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Burtness Chrysler Dodge Jeep Ram
Whitewater, WI
140 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost
The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago.
It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 140 reviews
June 09, 2024
Service technician addressed my vehicle concerns I had and completed the work required within a timely manner. and completed the work required within a timely manner. More
by v-meyer
Verified CustomerEmployees Worked With
June 09, 2024
Pleasant helpful knowledgeable people who are happy to help you with your questions and concerns help you with your questions and concerns More
by bobrennells
Employees Worked With
June 07, 2024
They are a small town dealer that treat you like family. I would highly recommend buying your next vehicle there you won’t regret it!. I would highly recommend buying your next vehicle there you won’t regret it!. More
by prideremodelingandroofing
June 05, 2024
I took my NEW vehicle in for my first OIL CHANGE AND TIRE ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, check engine light was on annnnd low oil pressure light was on. I drove around the dealership and into the service entrance and told the advisor what was going on with my vehicle. The tech came. Checked my oil level and put in a lot of oil (seemed to me he forgot to add oil the first time and let me drive out of there with no oil in my vehicle) my tire pressure is 37, 35, 38, and 40 psi so did he not check my tire pressure either? Did he do anything. This doesn’t look good considering it was my first oil change at 4k miles. Then they took a minute to erase my check engine light code. I don’t trust that technician but the service advisors were great. I’ll be buying another new car there soon but will take my vehicles somewhere else for service. More
by nissanmona
Employees Worked With
Other Employees :
Both service advisors were courteous and professional
May 31, 2024
Burtsness and Shane Williams are always friendly and very accommodating in fixing our vehicle and what we need done. accommodating in fixing our vehicle and what we need done. More
by donald50
Employees Worked With
May 29, 2024
The Burtness Service Center is great! They are friendly and quick to complete any service that I bring my Jeep in for. Quin is always very helpful when I speak with him. They are friendly and quick to complete any service that I bring my Jeep in for. Quin is always very helpful when I speak with him. More
by jweaver918
Employees Worked With
Quin
May 29, 2024
I had a very good experience with this dealership. I had found a car online and called ahead and Matt answered. He was very clear and concise with his words, and very helpful all together. I had to dr I had found a car online and called ahead and Matt answered. He was very clear and concise with his words, and very helpful all together. I had to drive multiple hours to get this car and Matt worked with me to make sure that I did not make a trip just for the car to be gone. The car itself was just as pictured online, and was reasonably clean for a used car. Overall though, very good experience altogether, and the customer service was top of the line. More
by Derek Dotterer
May 23, 2024
I'm always very pleased with the service I get at Burtness.. This is the only place I take my 2008 Malibu LT for all it's needs, recently for an oil change and the following week I took it in for ne Burtness.. This is the only place I take my 2008 Malibu LT for all it's needs, recently for an oil change and the following week I took it in for new front brakes. Being an older senior lady maybe that's why I get such great treatment? LOL !!! Thank you for always being so kind. Also, thank you for the beautiful Mother's Day hanging basket.. More
by emarie1940
Employees Worked With
Jim
May 22, 2024
Very pleased with the service. Oil change and tire rotation. Fast service. Employees Very pleasant. My family has always come to Burtness. Oil change and tire rotation. Fast service. Employees Very pleasant. My family has always come to Burtness. More
by DAWNBENASH
Employees Worked With
Service center
May 18, 2024
Very seamless transaction. The guys are very helpful in getting you into your new vehicle The guys are very helpful in getting you into your new vehicle More
by rayankee
