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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

4.7
126 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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1421 W Main Street

Whitewater, WI

53190

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Showing 126 reviews

October 09, 2024

Only been to dealership once since we bought the Equinox & that was to have batteries put into our key fobs. Brad is great from the day we bought the car by him coming to our home during Covid. It was extre More

by ccrh
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad is only person we know
September 30, 2024

Everyone at Burtness is so friendly and helpful! Quin is very accommodating and always willing to help. Matt is also very friendly! It's nice to be able to easily get appointments for service. More

by jweaver918
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin
September 30, 2024

I didn't meet Hank. I worked with Nick Meyer. He was easy to work with and not pushy, which I really appreciated. He was thorough in explaining all of the features of th More

by eheussner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Meyer - 5 Stars
September 29, 2024

Everyone is very easy to work with. I am happy to be a part of the Burtness family. More

by kpepez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Super friendly, courteous and knowledgeable staff. Service explanation during check in, and estimated wait time is always appreciated. More

by GARY.BROOKS26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Called in for a Wheel Alignment. Was given an appointment for the very next morning. Notified B4 noon that my car was ready. Great service. Best price in town! Will go back. More

by jradke1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin
September 22, 2024

Other than service manager asking if is was “ you that bashed me” It was ok. More

by PEGGYADNEY
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The staff is friendly, fast service, and always clean and fresh smelling in the waiting area. More

by JBWINTERMUTE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
September 10, 2024

Quinn and the people at Burtness were amazing to work with. A little trouble with parts availability, but nothing that wasn't achievable. They had a loaner car for me, when things took longer than expect More

by CCREHER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absalom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn in service
Sep 13, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad to hear Quinn and the team took great care of you, even when there were challenges with parts availability. Providing a loaner car is just one way we aim to make the process smoother for our customers. We appreciate your patience and look forward to serving you again!

September 05, 2024

Very friendly people throughout the place in the sales and also in the service department. More

by gdendres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

It's great to know that both the sales and service teams were friendly throughout your experience. It sounds like Burtness Chevrolet provides excellent customer care all around!

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