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Burtness Chevrolet Inc - Service Center

Orfordville, WI

4.9
142 Reviews
Call Service Center (608) 879-2973

142 Reviews of Burtness Chevrolet Inc - Service Center

Sort by
June 09, 2024

Sales and Sevice personnel are very caring, knowledgeable and helpful with all our vehicle needs. More

by soupie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the kind words! We’re delighted to hear that our sales and service personnel are caring, knowledgeable, and helpful with all your vehicle needs. We appreciate your support and look forward to assisting you again!

June 08, 2024

Oil change and Tire rotation took 1 hour. Dan made things right after the last service I had done on my truck. I've been going here for 10 years and have only had one bad experience. More

by DREWA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your experience! We’re glad to hear that Dan was able to make things right and that your service was completed in a timely manner. We appreciate your loyalty over the past 10 years and look forward to continuing to provide you with excellent service.

June 08, 2024

You make it easier than ever to make an appointment, convenient and great service as always. More

by JRENGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m terrible at remembering names. Dealt with 2 different gentlemen in the service dept. Both were great.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the feedback! We’re pleased to hear that making an appointment is easy and that you consistently receive great service. We appreciate your support and look forward to assisting you again!

June 06, 2024

All staff has been very polite and helpful at each visit. Appointments were easy to arrange and promptly held on time. Needed repairs and part replacements were performed correctly More

by sderhammer74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the feedback! We’re delighted to hear that our staff has been polite and helpful, and that your appointments were easy to arrange and held on time. We’re also glad to know that your repairs and part replacements were performed correctly. We appreciate your support and look forward to serving you again!

June 04, 2024

As always Burtness does a great job on taken care of my car’s needs. Fast and efficient More

by SAJBUSCEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the kind words! We’re thrilled to hear that Burtness continues to take great care of your car’s needs with fast and efficient service. We appreciate your continued support and look forward to seeing you again!

June 04, 2024

Always great customer service at Burtness Chevrolet. I purchased my Impala new at this dealership and have had all maintenance and service work done there. Always 100 percent satisfaction. Burtness has More

by Steve Branning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire service personnel
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve consistently experienced great customer service and 100 percent satisfaction with your Impala's maintenance and service. Your trust and loyalty mean a lot to us. Thank you for being a valued customer!

May 31, 2024

We appreciate the reminder call to verify service appointment. Staff are always courteous and friendly. Work is completed in a timely matter! More

by tborgman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept staff
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We’re glad to hear that the reminder call was helpful and that our staff consistently provides courteous and friendly service. We’re also pleased that your work is completed in a timely manner. We appreciate your support and look forward to your next visit!

May 28, 2024

excellent service, friendly staff, service technician did great job, the loaner vehicle was very nice as I like my trucks. More

by rwealtijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear you had a top-notch experience with both the service and the loaner vehicle! Thanks for sharing your positive feedback. If there’s anything more we can do for you, just let us know!

May 26, 2024

I love the fact that you wash my car when I bring it in for an oil change. More

by calhoon.suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

That’s a nice touch! It’s always great to have your car looking fresh after a service visit. Glad you appreciate the extra care!

May 25, 2024

THIS SAYING IS ALL THAT IS NEEDED! ! ALL DEPT,S ARE GREAT AT WHAT THEY DO!!!! I WOULD RECOMMEND THEM TO ANYONE. More

by ELGIE REWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thanks for the fantastic feedback! We're glad to hear that every department is meeting your expectations. Your recommendation means a lot to us! If you ever need anything, don't hesitate to reach out.

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