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Burns Hyundai

Marlton, NJ

4.9
1,165 Reviews

550 W Route 70

Marlton, NJ

08053

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Showing 1,165 reviews

December 24, 2020

Great experience! Anthony was great to work with, and went above and beyond to help me! Normally I hate car shopping, but this time I couldn’t ask for better service! More

by Keysmith25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ciarotta
December 07, 2020

What started off as a bad experience was quickly rectified by the sales manager and the associate assigned to help me. They were extremely helpful and professional More

by Bubbahsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris solorio, Russ j
December 06, 2020

Had the best car buying experience ever. Andrew & Tim helped us find exactly what we wanted & Andrew’s attention to detail made the process simple. The massive inventory selection & low pressure sales a More

by Jim D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Chinici
December 03, 2020

When it was time to start looking for my new car I looked at the only dealership I go to and that is Burns Hyundai. From the moment we walked into the dealership until the time I left with my new Santa Fe wa More

by dwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Solorio
November 21, 2020

We have been loyal Burns Hyundai clients for many years and they continue to impress us with every visit! Just leased our third car and it was so easy, quick and smooth. The whole team was a pleasure to w More

by Laura and Patrick Conerly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talal Zahid
November 19, 2020

Before I went in, I told myself I'm only here to inquire about a car and not buy or lease one but I left with a great lease. Not because I was pressured but because I received some of the best services I ha More

by Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TALAL ZAHID
November 13, 2020

I leased a great Elantra and received gold star service from my salesperson. Everyone involved in the transaction was helpful and professional. I had a great experience and would use this dealership again. More

by nowickicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m bad at names, all were fantastic
October 19, 2020

Anthony was absolutely amazing. I am so happy he was the one that was there when I walked into the dealership. He worked very hard to get us what we needed for our family. Everyone we dealt with especially More

by Natlia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
October 15, 2020

Always a great experience with Burns. Our Salesperson Alejandra explained everything to us and we are very happy with the car and very happy with our experience More

by Domenic.Pun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
September 29, 2020

Bought a beautiful car. However the sales man pushed us into a lease instead of a purchase. The lease was higher then most of the ads that Burns had at the time (Advertised lease was around $124 for bigger More

by Love Elantra- Hate Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Talal Zahid
Sep 29, 2020 -

Burns Hyundai responded

Good afternoon - Thank you for sharing your feedback with us, and I'm disappointed to hear you were dissatisfied with you experience. Unfortunately, license plates cannot be transferred from a purchased car to a leased vehicle. The only exception would be for specialty plates. I do apologize for any miscommunication or an insufficient explanation in regards to this. Also, regarding the lease payment, the money a customer decides to put down would be a determining factor in the monthly payment, as well as the MSRP of the specific car. I understand my manager, Russell, attempted to contact you. I know he would appreciate the opportunity to speak with you if you have the time. He can be reached at 856-983-3700. Thank you - Keri, Customer Experience Manager

Oct 06, 2020 -

Love Elantra- Hate Burns responded

Sorry but your reply on the lease payments does nit apply in this case- My down pmt was over $4000 which is more then was stated in your ads for a lesser lease amount and a more expensive car. Sales rep tried to explain this but I still do not see the logic- why my 36 month lease payment that we have would be more then if I went with a 48 month lease?

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