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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

4.7
138 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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1421 W Main Street

Whitewater, WI

53190

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Showing 138 reviews

September 10, 2024

Quinn and the people at Burtness were amazing to work with. A little trouble with parts availability, but nothing that wasn't achievable. They had a loaner car for me, when things took longer than expect More

by CCREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn in service
Sep 13, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad to hear Quinn and the team took great care of you, even when there were challenges with parts availability. Providing a loaner car is just one way we aim to make the process smoother for our customers. We appreciate your patience and look forward to serving you again!

September 05, 2024

Very friendly people throughout the place in the sales and also in the service department. More

by gdendres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's great to know that both the sales and service teams were friendly throughout your experience. It sounds like Burtness Chevrolet provides excellent customer care all around!

September 05, 2024

Everyone made us feel welcome and they worked hard to get us exactly what we asked for. Great crew! More

by Cheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's wonderful to hear that the team made you feel welcome and worked hard to meet your needs! It sounds like a fantastic experience with a dedicated crew.

September 03, 2024

Everyone has been so kind. Very helpful and knowledgeable about my new Chevrolet. Thank you! More

by jarndtrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It’s wonderful to hear that everyone was kind, helpful, and knowledgeable about your new Chevrolet! It sounds like you had a great experience.

August 24, 2024

Great sleep staff. I worked with Anika. She will listen to your needs, won't oversell you, and she works hard to find a car that meets those needs at a price point that More

by dizzylakota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It sounds like Anika did a fantastic job making sure your needs were met without any pressure. It's great when a salesperson takes that approach!

August 14, 2024

Very Friendly and very easy to deal with. I would recommend them to all my family and friends More

by put.ter22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We’re thrilled to hear that you had such a positive experience! Thank you for recommending us to your family and friends. We're here to help whenever you need us!

August 13, 2024

Have never been in this dealership. Sorry have been in there Chevrolet dealership and bought 3 vehicles there. More

by JUDSTEVMALONE
Recommend Dealer
No
Employees Worked With
Tom Wagner
August 08, 2024

People are always super kind! They had trouble with the bottom of the car but called me back in and fixed the mistake for no charge! They're amazing! More

by m.h.stowe3362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's great to hear that the team was kind and took care of the issue for you! We're glad everything was resolved to your satisfaction. Thanks for your understanding and for sharing your positive experience!

August 06, 2024

Service team very friendly. Had oil change they explained costs up front. Very Quick service. More

by wmleko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin Barnes
Aug 14, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's wonderful to hear that the service team was friendly and transparent about the costs! Quick service is always a plus. Thanks for sharing your experience!

August 03, 2024

It was Chevy. .GMC- Buick not Ram. Excellent all the way around including Nick. Hank is always easy to work with and has facilitated my last 3 purchases. More

by 27dab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Aug 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We’re thrilled to hear that you’ve had excellent experiences with Nick and that Hank has made your last three purchases smooth and easy. We appreciate your continued support and look forward to serving you again!

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