Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Burtness Chevrolet, INC.
Orfordville, WI
208 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion.
Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 209 reviews
Verified Customer
September 21, 2024
The total expenses was easy, fast, fair and I felt like I was treated like family. Highly recommend Anna and everyone at Burtness. Great Job! was treated like family. Highly recommend Anna and everyone at Burtness. Great Job! More
by rocketjhb
September 13, 2024
Anna Ryan Did an outstanding job in selling and training us about the vehicles.We have given Annas name and the dealership name to many of our friends and family. us about the vehicles.We have given Annas name and the dealership name to many of our friends and family. More
by aspoileddog
September 10, 2024
What a great car buying experience! By far the best I’ve had. I loved how willing everyone was to go above and beyond to make me and my kids feel comfortable, and make sure we got the b By far the best I’ve had. I loved how willing everyone was to go above and beyond to make me and my kids feel comfortable, and make sure we got the best deals. James was a great salesman that didn’t make me feel pressured to buy and also helped make sure I got the floor liners I wanted. We were offered waters while we were there as well, the accommodations were top notch! James sat down with me for almost 2 hours helping me get familiar with the functions of my new car & getting it set up. Scott did the signing with me & he did his best to get me the deals I wanted at the price range I wanted. They filled my new car up and detailed it prior to me picking it up as well. 10/10 would recommend and will be doing business there again in the future when this car is paid off! More
by hartweri
September 03, 2024
Honest prompt attentive informative thorough local integrity no-hype not-Kunes no-pressure flexible service-focused integrity no-hype not-Kunes no-pressure flexible service-focused More
by AmberK
September 02, 2024
Returning dedicated buyer. Highly recommended Burtness Chevrolet. The only go to place for your new or used vehicles! Highly recommended Burtness Chevrolet. The only go to place for your new or used vehicles! More
by m7mtwns
August 30, 2024
I appreciate when I'm told something at Burtness Chevrolet that the story doesn't change like I've experienced at other dealerships. Chevrolet that the story doesn't change like I've experienced at other dealerships. More
by jamesdleewi
August 30, 2024
Always a good experience at Burtness. Casual and friendly yet efficient and professional. If they don't have an answer on the spot they will get it Casual and friendly yet efficient and professional. If they don't have an answer on the spot they will get it More
by rjschneid5532
August 25, 2024
Waited a long time for my vehicle. I apparently was due for a 50,000 mile maintenance check which was never relayed to me. I received an email to remind me after I was just there & did I apparently was due for a 50,000 mile maintenance check which was never relayed to me. I received an email to remind me after I was just there & did I want to make another appointment. Why not ask while I'm already there for service? I also really want a straight up oil change which is not available on the website. I always get an oil change that includes a tire rotation. Why do I need a tire rotation every time I come in for an oil change? I will most likely be looking to get my oil changed somewhere else. I have done a lot of business with Burtness in Orfordville as well as purchased 3 trucks from there & my sister purchased a car. We both feel the service is not what it used to be. More
by D_ZEILINGER
Employees Worked With
WHY?
