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Burns Honda
Marlton, NJ
1,950 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 07, 2011
Ed was great from the moment we first spoke on the phone. He made the process smoothe and hassle free. He was easy to talk to, work with and overall he had a very friendly and knowledgable approach. He ev He made the process smoothe and hassle free. He was easy to talk to, work with and overall he had a very friendly and knowledgable approach. He even came in on his day off to close the deal for me. THANKS ED! We love our new Accord. ~Michele Millar More
by jerseyot
Employees Worked With
Ed Altman, Ed Altman
March 31, 2011
Mike Covello, the salesman work with me on every part of the sale to me. He knew about the car that he was selling to me and was able to help me with any and all question I had. The car was in great shape w the sale to me. He knew about the car that he was selling to me and was able to help me with any and all question I had. The car was in great shape when I picked it up and I'am Happy with Mike, and Burns Honda that the whole experence was excellant. More
by rfair352
Employees Worked With
Mike Covello, Mike Covello
March 19, 2011
Hi Jim - I just wanted to thank you and your team Hi Jim - I just wanted to thank you and your team for your help when I purchased my 2009 Accord last Friday (3/11/11) - it was such a positive Hi Jim - I just wanted to thank you and your team for your help when I purchased my 2009 Accord last Friday (3/11/11) - it was such a positive experience all around! After I left on Thursday (3/10), I read your business card and saw in the corner that it said "Home of the nice guys!", and I have to admit I chuckled, as I thought it was an interesting statement to make on a business card! But after working with yourself and Don, I can say with certainty that it is TRUE, and made the car buying process much easier knowing that I really was working with "nice" guys. After visiting other dealerships that day and looking at other cars, I was a little intimidated by some of the aggressive sales techniques that other dealerships used (especially when they saw I was a young-ish woman, by herself, interested in buying a car). Truly, when I got to Burns, I was tired of sales pitches and "What would it take to get you in this car today"? type lines. When I test drove the car with you, you gave me facts about the car, were VERY knowledgeable about Honda's, and were genuinely friendly - the opposite of what I had experienced at other places I looked. You let the car speak for itself, which was such a breath of fresh air in the car buying process. Again, thanks so much to yourself and your team for all your help - from start to finish - in the process. I feel confident that I made the right decision, and bought from the right people and place. Even the thought of eventually needing service or maintenance on my new car is made easier knowing I will be returning back to Burns, and will continue to be in good hands. THANK YOU! --Lisa F More
by LisaNF
Employees Worked With
Jim Thompson, Jim Thompson
March 18, 2011
My wife and I just bought a certified pre-owned Pilot from Burns. We are extremely pleased with the way we were treated, quality of the car, and price we paid. We live in Bucks County, PA, but were ref from Burns. We are extremely pleased with the way we were treated, quality of the car, and price we paid. We live in Bucks County, PA, but were referred to Burns by a friend. We have a 3 month old that we were going to take with us, so I called up first and talked to Sam about what cars we were interested in, what price range we needed to be in, and that we would be bringing our 3 month old with us. We got to the dealer at 6:45 and were out of there at 8:30. Quick and painless, and the price was what we agreed upon ahead of time. I would recommend these guys to anyone. Even if you don't live in NJ, my advice would be check their website, see if they have a couple of cars you are interested in, then call them up. They may be able to work with you on the price and make it worth the drive like they did for us. It can't hurt to make the call. Good luck! More
by slogan13
Employees Worked With
Sam, Bill S.
March 17, 2011
A wonderful experience, from the woman at the welcome desk to the guy at the parts window and everyone in between. Special kudos to Chris Kull who personally guided me through the process every step of t desk to the guy at the parts window and everyone in between. Special kudos to Chris Kull who personally guided me through the process every step of the way. Even the price negotiations with John Schwartz were fair and friendly. Nicole McNamee turned out to be much more than just the "paperwork" person. I actually changed my mind about financing after consulting with her. This is the fourth Honda I've purchased, the first three from another dealer. That dealer was very, very good... but not excellent. Burns Honda is excellent! More
by jberezny
Employees Worked With
Chris Kull, John Schwartz, Nicole McNamee, Nicole McNamee
March 16, 2011
I recently leased a vehicle at Burns Honda in Marlton, New Jersey. After spending a few months reviewing car reports my wife and I decided that leasing a Honda Odyssey EX-L was our best option. We spent a New Jersey. After spending a few months reviewing car reports my wife and I decided that leasing a Honda Odyssey EX-L was our best option. We spent a few weeks kicking tires at many dealership in Pennsylvania and Southern New Jersey, gathering as much informatin possible to negotiate a deal. Many dealers called our home offering the lastest lease prices for Honda and explaining their quality services. Armed to negotiate through the hassles of car salesmen, I traveled to Burns Honda in Marlton, NJ. Walking into the showroom I was greeted by friendly professionals. Able to freely walk around the showroom hassle free I checked out the Odyssey on display. The dealership was very clean and the staff was very neat and friendly. I was greeted by Keith Bachman, a salesman at Burns, who was very knowledgable in all the options and accessories of the Odyssey. I explained to him that I was here to lease a 2011 Honda Odyssey EX-L and wanted to take delivery within the week. I told Mr. Bachman that I had received a lease offer that was very aggressive and probably one that was not going to be matched. Kaith Bachman politely said, "I'll beat it". He excused himself for a few moments to talk with his manager (not the usual half hour wait), and returned with a lease price even lower. I went into Burns Honda prepared. I understood the real manufacturer invoice prices used in the lease. I understood the exact money factors and residual value of the vehicle. I was aware that the deal I wanted was a tough sell for any dealership and there would be almost no profit off the deal. I was prepared for Keith Bachman to look at me as if I was crazy however, he didn't. With a handshake a deal was struck. My wife wanted a white exterior and beige interior. Burns did not have the vehicle on their lot and had to make a dealer trade. It took two days for our new Honda Odyssey to arrive and finalize the deal. Even with a dealer trade, Burns Honda honored the deal and our family drove away with an new 2011 Honda Odyssey EX-L. This was the most pleasant car buying experience I have ever encountered. Burns Honda is a very clean dealership with friendly, professional staff members that do not hassel you. Their pricing is very aggressive. I did not have to negotiate and go through the haggle. I simply gave them the price I wanted and they beat it, period! On delivery of our new vehicle Keith Bachman brought my wife and I into the service deck where are car was waiting for us. He spent a half hour showing us how to work every option and accessory. Keith even synched our phones and set up the displays for us. We left Burns Honda completely satisfied! Be sure to ask for Keith Bachman in sales. More
by casey412
Employees Worked With
Keith Bachman
March 14, 2011
It was a very pleasant experience dealing with Keith. He was personable, courteous and informative. He took the time to go over all details with us and never tried to be pushy. In addition, John (the Sale was personable, courteous and informative. He took the time to go over all details with us and never tried to be pushy. In addition, John (the Sales Manager) was friendly, helpful and considerate to us. We would highly recommend them to our friends. More
by Jerry Reich
Employees Worked With
Keith Bachman and John Schwartz
March 14, 2011
My husband and I were extremely satisfied and appreciative at the treatment we recieved by Tony and Mike. They could not have been more helpful. We would feel comfortable sending anyone interes appreciative at the treatment we recieved by Tony and Mike. They could not have been more helpful. We would feel comfortable sending anyone interested in purchasing or leasing a car to Burns Honda. We were with the same Nissan dealer for 15 years and will never go back. We will be dealing with Burns Honda from now on. More
by jvinick
Employees Worked With
Tony Stone & Mike Covello, Mike Covello
March 13, 2011
This was my first time going to a dealership to buy a car, and it was a very pleasant experience. I have heard many horror stories, but this was far from that. Rich was so honest with me, and never made car, and it was a very pleasant experience. I have heard many horror stories, but this was far from that. Rich was so honest with me, and never made me feel coerced into anything that I did not want. I went in specifically for a fit sport 2011, and left with one-- incredibly smooth process. Not only was Rich incredibly helpful, but he never gave off the usual pushy sales mentality. I am in sales, so when I see people utilize their skills without being overbearing-- it's refreshing! Although I didn't directly deal with other employees, they all seemed very friendly. Anyway, it was a great experience and I would definitely not hesitate to do business with them again! Jordan More
by jordanelizabeth
Employees Worked With
Rich Erb, Rick Erb
March 10, 2011
I have purchased two cars from Burns Honda in Marlton and they are the best car dealer I have ever encountered. From sales to service, you can't beat them. Everyone is always cheerful and courteous. And the they are the best car dealer I have ever encountered. From sales to service, you can't beat them. Everyone is always cheerful and courteous. And the service department makes me feel glad to be there. They take very good care of my car. I am always confident in the quality of parts and workmanship. And the waiting area is the best around. They have big screen TV, computers, quiet area for reading, coffee, donuts, popcorn, friendly people to talk to. The time passes so fast that sometimes I don't want to leave yet. I highly recommend Burns Honda. You won't be sorry. More
by phillips856
Employees Worked With
Calvin Thompson, Bruce Vaughan, Chris Piccinini (sales), Chris Piccinini, Bruce Vaughan
