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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

Overview
Employees
Reviews
Vehicles
4.7
140 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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1421 W Main Street

Whitewater, WI

53190

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Showing 140 reviews

May 14, 2024

Always fast, friendly and welcomed! Even got a hanging basket for Mother’s Day! Thank you Burtness Whitewater! Always a pleasure to see Brad! Friendly service!! More

by IMPALA080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA/car serviced
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May 07, 2024

Great customer service! Jim U provided constant updates regarding my vehicle and warranty information. I trusted him completely and appreciate how hard he worked to obtain p More

by KEATON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim U
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May 05, 2024

We were very pleased with Burtness Jeep. They were friendly, helpful, and efficient. When we had problems with our local dealer, we contacted them on line. They responded quickly and were More

by pncsteff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re so happy to hear that your experience with Burtness Jeep was pleasant and efficient. It’s great to know that we could assist you when you needed help and provide the service you deserve. Your recommendation means a lot to us, and we truly appreciate your trust in our team. We look forward to serving you again in the future!

May 05, 2024

Service with a smile. Gave me a loaner car so I could continue on to my granddaughter's school program. That meant the world to her and Me. I able to get to the program More

by gdnotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Talked with sales department.
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We're so glad we could help you make it to your granddaughter's school program on time. It's always our goal to go above and beyond for our customers, and we're thrilled that the loaner car made a difference for you. Your kind words mean a lot, and we’re grateful for your trust in us. We look forward to continuing to serve you!

May 01, 2024

Very good service. Very streamlined financing. Great value. I would highly recommend purchasing a car from Anika Panuce. She is very knowledgeable and listens to you More

by dizzylakota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your great feedback! We're so glad to hear that you had a streamlined financing experience and found great value in your purchase. We truly appreciate your recommendation of Anika—she works hard to make sure every customer’s needs are met, and it’s wonderful to know that she provided you with such excellent service. We’re grateful for your trust and look forward to assisting you again in the future!

April 25, 2024

I'm so happy I found Burtness service, they have gone above and beyond both times I have had my truck in for service. Having a loner car really helps too. Thank you Quinn and crew for taking care of my v More

by theresa.gleesing1131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Quinn and the team have gone above and beyond to take care of your truck. It's our pleasure to provide loaner cars to make your experience as convenient as possible. We truly appreciate your support and are grateful for your trust in our hometown service. We look forward to seeing you again soon!

April 14, 2024

I l;ike the ease of scheduling an oil change online as well as the wait time and professionalism of the department. More

by gregoryusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 22, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're pleased to hear that you liked the ease of scheduling an oil change online and that you found the wait time and professionalism of our department satisfactory! Providing convenient scheduling and professional service is important to us, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 13, 2024

Excellent job! ! The service and staff were great as usual and did everything needed and more! Thank you so much! More

by ibrahima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and maintenance
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Apr 22, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you were pleased with the service and staff during your visit! Providing excellent service is our priority, and we're glad we could meet your expectations. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support!

April 10, 2024

We appreciated everyone’s friendliness and professionalism. Also, we like the no pressure atmosphere, and the car was very clean and priced fairly. We would definitely recommend this dealershi More

by nathancaves69@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you appreciated the friendliness and professionalism of our team, as well as our no-pressure atmosphere! Providing a positive and transparent car-buying experience is what we aim for, and we're glad that you found the car clean and fairly priced. Thank you for your recommendation and for choosing our dealership. We look forward to assisting you again in the future!

April 10, 2024

Everything went good the service tech. very promt and professional shop clean keep up the good work More

by jr1127reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're glad to hear that everything went well with your service! Maintaining a prompt and professional service experience, along with a clean shop, is what we aim for. Thank you for your positive feedback and encouragement. We'll continue to strive for excellence in our work. If you have any further needs or questions, feel free to reach out.

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