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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

Overview
Employees
Reviews
Vehicles
4.7
140 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
Contact Dealership

1421 W Main Street

Whitewater, WI

53190

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Showing 140 reviews

November 22, 2024

Took my Jeep Wrangler in for new shocks, Great turn around, and very friendly service. Quinn was great help and very honest. More

by KYLE@DRIVEBURTNESS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn, Service department
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your great feedback! We're so happy to hear that your Jeep Wrangler service went smoothly and that Quinn was able to assist you with honesty and friendly service. We appreciate your trust and look forward to helping you with any future needs! 🚗🌟

November 22, 2024

That are always great letting me know if and when something needs to be done, but also when there is something coming up that can wait. They make me feel that they are looking out for me as if it wa More

by DSHERLACHE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle, Service Writer; Rueben courtesy driver.
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're so glad to hear that you feel taken care of and that we’re able to keep you informed about your vehicle’s needs in a thoughtful way. It’s our priority to always have your best interests in mind, and we truly appreciate your trust in us. We look forward to continuing to provide excellent service for you! 🚗🌟

November 17, 2024

I was very happy until I realized I did not work with this division I worked with Chevrolet, GMC, Buick so the question on who I worked with is invalid More

by HENNESSY9055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ok I worked with Chevrolet not Dodge
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We apologize for the confusion regarding the division you worked with. We're glad to hear you had a positive experience with Chevrolet, GMC, and Buick, and we appreciate you letting us know. If there's anything else we can do for you or if you'd like to share more about your experience, feel free to reach out! 🚗🌟

November 17, 2024

Quinn is always pleasant and very helpful. He is always ready and willing to help when I have an issue. More

by TERBARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're so glad to hear that Quinn has been consistently helpful and pleasant during your visits. It's our goal to make sure you have a great experience every time, and we're happy to know Quinn is always there for you. We appreciate your continued trust in us! 🚗🌟

November 12, 2024

Burtness has been by far the best service I have ever received. Very pleased with their staff and promptness. Great experience won't ever by another car anywhere else! More

by sandra_carmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you so much for your fantastic review! We're thrilled to hear that you had the best service experience with us and that our team made a lasting impression. We truly appreciate your loyalty and look forward to helping you with all your future vehicle needs. We're so glad to have earned your trust! 🚗🌟

November 02, 2024

They are always polite and professional. They explain what needs to be done and give you a price before working on your vehicle. More

by monicaadsit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re so glad to hear that our team is always polite, professional, and transparent with you about the work needed and pricing. Your trust means a lot to us, and we’re happy to continue providing excellent service for you! 🚗🌟

October 30, 2024

Bought many vehicles from them and would buy from again. Always had very good service and would recommend. More

by rcsmith5253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wegner
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and kind words! We're thrilled to hear that you've had great experiences with us over the years and that you'd recommend us to others. We look forward to helping you with your next vehicle purchase and continuing to provide top-notch service! 🚗🌟

October 25, 2024

I have been a customer at Burtness for about six years and have been completely satisfied with them. I have purchased two vehicles from them. Great sales and service. Will continue to work with them on in More

by mlkbswany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Meyer
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for being a loyal customer over the past six years! We're so glad to hear that you've had great experiences with both our sales and service teams. Your satisfaction means everything to us, and we look forward to continuing to work with you in the future. 🚗🌟

October 21, 2024

Service is always completed in a timely fashion and clearly explained. Always satisfied with their work. More

by 52jhaggerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're delighted to hear that our team consistently meets your expectations with timely service and clear communication. Your satisfaction is our top priority, and we look forward to continuing to serve you! 🚗😊

October 21, 2024

We like working with Matt as our sales person. We have no problem getting in as needed to the serve dept. Everyone is very friendly. More

by tjtinder4@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Matt and our service team have made your experiences so enjoyable. Providing friendly and efficient service is always our goal, and we appreciate your support! 🚗😊

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