jeep Ram - Service Center

Whitewater, WI

4.7
78 Reviews
Call Service Center (262) 473-8080

78 Reviews of Burtness Chrysler Dodge Jeep Ram - Service Center

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January 15, 2025

Brad Behrens is our salesman(Hank Abb before him) and they go over and above to help us. Burtness is friendly and has great customer service! They care about their customers and that is why continue t More

by Nelson and Bonnie Mowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 05, 2025

Great and fast service. Reasonable pricing and great communication. The staff was very friendly and well informed on things. More

by GISELA.ROBLES97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin, Hunter
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December 28, 2024

Friendly place to purchase a car. Maintenance wise, normally ask and they complete request, except this last time. More

by rtzuehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance folks
Report | Print
Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing us for your car purchase! We’re glad to hear that you’ve had a positive experience overall. We’re sorry to hear that your recent maintenance request wasn’t fully completed as expected, and we’d love the chance to make it right. Please don’t hesitate to reach out, and we’ll ensure everything is taken care of for you. We appreciate your feedback and look forward to continuing to serve you!

December 22, 2024

Great Job. Everyone was pleasant and efficient. I will be returning in a few months. Thanks again. More

by dweisb53563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We're so glad to hear that you had a pleasant and efficient experience with us. We look forward to welcoming you back in a few months and assisting you again. Thanks again for choosing Burtness!

December 05, 2024

Service department has always been great to work with and I never have any issues More

by TREILLYGOPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service I think is his name I always forget it and Tom has been my salesman for drcsdes
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We're thrilled to hear that you've always had a positive experience with our service department. It's our goal to provide consistent and reliable service, and we're glad to know we've met your expectations. We look forward to continuing to take care of all your vehicle needs! 🚗🌟

December 01, 2024

They provide excellent service. Service people are very efficient and very friendly. I would recommend Burtness to anyone. More

by sdehnert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're so glad to hear that you’ve had excellent service and that our team has been both efficient and friendly. We truly appreciate your recommendation and look forward to continuing to provide top-notch service for you and anyone you send our way! 🚗🌟

November 30, 2024

The service department was clean. Service was fast and employees friendly. They were very helpful. Thank you. More

by QUINBARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're so happy to hear that you had a positive experience with our clean service department, fast service, and friendly, helpful employees. We truly appreciate your feedback and look forward to assisting you again in the future! 🚗🌟

November 22, 2024

Took my Jeep Wrangler in for new shocks, Great turn around, and very friendly service. Quinn was great help and very honest. More

by KYLE@DRIVEBURTNESS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn, Service department
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your great feedback! We're so happy to hear that your Jeep Wrangler service went smoothly and that Quinn was able to assist you with honesty and friendly service. We appreciate your trust and look forward to helping you with any future needs! 🚗🌟

November 22, 2024

That are always great letting me know if and when something needs to be done, but also when there is something coming up that can wait. They make me feel that they are looking out for me as if it wa More

by DSHERLACHE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle, Service Writer; Rueben courtesy driver.
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're so glad to hear that you feel taken care of and that we’re able to keep you informed about your vehicle’s needs in a thoughtful way. It’s our priority to always have your best interests in mind, and we truly appreciate your trust in us. We look forward to continuing to provide excellent service for you! 🚗🌟

November 17, 2024

I was very happy until I realized I did not work with this division I worked with Chevrolet, GMC, Buick so the question on who I worked with is invalid More

by HENNESSY9055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ok I worked with Chevrolet not Dodge
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We apologize for the confusion regarding the division you worked with. We're glad to hear you had a positive experience with Chevrolet, GMC, and Buick, and we appreciate you letting us know. If there's anything else we can do for you or if you'd like to share more about your experience, feel free to reach out! 🚗🌟

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