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Burtness Chevrolet, INC.

Orfordville, WI

4.9
189 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 189 reviews

October 23, 2024

Was a great place to go to get my truck worked on and everybody was good to me can't wait until next time. More

by jazimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience getting your truck worked on, and that our team took good care of you. We can’t wait to see you again next time! Thanks for choosing Burtness!

October 22, 2024

Just had to update system. Works okay the technician I worked with was know knowledgeable and friendly More

by shocky55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

hank you for your feedback! We’re glad to hear that the system update went smoothly and that our technician was knowledgeable and friendly. We appreciate you choosing Burtness, and we look forward to assisting you again in the future!

October 20, 2024

Dealership fine, faulty 2025 trailblazer. Cars furnished by Hertz were in very poor condition. Hertz dealership in Oak Park, Illinois is not desirable and should not be used by Chevrolet in t More

by sjaurit
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback. We’re glad to hear that your experience with our dealership was positive, but we’re truly sorry to hear about the condition of the vehicles provided by Hertz. We understand how important it is to have a reliable and comfortable vehicle, and we appreciate you bringing this matter to our attention. We will make sure to pass along your concerns to the appropriate parties. Your experience matters to us, and we strive to provide the best service possible. Thank you again for sharing your thoughts, and we hope to assist you in the future.

October 18, 2024

The staff was friendly and they worked me in. They got the work done ahead of time and lowered what they quoted me. More

by 4pohlcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We're so glad to hear that our team was friendly, worked with your schedule, and completed the job ahead of time. It's great to know that we were able to exceed your expectations and adjust the price for you. We truly appreciate your business and look forward to serving you again in the future!

October 15, 2024

There were several options of vehicles and plans to choose from. I was hoping yo lease but ended up purchasing. More

by fellows517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your experience! We’re glad to hear that you had several options to choose from and were able to find the best fit for your needs. Sometimes the perfect vehicle leads to an unexpected decision, like purchasing instead of leasing, and we're thrilled that we could assist you in that process. We hope you enjoy your new vehicle, and we look forward to helping you with any future needs!

October 15, 2024

It’s good. Ron is the best sales person around for many many many miles. More

by pres0155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that you had a great experience with Ron. He truly goes above and beyond for our customers, and we’re happy to know that you appreciate his dedication. We look forward to helping you again in the future!

October 14, 2024

The service was performed well and in less time then stated. I will continue to use Burtness for service in the future. More

by QSCHRADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We’re so glad to hear that your service was completed quickly and to your satisfaction. We truly appreciate your trust in us and look forward to continuing to serve you in the future!

October 12, 2024

The staff was friendly and knowledgeable about problems. They got my car done in a timely manner. More

by STANLEY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind feedback! We’re so glad to hear that our team was friendly and knowledgeable, and that your car was serviced in a timely manner. We truly appreciate your trust in us and look forward to assisting you again in the future!

October 11, 2024

Burtness is great all the employees are friendly and very helpful, The service department is fast and efficient and they even wash my car. They are the best 👌 👍 More

by STEPHANIE Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People in the service department, don't remember names.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We're so glad to hear that you’ve had great experiences with our friendly and helpful team. It's wonderful to know that our service department has been fast and efficient, and we’re happy to provide that extra touch by washing your car. We truly appreciate your kind words and look forward to serving you again!

October 09, 2024

Very nice to work with no what there products did Very helpful in setting the truck up for me to drive friendly clean More

by dillinger1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We’re so glad to hear that you had a positive experience working with our team. It’s wonderful to know that they were helpful in setting up your truck and made the process friendly and clean. We truly appreciate your trust and look forward to assisting you again in the future

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