Burns Hyundai

Back to the future Purchased my first Sonata in 2003 and I loved it. It was 13 years old with only 76,000 miles and not a scratch on it. Only reason I bought a new one w Purchased my first Sonata in 2003 and I loved it. It was 13 years old with only 76,000 miles and not a scratch on it. Only reason I bought a new one was because the 03 was totaled in an accident. Love my new Sonata.. More

If you like crooks and high-pressure sales, then go here! I wish I could give them a score of zero! I am writing to discuss my recent experience at Burns Hyundai in Marlton, NJ. This was the absolute worst I wish I could give them a score of zero! I am writing to discuss my recent experience at Burns Hyundai in Marlton, NJ. This was the absolute worst experience I have ever had trying to buy a car! This dealership is full of crooks. I made an appointment to go look at a new Hyundai Elantra on April 13th at 6:30 PM with Ralph, but when I arrived I was helped by someone else and the person I had the "appointment" with was actually off that day...that makes no sense! I also drove an hour away to come to this dealership due to their True Car pricing. Anyway, I test drove the car and told my salesperson that I was just starting my car shopping and I wanted to get some prices and go home to think about it. It was a weeknight after work and I don’t like to buy a car on a whim, and want to take my time with big decisions like that. He told me they would appraise my trade-in and give me some numbers. After sitting around for several hours waiting and waiting and then waiting some more for my appraisal and rough estimate of numbers, my patience was getting very thin. I told my salesperson I needed to leave because it was getting very late, and we had to drive an hour home still...and we both had to wake up early for work the next day. The dealership did NOT understand that or respect that. They proceeded to have at least 2 other sales guys/managers come over to give me very high pressure sales tactics and would not take "no" for an answer. It was already 9:00 PM at this point, and they wanted me to start the car buying process at 9:00 at night! I said there was no way I was going to feel rushed to fill out paperwork and we had to leave because we were both getting very tired and had a long drive home. Plus I told them the numbers were way too high and they would need to come down a lot if they wanted my business. The sales guy said he would check with a manager the next day and follow up with some new prices emailed to me. It was almost 9:30 PM before we left, and I never got those numbers emailed over to me like they said. Crazy to think I was at their dealership for 3 hours just for a test drive and trade-in?! They weren’t even busy. They were so rude and inconsiderate. I have never felt so pressured and disrespected in my entire life! In addition to that, the numbers that they gave me were ridiculous and very high. They never followed up with me to give me the numbers like I asked. I actually ended up buying a different car at a different dealership, and the numbers that Burns provided were so absurd! I ended up buying a brand new car that cost more money than the Hyundai, received more money on my trade-in, and still got my payments where I wanted to be. Burns quoted me monthly payments that were between $150-$300 more a month than what I'm actually paying on a car that cost more money! That just goes to show you how they are crooks and are trying to rip people off with high payments/interest rates. PLEASE NEVER DO BUSINESS WITH THIS DEALERSHIP! They are the absolute worst at their jobs, and do not know how to do good business. I'm surprised they are still in business if they treat customers this way. If you want to be treated with respect and good prices, go somewhere else!!! More

Excellent service Very satisfied with Hyundai cars. We traded in a Lexus 460 for the Genesis. Dealership and salesmen were very professional and accommodating. I can Very satisfied with Hyundai cars. We traded in a Lexus 460 for the Genesis. Dealership and salesmen were very professional and accommodating. I can't wait for the new Equus replacement the G90. I told the salesmen that I'll order one when they are avalible! More

burns hyundai The team worked hard for me to reach my goal. They went above and beyond to make this deal work and I am completely happy with the service and vehicle The team worked hard for me to reach my goal. They went above and beyond to make this deal work and I am completely happy with the service and vehicle. More

Burns is the best!! I have purchased four cars from Burns Hyndai in the past four years...excellent product and sales/service staff. The improvements made by Hyundai on a I have purchased four cars from Burns Hyndai in the past four years...excellent product and sales/service staff. The improvements made by Hyundai on a year to year basis is remarkable. More

Excellent experience Car buying can be exhausting, but Sal and Burns made it painless. There was no point wherein I felt I was not being presented with the best options at Car buying can be exhausting, but Sal and Burns made it painless. There was no point wherein I felt I was not being presented with the best options at the best price. More

A very satisfied customer This is our fifth Hyundai from Burns and we are Very satisfied with the Dealership, Staff, and cars that we have purchased !!!! There is no better This is our fifth Hyundai from Burns and we are Very satisfied with the Dealership, Staff, and cars that we have purchased !!!! There is no better Dealership than Burns !!!! More

sheth Excellent experience. Will be a regular customer. Brian was very helpful and not aggressive. Genesis lounge was very good. Service was very good on my Excellent experience. Will be a regular customer. Brian was very helpful and not aggressive. Genesis lounge was very good. Service was very good on my last genesis which was a good car and there fore we replaced with another genesis. More

Burns Enjoyable experience the sales man was helpful and friendly. The car seems to be a great value. Of course time will tell. All in all I would go there Enjoyable experience the sales man was helpful and friendly. The car seems to be a great value. Of course time will tell. All in all I would go there again. More

we came- we saw- we leased the tucson I just leased is for my wife. I gave back our santé fe. the Tucson is smaller and easier for my wife to handle. she is very happy with the the tucson I just leased is for my wife. I gave back our santé fe. the Tucson is smaller and easier for my wife to handle. she is very happy with the car. we both feel very comfortable with both our salesman and service manager-sal and steve. GOOD AND DEPENDIBLE. More