Burtness Chevrolet Inc - Service Center

Great dealership! Got us in for oil change and tire rotation on the same day that we called. Alway have a pleasant experience there. They keep me informed and I kno Got us in for oil change and tire rotation on the same day that we called. Alway have a pleasant experience there. They keep me informed and I know approximate time that it will be done. Miss the coffee and cookies though, that was a nice perk! More

They were very accommodating, fixed my truck in a timely manner and gave me a nice vehicle to drive while mine was being worked on would recommend them to anyone manner and gave me a nice vehicle to drive while mine was being worked on would recommend them to anyone More

Always a pleasant experience wold recommend this dealership to anyone looking to buy or have your car serviced dealership to anyone looking to buy or have your car serviced More

Great dealership ,seamed to fix my trucks problem. Pleasant waiting room. They kept me informed. Pleasant waiting room. They kept me informed. More

Needed lots of work done and I couldn’t afford it, they let me use one of the loaners for a while while I tried to get everything figured out and get the replacement part. I was planning to have them do it let me use one of the loaners for a while while I tried to get everything figured out and get the replacement part. I was planning to have them do it so they started the work and I found someone cheaper so unfortunately they started working on the car. I was pretty upset about that at first but they were kind enough to put the parts back into my vehicle for me which I appreciated the most because they didn’t have to do that from the work they already did! I appreciated this soooo much from them since I didn’t have the funds to pay that amount they were charging! More

They were efficient and able to get me in same day. always impressed with service dept. Washed truck without me asking, even took out the bag in back of truck before washing! 👍👍👍 always impressed with service dept. Washed truck without me asking, even took out the bag in back of truck before washing! 👍👍👍 More

Easy to work with and always do a great job. Always take care of there customer's! Always take care of there customer's! More

Service was great! Always very informative and willing to answer any questions you may have. Staff is very knowledgeable about the products and services they offer. Always very informative and willing to answer any questions you may have. Staff is very knowledgeable about the products and services they offer. More

Usually good. Not this time. Took too much time. Blew off a repair. And more Not this time. Took too much time. Blew off a repair. And more More

My concerns were downplayed, communication was poor, I had to complain for basic services and customer service, and they did not even wash my car after having it for months. There was little to nothing do had to complain for basic services and customer service, and they did not even wash my car after having it for months. There was little to nothing done to keep my loyalty to this dealership. GM also dropped the ball in their part in my situation. Everyone just passed the buck and played the blame game to not be held accountable and to not have to pay for coverage of their products and services. More