Burtness Chevrolet Inc - Service Center

The last time I was in for an oil change and tire rotation, the rotation wasn't done and I had to come back. This time the rotation was done but the tire inflation wasn't adjusted. Of the last five t rotation, the rotation wasn't done and I had to come back. This time the rotation was done but the tire inflation wasn't adjusted. Of the last five times that I've been in for an oil change, I've asked that the sticker for the next change to reflect 5000 miles, not 6k or 7k. Of the five times, the sticker was done correctly once. I drive nearly an hour for service because the other dealerships have lousy service. When I first started coming to Burtness, the service was great. The people have always been friendly and enjoyable, but small details seem to be slipping. I also asked about another possible problem to be checked and nothing was said about or referred to on the paperwork summary. Sorry to be negative, but it is frustrating. More

Good pleasant diligent thorough helpful timely home pickup home delivery Friendly advertisers on local radio pickup home delivery Friendly advertisers on local radio More

They are all so friendly great service they always are prompt at getting it ready prompt at getting it ready More

What a Great Experience. From Start to Finish. Fuzzy is the Best Salesman Ever... I'm giving him 10/10 From Start to Finish. Fuzzy is the Best Salesman Ever... I'm giving him 10/10 More

They are thorough, fair and knowledgeable. They are well thought of and highly recommended for people in all surrounding communities. They are well thought of and highly recommended for people in all surrounding communities. More

Always strait and to the point. Another job well done. I even get a loner car if I need one:) Another job well done. I even get a loner car if I need one:) More

My Silverado was experiencing issues with the AC. The problem took three visits to get it resolved. Burtness was responsive to the issues and got the problem fixed. The problem took three visits to get it resolved. Burtness was responsive to the issues and got the problem fixed. More

Everyone was very friendly and helpful . I would recommend Burtness to anyone who asks me. I would recommend Burtness to anyone who asks me. More

Salesperson Fuzzy was great to work with in the purchase of our truck. Service has been excellent in the past as well. of our truck. Service has been excellent in the past as well. More

The service department took the time to explain the repairs to me . Called me the truck was ready . repairs to me . Called me the truck was ready . More