Burns Honda
Marlton, NJ
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As I was driving home from work last Thursday, I noticed that my left turn signal was not working. Even though I called the service dept after 6pm, someone was there to schedule my car for service the next that my left turn signal was not working. Even though I called the service dept after 6pm, someone was there to schedule my car for service the next morning. The repair needed seemed to be that of a new "multiplex" box which, unfortunately, was not on hand. I was unable to leave my car for Saturday and scheduled the repair for Tuesday 5/13. On Tuesday, despite replacement of the new part, the turn signal still did not operate. They kindly provided me with a rental car for which I am grateful. This allowed me to keep my schedule of activities and, since the rental car was the same model as my own, it was a "no-brainer" to drive! I am delighted to say that I now have my own car back and the turn signals both work!! Perhaps this problem with the turn signal would seem a minor to some, but I believe it was a huge safety issue on the road. Although the fault was originally thought to be with the "multiplex", they explained to me that it was actually in another relay. Even though I was prepared to pay for the more costly multplex, my actual charges were much less. Their honesty in this matter makes me even happier and remains the reason I continue to use Burns Honda for all of my car's service. Barbara Harry MSN, APRN, C Nurse Practitioner More
Walked in at 3pm without an appointment. Got assigned with a sales rep in 2 minutes. In only 3 hours, finished testing drive 2 cars, price negotiation, insurance, lease contract and delivery. Drove back with a sales rep in 2 minutes. In only 3 hours, finished testing drive 2 cars, price negotiation, insurance, lease contract and delivery. Drove back in a new Accord (with only 5mi on it) at 6pm. More spacious and neater new car parking lot compared to other dealer shops. Though they don't respond actively to email quote inquiries. As long as you did some research and know what you are asking for, they are willing to negotiate and give you a fair price. Got my honda.com lease special with no hassle. It's a pleasant experience for the first time new car buyers like me. Less hassle, more sales, everyone are happy. More