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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

4.7
138 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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1421 W Main Street

Whitewater, WI

53190

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Showing 138 reviews

July 31, 2024

Courteous service advisor. Had oil change done and quote for installiing new tires on my truck. He gave me 5 choices of different tires in the quote. Very pleased with the serv More

by jay@hytorcnorth.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We’re glad to hear that you had a positive experience with our service advisor and appreciated the detailed tire options provided. We look forward to assisting you again with your tire installation and any other needs you may have!

July 30, 2024

Great customer service! At Burtness they really go out of their way to help you choose the best car for you! Great salesmen- I love the car they helped me choose. Very fr More

by laurawengler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We’re thrilled to hear that you had a great experience with our customer service and sales team. It’s wonderful to know that you love the car they helped you choose and enjoyed the friendly, clean atmosphere. We appreciate your high recommendation and look forward to assisting you again!

July 05, 2024

Was to call me about the transmission that was put in my 2016 Silverado per Dan never heard anything More

by comfortd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

I’m sorry to hear that you haven’t received a follow-up call about the transmission for your 2016 Silverado. I’ll make sure your concern is addressed promptly. Please reach out to us directly so we can ensure you get the information you need. Thank you for your patience, and we appreciate your feedback.

June 28, 2024

Sales team and Maintenance team good people. Got my new vehicle and my maintenance done at same time. Good Job! More

by jamesbridges96
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We’re glad to hear that both our sales and maintenance teams provided you with excellent service and that you were able to get everything taken care of at the same time. We appreciate your support and look forward to serving you again!

June 23, 2024

Anika is the person you want when purchasing your next vehicle. She is extremely knowledgeable and upfront with answering any questions you may have. Even after our purchase was made, we noticed a small More

by njkozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re thrilled to hear that Anika provided exceptional service and went the extra mile to ensure you were completely satisfied. It’s also great to know that our service team addressed the issue promptly. We truly appreciate your feedback and look forward to assisting you again!

June 19, 2024

Friendly and very accommodating in fixing my vehicle and providing good customer service. Will return for future repairs More

by jamesbridges96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We’re pleased to hear that our team was friendly and accommodating in fixing your vehicle and providing good customer service. We look forward to assisting you with any future repairs and appreciate your continued trust in us!

June 10, 2024

Quin always takes care of me and getting a car to use is great. Wish the radio could have been fixed but was told it is a software issue. More

by ecgrantb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We’re glad to hear that Quin has been helpful and that you appreciate the loaner car. I’m sorry to hear about the radio issue, but we hope the software fix will resolve it soon. If you have any more concerns, feel free to reach out.

June 10, 2024

They handled everything for me and made the process so easy. I trust Hank and Burtness to take care of me. And they do. Always. More

by THEABBSX2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that Hank and our team at Burtness have made the process easy and that you trust us to take care of you. We appreciate your loyalty and look forward to continuing to provide excellent service!

June 09, 2024

Pleasant helpful knowledgeable people who are happy to help you with your questions and concerns More

by bobrennells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re delighted to hear that you found our team to be pleasant, helpful, and knowledgeable. We’re here to address any questions and concerns you may have, and we look forward to serving you again in the future!

June 09, 2024

Service technician addressed my vehicle concerns I had and completed the work required within a timely manner. More

by v-meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We’re glad to hear that our service technician addressed your concerns and completed the work in a timely manner. We appreciate your support and look forward to assisting you again!

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