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Burtness Chevrolet, INC.

Orfordville, WI

4.9
191 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 191 reviews

October 11, 2024

Burtness is great all the employees are friendly and very helpful, The service department is fast and efficient and they even wash my car. They are the best 👌 👍 More

by STEPHANIE Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People in the service department, don't remember names.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We're so glad to hear that you’ve had great experiences with our friendly and helpful team. It's wonderful to know that our service department has been fast and efficient, and we’re happy to provide that extra touch by washing your car. We truly appreciate your kind words and look forward to serving you again!

October 09, 2024

Very nice to work with no what there products did Very helpful in setting the truck up for me to drive friendly clean More

by dillinger1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We’re so glad to hear that you had a positive experience working with our team. It’s wonderful to know that they were helpful in setting up your truck and made the process friendly and clean. We truly appreciate your trust and look forward to assisting you again in the future

October 09, 2024

I am very pleased with my purchase. I am also very pleased with my dealings with Jared, my accessories were not all available. Jared stayed on top of it until everything was done. He e More

by RICHLOU
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so glad to hear that you’re pleased with your purchase and your experience with Jared. It’s great to know that he went above and beyond to ensure everything was taken care of, even with the accessories. We truly appreciate your trust in us and look forward to assisting you again in the future!

October 05, 2024

The staff was friendly and knowledgeable about problems. They got my car done in a timely manner. More

by 4pohlcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that our team was friendly and knowledgeable, and that your car was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

October 04, 2024

i really could not recommend a better dealership, they are very friendly, helpful,courteous and they go the extra mile to make the customer satisfied More

by animalme35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Going the extra mile to ensure our customers are satisfied is something we truly value, and we’re so glad to know that reflected in your experience. We greatly appreciate your recommendation and look forward to serving you again!

October 02, 2024

Your sales and service were exceptional as always, We will always shop at Burtness Chevrolet. More

by su_chefette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your continued trust and kind words! We're so glad to hear that both our sales and service teams continue to meet your expectations. We truly value your loyalty and look forward to assisting you with all your future vehicle needs at Burtness Chevrolet!

September 30, 2024

Jared actually brought the vehicle to my home which is almost an hour drive each way to show it to me. During the road test the vehicle had developed a intermittent misfire during acceleration. Certainly More

by hackfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Jared went above and beyond to ensure your experience was as smooth as possible, even driving the vehicle out to your home. It’s great that we were able to diagnose and resolve the issue quickly, and we're glad Jared could exceed your trade-in expectations. We truly appreciate your recommendation and look forward to continuing to serve you in the future. Thank you again for choosing Burtness, and enjoy your new vehicle!

September 30, 2024

I have recommended this dealership to other people. They are polite, & courteous always, friendly& helpful, whenever you need them. More

by bluebirdsmary
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your recommendation and kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing polite, courteous, and helpful service is always our goal, and we’re glad to know it made a difference for you. We appreciate your support and look forward to assisting you again in the future!

September 27, 2024

Very Friendly and Excellent service Easy to make last minute appointments Anna is always very helpful More

by loriemalcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We're so glad to hear that Anna and the team were able to make your experience smooth and helpful. We truly appreciate your trust in us and look forward to assisting you again in the future!

September 26, 2024

I always get excellent service from Burtness. I have been a customer for over 45 years! More

by jalopywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your loyalty and for being a customer for over 45 years! We truly appreciate your continued trust in Burtness, and we're so glad to hear that you consistently receive excellent service. We're here to help whenever you need us!

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