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Burtness Chevrolet Inc - Service Center

Orfordville, WI

4.9
142 Reviews
Call Service Center (608) 879-2973

142 Reviews of Burtness Chevrolet Inc - Service Center

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October 11, 2024

Burtness is great all the employees are friendly and very helpful, The service department is fast and efficient and they even wash my car. They are the best 👌 👍 More

by STEPHANIE Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People in the service department, don't remember names.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We're so glad to hear that you’ve had great experiences with our friendly and helpful team. It's wonderful to know that our service department has been fast and efficient, and we’re happy to provide that extra touch by washing your car. We truly appreciate your kind words and look forward to serving you again!

October 05, 2024

The staff was friendly and knowledgeable about problems. They got my car done in a timely manner. More

by 4pohlcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that our team was friendly and knowledgeable, and that your car was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

October 04, 2024

i really could not recommend a better dealership, they are very friendly, helpful,courteous and they go the extra mile to make the customer satisfied More

by animalme35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Going the extra mile to ensure our customers are satisfied is something we truly value, and we’re so glad to know that reflected in your experience. We greatly appreciate your recommendation and look forward to serving you again!

September 27, 2024

Very Friendly and Excellent service Easy to make last minute appointments Anna is always very helpful More

by loriemalcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We're so glad to hear that Anna and the team were able to make your experience smooth and helpful. We truly appreciate your trust in us and look forward to assisting you again in the future!

September 26, 2024

I always get excellent service from Burtness. I have been a customer for over 45 years! More

by jalopywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your loyalty and for being a customer for over 45 years! We truly appreciate your continued trust in Burtness, and we're so glad to hear that you consistently receive excellent service. We're here to help whenever you need us!

September 26, 2024

The service department was very good to work with. I would be recommending them to others. More

by njcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service department. Your recommendation means a lot to us, and we look forward to assisting you and others in the future!

September 25, 2024

Excellent service from friendly, knowledgeable, thorough staff! Well pleased!! I was kept advised of everything they found, and provided with care recommended. As always very satisfied! More

by ARIESTERER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any dept. except service.
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

We're so glad to hear you had an excellent experience with our friendly and knowledgeable staff! It's great that you felt well-informed throughout the process. We appreciate your trust and are always here to provide you with the best service possible! Thank you for your continued satisfaction!

September 25, 2024

They are all very polite and courteous. I was kept apprised of how the work was progressing. More

by kapellen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Report | Print
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your positive experience! We're glad to hear that our team was polite and courteous, and that you were kept informed throughout the process. We always aim to provide great service, and it's wonderful to know we met your expectations!

September 11, 2024

This was a basic oil change and it was taken care of as expected. No complaints. More

by skclark51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Report | Print
Sep 13, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We're glad to hear your oil change went smoothly and met your expectations. We appreciate your business and look forward to serving you again!

August 25, 2024

Waited a long time for my vehicle. I apparently was due for a 50,000 mile maintenance check which was never relayed to me. I received an email to remind me after I was just there & did More

by D_ZEILINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WHY?
Report | Print
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It sounds like the recent experience with Burtness wasn't up to the level you've come to expect, especially given your long history with them. Having to wait a long time for your vehicle and missing out on important service communication can be frustrating. It makes sense that you'd want more transparency and flexibility, like a straightforward oil change without extras you may not need every time. Given your loyalty and the amount of business you've done with Burtness, it might be worth sharing your feedback with them directly. Hopefully, they can make adjustments that better suit your preferences.

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