Burns Hyundai

My 6 month old sonata was crashed into a pole on their lot during an oil change. Zero care for communication from them despite repeated requests for updates. Parts on order, it will be a while. After a fe lot during an oil change. Zero care for communication from them despite repeated requests for updates. Parts on order, it will be a while. After a few months I finally had it, got killed on the trade in- thousands less than I paid. Only available vehicle was 10k more than I paid originally. Was told the sonata wouldn’t be ready for months most likely and so I made a bad decision and took the deal. Was tired of rental cars(first day took the only available, a compact and I am 6’5”, one left me stranded, I got a ticket from NJ because my tag from whatever state was a zero not an O as I entered for my ez pass, I wasn’t getting half the mileage efficiency of my sonata and then the last one needed service). So I decided I needed to move on. I wasn’t getting my sonata back that I loved for months so…. only TWO WEEKS later my car is on their website for sale. For more than I originally paid for it. I was scammed for about 7 grand and now have a vehicle 10k more than I had- which I loved! No one responds to emails requesting information or even an acknowledgment of receiving the emails. I hope no one else has this happen to them. I hope they are happy that three months later their customer who they wronged and then took advantage of is still incredible angry. All I wanted was the oil change. They made out like bandits because I was frustrated and they know how to work someone. More

Overall experience at this dealership is usually good; however, the finance department is repeatedly insulting and awful to deal with. At my latest visit to purchase my vehicle, the finance person tried t however, the finance department is repeatedly insulting and awful to deal with. At my latest visit to purchase my vehicle, the finance person tried to bully me into adding on extended warranties. When that didn’t work, he then made snide comments to my dad, who accompanied me, saying, “I’ve had 3 kids go through this and I always just pay for what they need.” You don’t know everyone’s financial situation and to so blatantly insinuate my dad needed to pay for these warranties for me after I very clearly said I wasn’t interested was ridiculously insulting. Before making those comments he also assumed my dad was my grandfather. The entire experience was humiliating and offensive. *I* am the customer, not my dad, and it is wildly unprofessional to speak to a customer like that. On top of that, they’d printed incorrect forms and needed me to resign. Even if I’d wanted other warranty coverage, there’s no way I’d have given him my business. More

Have nothing but raves about how I was treated at Burns, more particularly Talal Zahid. I came in just to explore my options. Talal was professional and I wound up buying within an hour because I wanted to more particularly Talal Zahid. I came in just to explore my options. Talal was professional and I wound up buying within an hour because I wanted to not because there was any pressure. Quite the opposite I felt he was there to help me. Not what people joke about car salesmen. Les Bahler More

My experience at Burns Hyundai in Marlton, NJ was smooth from start to finish. Chris Solorio helped get me into a new lease that was well within my budget! If you’re in the market for a new car, Burns Hyund from start to finish. Chris Solorio helped get me into a new lease that was well within my budget! If you’re in the market for a new car, Burns Hyundai won’t disappoint! Thanks Chris Solorio, I love my new Santa Fe!!! More

They were very helpful and patient through the whole process. Would do business with them again process. Would do business with them again More

Chris Solorio and the others at Burns Hyundai have been excellent from the beginning of my search for a car to my post purchase. All of my questions were always answered completely providing me with plent excellent from the beginning of my search for a car to my post purchase. All of my questions were always answered completely providing me with plenty of information and insights to understand and subsequently enjoy my car to the fullest. Even if you think they may be a bit far from where you live at least consider them in your search. You will not be disappointed. You will be in great hands with Chris. More

VANESSA WAS VERY PROFESSIONAL AND EXPLAINED EVERYTHING IT MADE MY DECEISION VERY EASY. SHE IS A ASSET TO YOUR BUSINESS THE BEST CAR I EVER OWNED. THANKS AGAIN VANESSA, SAM LEE IT MADE MY DECEISION VERY EASY. SHE IS A ASSET TO YOUR BUSINESS THE BEST CAR I EVER OWNED. THANKS AGAIN VANESSA, SAM LEE More

I had a great experience with Burns. Anthony Ciarrocca provided excellent service from beginning to end and we returned to Burns for our second car thanks to his hard work. Would definit Anthony Ciarrocca provided excellent service from beginning to end and we returned to Burns for our second car thanks to his hard work. Would definitely recommend. More

Quality service,Ronnie was very professional, I did not feel pressured.I was satisfied with the service she provided. feel pressured.I was satisfied with the service she provided. More

Excellent service. True their word about price/trade in. I traveled two hours to purchase my car and they made the whole process pleasant, easy and quick. I would definitely make the trip again for my next I traveled two hours to purchase my car and they made the whole process pleasant, easy and quick. I would definitely make the trip again for my next car. Highly recommend More