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Burtness Chrysler Dodge Jeep Ram
Whitewater, WI
146 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost
The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago.
It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 146 reviews
July 05, 2024
Was to call me about the transmission that was put in my 2016 Silverado per Dan never heard anything 2016 Silverado per Dan never heard anything More
by comfortd
Verified Customer
June 28, 2024
Sales team and Maintenance team good people. Got my new vehicle and my maintenance done at same time. Good Job! Got my new vehicle and my maintenance done at same time. Good Job! More
by jamesbridges96
June 23, 2024
Anika is the person you want when purchasing your next vehicle. She is extremely knowledgeable and upfront with answering any questions you may have. Even after our purchase was made, we noticed a small vehicle. She is extremely knowledgeable and upfront with answering any questions you may have. Even after our purchase was made, we noticed a small defect (cosmetic) and she went above and beyond to make sure it was rectified at no cost to us and did not stop until we were completely satisfied. The service team made sure to rectify the issue in a quick and timely manner. More
by njkozak
June 19, 2024
Friendly and very accommodating in fixing my vehicle and providing good customer service. Will return for future repairs providing good customer service. Will return for future repairs More
by jamesbridges96
Employees Worked With
June 10, 2024
They handled everything for me and made the process so easy. I trust Hank and Burtness to take care of me. And they do. Always. easy. I trust Hank and Burtness to take care of me. And they do. Always. More
by THEABBSX2
June 10, 2024
Quin always takes care of me and getting a car to use is great. Wish the radio could have been fixed but was told it is a software issue. great. Wish the radio could have been fixed but was told it is a software issue. More
by ecgrantb
Employees Worked With
June 09, 2024
Pleasant helpful knowledgeable people who are happy to help you with your questions and concerns help you with your questions and concerns More
by bobrennells
Employees Worked With
June 09, 2024
Service technician addressed my vehicle concerns I had and completed the work required within a timely manner. and completed the work required within a timely manner. More
by v-meyer
Employees Worked With
June 07, 2024
They are a small town dealer that treat you like family. I would highly recommend buying your next vehicle there you won’t regret it!. I would highly recommend buying your next vehicle there you won’t regret it!. More
by prideremodelingandroofing
June 05, 2024
I took my NEW vehicle in for my first OIL CHANGE AND TIRE ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, ROTATION. Upon picking up my car and driving out the service door I noticed my engine was making a ticking noise, engine power reduced light was on, check engine light was on annnnd low oil pressure light was on. I drove around the dealership and into the service entrance and told the advisor what was going on with my vehicle. The tech came. Checked my oil level and put in a lot of oil (seemed to me he forgot to add oil the first time and let me drive out of there with no oil in my vehicle) my tire pressure is 37, 35, 38, and 40 psi so did he not check my tire pressure either? Did he do anything. This doesn’t look good considering it was my first oil change at 4k miles. Then they took a minute to erase my check engine light code. I don’t trust that technician but the service advisors were great. I’ll be buying another new car there soon but will take my vehicles somewhere else for service. More
by nissanmona
Employees Worked With
Other Employees :
Both service advisors were courteous and professional
