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Burtness Chevrolet, INC.

Orfordville, WI

4.9
208 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 208 reviews

August 21, 2024

Service center was quick and efficient oil change with rotate tire. Thank you for your fast and efficient service. More

by LLANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It sounds like the service center did a great job with your oil change and tire rotation. If you ever need anything else or have more feedback, feel free to share!

August 21, 2024

We had a great experience with Jared Dutcher. We hope to deal with him again in the future. More

by nanamonat21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

That’s great to hear! Jared seems to have made a positive impression. If there’s anything else you need or if you have any other feedback, just let me know!

August 21, 2024

Very comfortable and relaxing environment, never once did we feel pressured. James was very considerate of us, and gave us the time we needed to make the decision that would be right for us. Burtness Chevrol More

by w.lieber1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a comfortable and relaxed experience with James and our team. We look forward to being your first stop for your next vehicle. If you need anything in the meantime, don’t hesitate to reach out!

August 20, 2024

The scheduling was quick and easy. The process of diagnosing and fixing my car was also quick. Great service from start to finish. More

by DABEARSFAN1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cass
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

Glad to hear that your experience with scheduling, diagnosing, and fixing your car was smooth and quick! If you need any further assistance or have more questions, feel free to reach out.

August 20, 2024

Very quick and efficient oil change rotate tires and car wash. Friendly staff also had the chance to look at new inventory they had available More

by KMLANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear that you had a quick and efficient experience with your oil change, tire rotation, and car wash! Plus, it’s always nice to check out new inventory while you're there. If you need anything else or have more questions about the new vehicles, just let us know!

August 19, 2024

Great place to buy your vehicles and the services is good too And a person answers the phone when you call More

by Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you had a positive experience with both the purchasing and service aspects at Burtness Chevrolet! It's always a plus when you can speak to a real person right away. If you need help with anything else or have more feedback to share, just let me know!

August 17, 2024

Service was fine but car wash did not get bugs off the front and never washed back window More

by badgers80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s good to know the service itself was fine, but it’s disappointing that the car wash didn’t meet your expectations

August 17, 2024

Everyone we came in contact with was extremely friendly at Burtness. We cannot say enough good things about salesman Jared. Great selection of vehicles to choose from versus other dealerships. More

by cjwells0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s wonderful to hear that you had such a positive experience with both the staff and selection at Burtness Chevrolet! Jared must be doing a fantastic job. If you have any more feedback or need assistance, feel free to reach out!

August 16, 2024

Always great service Anna is great make time for us Service always good from techs More

by checkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear that Anna and the techs are consistently providing excellent service! If you ever have any specific feedback or need anything else, feel free to let them know—they’ll appreciate it and continue to strive for the best service possible.

August 16, 2024

I dropped vehicle off the night before and the work was done on time the next day. Very pleased! More

by franmotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 06, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear that the timing worked out perfectly for you! If you have any more feedback or need further assistance, just let me know.

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