
Burns Honda
Marlton, NJ
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A wonderful experience, from the woman at the welcome desk to the guy at the parts window and everyone in between. Special kudos to Chris Kull who personally guided me through the process every step of t desk to the guy at the parts window and everyone in between. Special kudos to Chris Kull who personally guided me through the process every step of the way. Even the price negotiations with John Schwartz were fair and friendly. Nicole McNamee turned out to be much more than just the "paperwork" person. I actually changed my mind about financing after consulting with her. This is the fourth Honda I've purchased, the first three from another dealer. That dealer was very, very good... but not excellent. Burns Honda is excellent! More
I recently leased a vehicle at Burns Honda in Marlton, New Jersey. After spending a few months reviewing car reports my wife and I decided that leasing a Honda Odyssey EX-L was our best option. We spent a New Jersey. After spending a few months reviewing car reports my wife and I decided that leasing a Honda Odyssey EX-L was our best option. We spent a few weeks kicking tires at many dealership in Pennsylvania and Southern New Jersey, gathering as much informatin possible to negotiate a deal. Many dealers called our home offering the lastest lease prices for Honda and explaining their quality services. Armed to negotiate through the hassles of car salesmen, I traveled to Burns Honda in Marlton, NJ. Walking into the showroom I was greeted by friendly professionals. Able to freely walk around the showroom hassle free I checked out the Odyssey on display. The dealership was very clean and the staff was very neat and friendly. I was greeted by Keith Bachman, a salesman at Burns, who was very knowledgable in all the options and accessories of the Odyssey. I explained to him that I was here to lease a 2011 Honda Odyssey EX-L and wanted to take delivery within the week. I told Mr. Bachman that I had received a lease offer that was very aggressive and probably one that was not going to be matched. Kaith Bachman politely said, "I'll beat it". He excused himself for a few moments to talk with his manager (not the usual half hour wait), and returned with a lease price even lower. I went into Burns Honda prepared. I understood the real manufacturer invoice prices used in the lease. I understood the exact money factors and residual value of the vehicle. I was aware that the deal I wanted was a tough sell for any dealership and there would be almost no profit off the deal. I was prepared for Keith Bachman to look at me as if I was crazy however, he didn't. With a handshake a deal was struck. My wife wanted a white exterior and beige interior. Burns did not have the vehicle on their lot and had to make a dealer trade. It took two days for our new Honda Odyssey to arrive and finalize the deal. Even with a dealer trade, Burns Honda honored the deal and our family drove away with an new 2011 Honda Odyssey EX-L. This was the most pleasant car buying experience I have ever encountered. Burns Honda is a very clean dealership with friendly, professional staff members that do not hassel you. Their pricing is very aggressive. I did not have to negotiate and go through the haggle. I simply gave them the price I wanted and they beat it, period! On delivery of our new vehicle Keith Bachman brought my wife and I into the service deck where are car was waiting for us. He spent a half hour showing us how to work every option and accessory. Keith even synched our phones and set up the displays for us. We left Burns Honda completely satisfied! Be sure to ask for Keith Bachman in sales. More
It was a very pleasant experience dealing with Keith. He was personable, courteous and informative. He took the time to go over all details with us and never tried to be pushy. In addition, John (the Sale was personable, courteous and informative. He took the time to go over all details with us and never tried to be pushy. In addition, John (the Sales Manager) was friendly, helpful and considerate to us. We would highly recommend them to our friends. More
My husband and I were extremely satisfied and appreciative at the treatment we recieved by Tony and Mike. They could not have been more helpful. We would feel comfortable sending anyone interes appreciative at the treatment we recieved by Tony and Mike. They could not have been more helpful. We would feel comfortable sending anyone interested in purchasing or leasing a car to Burns Honda. We were with the same Nissan dealer for 15 years and will never go back. We will be dealing with Burns Honda from now on. More
This was my first time going to a dealership to buy a car, and it was a very pleasant experience. I have heard many horror stories, but this was far from that. Rich was so honest with me, and never made car, and it was a very pleasant experience. I have heard many horror stories, but this was far from that. Rich was so honest with me, and never made me feel coerced into anything that I did not want. I went in specifically for a fit sport 2011, and left with one-- incredibly smooth process. Not only was Rich incredibly helpful, but he never gave off the usual pushy sales mentality. I am in sales, so when I see people utilize their skills without being overbearing-- it's refreshing! Although I didn't directly deal with other employees, they all seemed very friendly. Anyway, it was a great experience and I would definitely not hesitate to do business with them again! Jordan More
I have purchased two cars from Burns Honda in Marlton and they are the best car dealer I have ever encountered. From sales to service, you can't beat them. Everyone is always cheerful and courteous. And the they are the best car dealer I have ever encountered. From sales to service, you can't beat them. Everyone is always cheerful and courteous. And the service department makes me feel glad to be there. They take very good care of my car. I am always confident in the quality of parts and workmanship. And the waiting area is the best around. They have big screen TV, computers, quiet area for reading, coffee, donuts, popcorn, friendly people to talk to. The time passes so fast that sometimes I don't want to leave yet. I highly recommend Burns Honda. You won't be sorry. More
This is the second car we have secured from Burns Honda and to date both experiences with this dealer have been superb. I will be dealing with them for my future automotive needs as well as recommending t and to date both experiences with this dealer have been superb. I will be dealing with them for my future automotive needs as well as recommending them to my family and friends. Michael J Callahan 3/6/2011 More
I was greeted promptly and in a very friendly manner. I have been to Burns before and leased a number of cars, so I am used to their always great service. This was the first time that I have purchased a n have been to Burns before and leased a number of cars, so I am used to their always great service. This was the first time that I have purchased a new car in a number of years, and I expected to go home feeling disappointed that I was unable to afford a new car. However, Ed Altman made it work, and I am a very happy man. I would recommend Burns to anyone. More
Burns Honda in Marlton couldn't be more professional, friendly and helpful. This was my first car purchase so they took the time to explain the purchasing process and help me make a choice that was with friendly and helpful. This was my first car purchase so they took the time to explain the purchasing process and help me make a choice that was within my price range! I'm extremely satisfied with my choice! I was considering other manufacturers at the time but once I test drove and discussed finance options with them I was sold on the Honda Fit. More
I had a very good experience to buy a Honda Accord here. As soon as I walked in and met Marc, I knew I would have had a good chance to make a deal here. Since I had done may home work before I went, I knew As soon as I walked in and met Marc, I knew I would have had a good chance to make a deal here. Since I had done may home work before I went, I knew exactly what I wanted and what price to pay. Marc was very friendly and easy to work with. More importantly this dealer had a good inventory of honda vehicles so it was easy for me to find the right color and options. Burns Honda seemed to have a good team who made the pruchasing process eas, smooth and efficient. Finally they did offer the best price that I could get in this region, which was awesome. More