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Burns Honda
Marlton, NJ
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I brought in my '08 Accord for brake noise and found out about the brake recall going on. I never received any notices on this so was sort of taken back by it. I payed $191 for the repair and feel this was about the brake recall going on. I never received any notices on this so was sort of taken back by it. I payed $191 for the repair and feel this was unfair, being the car has only 26,000 miles on it. Too premature. I realize Honda was reimbursing this in full till some class action suit started up. So in esscence this isn't Hondas fault...sort of... buying cheaper brake pads is though. Nothing to do with BURNS Honda.. they are the best. I came down from Hillsborough NJ to this dealership because of its excellent reputation. I have friends who have purchased autos from them in the past and have never had one mishap. More
The service department displayed good communication skills during my experience. Kept us updated on the car repair which took a few days to to a need for ordering parts. Honored special requests. Overa skills during my experience. Kept us updated on the car repair which took a few days to to a need for ordering parts. Honored special requests. Overall great experience. I would travel out of my way to let these guys work on my car. More
When I entered Burns Honda in Marlton, NJ, I just wanted to look at the new Honda Odyssey. I owned a 2005 Honda Odyssey that I was very happy with. The salesman, Mr. Mark Foley, was very convincing in exp to look at the new Honda Odyssey. I owned a 2005 Honda Odyssey that I was very happy with. The salesman, Mr. Mark Foley, was very convincing in explaining how much the new 2011 Honda Odyssey had been improved over mine. The price was right, and with my trade, I purchased the new 2011 Honda Odyssey Toruing. My experience at Burns Honda was very delightful, and I would recommend, and have recommended many of my friends to visit Burns Honda. My wife, a week later, also purchased a new 2010 Honda Insight from Mark Foley. She loves it. More
mr shapiro was the most knowlegible and informative salesperson ive ever delt with and thats a lot of cars. mr scott even tho he made me aware of how much money id owe did make it less painful.i would salesperson ive ever delt with and thats a lot of cars. mr scott even tho he made me aware of how much money id owe did make it less painful.i would be happy to purchase another honda from mr shapiro in three years maybe sooner. thanks alfred and marianne passero am.pass@hotmail.com More
We are usually not anxious to purchase a new car. It is not a fun experience, but Mark was very helpful and understanding of the issues we had. There was no arm twisting or pressure put on us, in fact we l not a fun experience, but Mark was very helpful and understanding of the issues we had. There was no arm twisting or pressure put on us, in fact we left the dealership without a purchase the first day. The following day we were able to negotiate a amicable deal and completed the buy. Burns Honda is a great dealership to do business with and they are recommended. Our son purchased a new Civic a few days before we purchased our CRV and recommended Burns to us. More
My Accord hybrid was making a noise that reverberated inside the car. When I described it to Eric he was pretty sure he knew what it was. He drove the car with my husband and myself in it to be sure we inside the car. When I described it to Eric he was pretty sure he knew what it was. He drove the car with my husband and myself in it to be sure we all agreed on the noise. When the noise began, we all confirmed that was the noise we were concerned about. Eric said he could have it repaired that day, and it was! More
Today my husband and me purchased a Honda Fit which we are SUPER excited about! Fred is a wonderful sales man! He didn't pressure us into buying something we didn't want. We look forward to coming back are SUPER excited about! Fred is a wonderful sales man! He didn't pressure us into buying something we didn't want. We look forward to coming back to this location for our next vehicle purchase! :) More
They were friendly, upfront, took take of our special circumstance. We're happy with our payments. We have enjoyed our past two Honda Pilots from Burns Honda, so of course when we were ready to downsize circumstance. We're happy with our payments. We have enjoyed our past two Honda Pilots from Burns Honda, so of course when we were ready to downsize to an Accord, we knew Burns Honda would take care of us. More
Joey Nahama, by far, was the BEST salesman EVER!!! He possesses such a genuine, kind soul and friendly spirit -- he is truly a gem of the company! His patience and overall care with the sale lead me to possesses such a genuine, kind soul and friendly spirit -- he is truly a gem of the company! His patience and overall care with the sale lead me to purchase the 2010 Element! This teacher gives Joey an A+++ ! More
I recently purchased a 2010 Honda Crosstour From Burns Honda. I worked with Ed Altman, and I couldn't have had a better experience. There was no pressure, and Ed spent a lot of time with me explaining t Honda. I worked with Ed Altman, and I couldn't have had a better experience. There was no pressure, and Ed spent a lot of time with me explaining the features of the vehicle, taking the vehicle on a test drive, and discussing financing options. The delivery process took awhile, but no longer than I've experienced before. Throughout the process, everyone at the Burns dealership was cordial and helpful, and went out of their way to make the process pleasant and painless. It was exciting to take delivery of my new vehicle! I am not surprised by this experience, because I have been a customer of Burns Honda since 1977, and they have been great, not just with sales, but also with service. I never felt that the service department was taking advantage of us (which I have sometimes felt with other dealerships), and they have kept all of our Hondas running great at reasonable prices. And the service people are also very pleasant. Burns must have a great training program in regard to customer service, or they just have a knack of hiring great people! Dealing with Burns has always been a great experience. More