Burns Hyundai
Marlton, NJ
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The ease in communication without the “dealer games” of going back and forth on price was refreshing, especially since we don’t live in that area and new car pricing was already at a premium. There were so going back and forth on price was refreshing, especially since we don’t live in that area and new car pricing was already at a premium. There were some bumps along the way due to our lender, weather/travel issues and one slight miscommunication- and all of that could have ruined any deal or soured any dealer relationship, but they always stepped up and ensured we were taken care of. When we went to pick up the car, the dealership was clean, well-organized and everyone continued in the friendly, professional tone. Would highly recommend, even if you don’t live in the area. More
We were greeted promptly by Talal Zahid who couldn’t have been any nicer. There was no pressure put on us to buy, and Talal worked with us to get us into our price range. We were fortunate to be able to driv been any nicer. There was no pressure put on us to buy, and Talal worked with us to get us into our price range. We were fortunate to be able to drive one home that day. Victor is a wizard with technology, and helped us tremendously with all of the new features. Matt was also a joy to work with in financing. His upbeat demeanor helped take the bite out of the financial part. This is the third car we’ve bought from Burns, and we’ll continue to be a repeat customer. More
Talal made my experience so easy. I was very satisfied with his honesty about which car would be best for my family and I. Will be back because of him! I was very satisfied with his honesty about which car would be best for my family and I. Will be back because of him! More
This place is terrible! Thank goodness we are working with a case manager, getting all the details along with the recordings I have and the lack of customer service, my lawy Thank goodness we are working with a case manager, getting all the details along with the recordings I have and the lack of customer service, my lawyer said it looks like a great case. How y’all giving customers the runaround then after having our vehicle for two months, now y’all scream it’s staffing issues. If it was staffing issues why not say that up front, because it’s plenty of businesses with staffing issues around the country so being honest would make customers more understanding. All this testosterone up here but not an ounce of confidence to own up to their sorry xxx mistakes, and their lack of customer service. But as soon as you in their face up in person now they have a lot of information. How the xxxx you do not have information and updates over the phone but you got updates in person. Then the xxxxx xxx managers don’t wanna deal with customers but got these sorry xxx servicemen who lie and keep loops. Coming from a manager in the customer service industry lies on lies on lies, ends up being a bad karma that will catch up to you. Once again I’m grateful for the case managers from corporate because they can give us all the things we needed to provide to the lawyer. Also for anyone wondering this is a private business so therefore they are suable. Also pay attention as well to the reviews, we still don’t have our car back, but just like we are waiting, the lawyer wants to see if when we do get it back if it’ll be more issues, that’ll be like the icing on the cake. Don’t take your car to them. You know business bad if the managers don’t respond to reviews lol, corporate management 101! Also they xxxxed up because my spouse is a disabled veteran, this will go to the highest extent. More
I had a wonderful experience at Burns Hyundai in Marlton. I leased a new Santa Fe and everyone there made it so easy and stress free. The salesman, Talal Zahid, was able to answer all my questions and guide I leased a new Santa Fe and everyone there made it so easy and stress free. The salesman, Talal Zahid, was able to answer all my questions and guide me through the process. They even had a tech guy demonstrate the features of the car and let me know if I had any specific questions after I left the lot to contact him.for help. Overall, a great experience! Thank you, Burns Hyundai! More
Mike Brady, Talal Hadid and the entire team at Burns Hyundai were extremely professional and pleasant to work with. My car purchase was smooth and easy without the typical car dealership pressure. Hyundai were extremely professional and pleasant to work with. My car purchase was smooth and easy without the typical car dealership pressure. More
Talal was knowledgeable and easy to work with. His friendly demeanor made the purchase stress free with no complications. He prepared us before arrival so we came with everything needed His friendly demeanor made the purchase stress free with no complications. He prepared us before arrival so we came with everything needed More