Burns Hyundai

Almost brand new car I had brought my car in for issues and my car was held at the dealership for about 3 days but Steve, who worked on my car was very thorough on details I had brought my car in for issues and my car was held at the dealership for about 3 days but Steve, who worked on my car was very thorough on details on what was wrong and what would need to be done. Now my car drives like it's brand new! More

My new car Sal and the rest of the staff at Burns Hyundai made our new car buying experience simple, fun and relaxing. I would suggest everyone check them out w Sal and the rest of the staff at Burns Hyundai made our new car buying experience simple, fun and relaxing. I would suggest everyone check them out when you're looking for your next car. A job well done!! More

Professionalism My sales rep was very knowledgeable of the product he was selling. He was very professional in every aspect of his sales deliverance. I would love t My sales rep was very knowledgeable of the product he was selling. He was very professional in every aspect of his sales deliverance. I would love to continue doing business with this gentleman. Great job! More

Very thankful! We are super happy with our new vehicle:)) Our Sales Associates Vanessa Tassi did a great job she's a really nice and friendly lady and everyone in th We are super happy with our new vehicle:)) Our Sales Associates Vanessa Tassi did a great job she's a really nice and friendly lady and everyone in the leadership very nice people too!! More

Great place to buy a car I could not ask for a better purchase experience. I will be back to purchase additional vehicles and I will recommend to friends and family. I could not ask for a better purchase experience. I will be back to purchase additional vehicles and I will recommend to friends and family. More

Great experience The experience was great. Andrew Chinici was fabulous to work with! I would highly recommend both Burns Hyundai and Andrew to friends and family in t The experience was great. Andrew Chinici was fabulous to work with! I would highly recommend both Burns Hyundai and Andrew to friends and family in the future. More

Just what I wanted Overall better then my first experience ten years ago. The last time was very draining and this time not so much It still is a big decision and an e Overall better then my first experience ten years ago. The last time was very draining and this time not so much It still is a big decision and an expensive investment that you don't want to rush through. I new what I wanted and just had to wait till the car I wanted was in stock. More

tuscon 2016 i went into dealership knowing that i wanted the tuscon 2016 limited i already was at a different dealership who did not have the car and keep telling i went into dealership knowing that i wanted the tuscon 2016 limited i already was at a different dealership who did not have the car and keep telling asking me did i really want to spend that kind of money!!! also he never call me like he said he would i went to burns who did not have car but told me they would get it frank kept in touch with me giving me updates on when the car would be there it was worth the wait i got just what i wanted i love love my new car More

Too many problems. This was really an unusual buying experience. We were happy to purchase the vehicle we really liked but there were too many inconveniences. It start This was really an unusual buying experience. We were happy to purchase the vehicle we really liked but there were too many inconveniences. It started in that the vehicle had a dent in the car in which we didn't mind because we were told that it would be fixed. It started with the scheduling the service of fixing the dent. I was told that I would get a loaner and that I would be able to drop my vehicle off from Thursday - Sunday and that it will be worked on Monday. When I drove (Trip #1) on Friday, they had told me that they wouldn't be able to give me a loaner for the weekend and that I would have to come back Monday to drop vehicle. For the inconvenience, they gave me the all weather floor mats and cargo tray at dealership cost in which I was happy about. During this time I was very patient with all what has happened. I came and dropped off the car on Monday and they told me that they would call me when it's ready. On Tuesday, I received a text in that the vehicle was not ready and that it would be ready for Wednesday afternoon. I came to the dealership Wednesday afternoon (Trip #2), thinking that all is complete and they had told me that the vehicle was still not ready. I received a text Thursday saying that the vehicle was in deed ready. I was hoping to have all completed along with the additional items. The vehicle was complete with floor mats, wheel locks, cargo tray and dent fixed but it was still missing the auto rearview dimming mirror. I was told that it would arrive the following Tuesday and that I can pick up whenever and that install would last about 30 min to an hour. When I called to come in, I was told that I had to make an appointment. Still being patient, I made the appointment. I went to the dealership and dropped my vehicle off for service to install the auto rearview dimming mirror and talked to the representative for additional parts I was interested. Again, I had to ask for a discount for the inconvenience. When the vehicle was ready after install, I went to my vehicle and saw that the driver seat was stained. I was really upset, and tired of all the problems that existed I didn't bother telling the dealership of the stain. I would say that I was really patient throughout the whole process. It is very upsetting to have gone through all this process (30 days) to finally having everything installed and fixed, and than seeing that the driver seat was stained. This was not a very good experience and I would not recommend. More

Review We have purchased several cars from Burns, both Hyundai and Honda. This is a very good dealership.They are very efficient in every aspect of the purch We have purchased several cars from Burns, both Hyundai and Honda. This is a very good dealership.They are very efficient in every aspect of the purchase. More