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Burtness Chevrolet, INC.

Orfordville, WI

4.9
208 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 208 reviews

December 04, 2024

The salesperson Ron was very helpful and got me into the right vehicle that I was looking for. Everyone at Burtness was very helpful and friendly. We will go back to them in the future. More

by jborck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your experience! We're so glad to hear that Ron helped you find the perfect vehicle and that the entire Burtness team made your experience friendly and helpful. We truly appreciate your trust in us and look forward to assisting you again in the future!

December 03, 2024

Excellent service. Had some issues with my radio and internet and they were able to diagnose it and repair in a timely manner. Very friendly staff and the main reason w More

by rvancleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service department.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that our team was able to quickly diagnose and repair the issues with your radio and internet. It’s great to know that the friendly service played a role in your decision to choose Burtness. We truly appreciate your trust and look forward to continuing to serve you!

December 01, 2024

They were great at getting me in and servicing my car. Had me in and out in about 2 hours. Everyone is so friendly there at Burtness in Orfordville. More

by keplercin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth 5 out of 5
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We're so glad to hear that we could get you in and out quickly while providing friendly service. It’s always our goal to make your experience as smooth and efficient as possible. We truly appreciate your support and look forward to assisting you again in the future!

December 01, 2024

Excellent customer service. Very helpful in all aspects of my visit.I will continue to use for future needs. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman , Dan Klassy
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so glad to hear that you had an excellent experience with our customer service and that we were able to help with all aspects of your visit. We truly appreciate your trust and look forward to serving you for all your future needs!

November 30, 2024

Buying a new car isn’t fun for me, but Mark at Burtness actually made it a pleasant experience. There was no high pressure, as he patiently guided us through the process, helped us figure out what we actu More

by tgoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for sharing your experience! We're thrilled to hear that Mark was able to make your car-buying process pleasant and stress-free. It’s great to know that he was patient, helpful, and kept in touch to ensure you found the perfect fit. We’re so happy you’re satisfied with your purchase and feel you got a great deal. We truly appreciate your trust in us and look forward to assisting you again in the future!

November 27, 2024

I think everything‘s great except for nobody checked the fluids and the coolant was low and not filled and that is from both dealers. How does this get by a service check? More

by VETTEZET06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your feedback, and we sincerely apologize for the oversight with your fluids and coolant levels. We take service checks very seriously, and we're disappointed that this was missed. Please know that we’ll review our processes to ensure this doesn’t happen again in the future. If you haven’t already, please reach out to us so we can address the issue and make things right. Your satisfaction is our priority, and we truly appreciate your feedback.

November 27, 2024

Friendly atmosphere knowledgeable staff always feel welcome and completed job on time all good thanks More

by dbkauff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We’re so glad to hear that you feel welcomed by our friendly staff and that the job was completed on time. It’s always our goal to provide knowledgeable service and a positive experience. We truly appreciate your support and look forward to assisting you again in the future!

November 26, 2024

Excellent service, communication, and salesperson. Very happy with the service and vehicle. We will be back! More

by csmolins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so glad to hear that you were happy with the service, communication, and your vehicle. It’s our goal to make every experience excellent, and we truly appreciate your trust in us. We look forward to welcoming you back for your future vehicle needs!

November 23, 2024

Always great service! Very polite dealership! Great communication! Fixes everything the first time around! Very happy with Burtnees! More

by Tadah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you’ve consistently had great service with us and that our team has been polite, communicative, and efficient. It means a lot to us to know you're happy with the care we provide. We truly appreciate your continued trust in Burtness and look forward to serving you again!

November 21, 2024

Awesome experience Anna Ryan is a excellent sales lady. .I always recommend the dealership to everyone More

by barein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so glad to hear that you had an awesome experience with Anna Ryan. She truly strives to provide excellent service, and we're thrilled that you had such a positive experience. We also appreciate your recommendations and look forward to assisting you again in the future!

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