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Burns Honda

Marlton, NJ

4.8
1,987 Reviews

325 N. Route 73

Marlton, NJ

08053

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Showing 1,987 reviews

December 27, 2011

I got very lucky in getting Joey Nahama as my sales consultant. I went on a very busy day and had to wait for a sales consultant to free up, and that is where I met Joey. I am not a young man and have More

by dentsales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Nahama, Joseph Nahama
December 22, 2011

First off, I want to say I am very pleased with my new 2012 Honda Civic. The overall quality of the car is outstanding. Even though I have only had the car for a few weeks I know I probably won't have any More

by J.A. Elliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gomeringer, Bill Gomeringer
December 21, 2011

Michael DiBiase was extremely helpful in the purchase of my new vehicle. His customer service was outstanding. I would reccommend him to anyone looking for a new car! More

by flyers307
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
MICHAEL DIBIASO, Brian (Manager), Michael Dibiaso
December 18, 2011

My experience with purchasing the new 2012 Honda Pilot was very easy. Mike D was very professional and so was his manager Brian K. They both were very kind and helpful in the whole process. So was Nicol More

by golfgp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D, Michael Dibiaso, Nicole McNamee
Dec 20, 2011 -

Burns Honda responded

Thank you for choosing Burns Honda. We are pleased that you chose to be a proud Honda owner and look forward to seeing you in the future.

December 14, 2011

Mark was wonderful to deal with! Explained everything, made it very easy to understand! Did not relize buying a car could be that easy!!! Would send my friend and family to him, without hesitation!! More

by Dorasmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Foley , Mark Foley
Dec 20, 2011 -

Burns Honda responded

We are so pleased you came to Burns Honda to purchase your new vehicle. We know you will have many great years of service with your car, enjoy your holiday season!

December 10, 2011

This was my first experience buying a new car and as a recent college graduate who has school loans to pay I was very uneasy with the whole situation. Ed and Nicole were very friendly during my visits an More

by Beard.Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Altman, Nicole McNamee, Ed Altman, Nicole McNamee
Dec 20, 2011 -

Burns Honda responded

We have a great team her at Burns are thankful that Ed and Nicole gave you the experience you deserve!

December 05, 2011

i quote for 24 hours price, since i don't have time to argue with price. i told them once is is not far away from my expectation, i will go to take the car. finally they provide me an some unknown price, More

by jerryhsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gersha
Dec 05, 2011 -

Burns Honda responded

Hi, thank you for taking the time to submit a review. I am a little confused by your comment here though. Our service was fast and effecient and our pricing is below what True market value is on this car. I ask you to review this link below. http://www.edmunds.com/honda/accord/2012/options.html?sub=sedan&trim=lx&style=101403690 I belive our pricing is much lower than this. Please advise what we did wrong? Brian Krykewycz New car sales manager

Dec 05, 2011 -

jerryhsu responded

i told you guys, if you guys want to play price game too much, i will simply walk away.

Dec 05, 2011 -

Burns Honda responded

I believe we did everything you asked us to. I am a big supporter of online reviews. Good and bad. If we do something good I am happy to hear about it and if we do something wrong I am glad to see that as well. This allows me to correct a wrong. This situation does not appear to be wrongful situation. We price our cars as we see fit and accordingly with the market. After reviewing the price my salesman sent you it appears the price is right in line with every other dealer. Even lower than many online resources customers use to gain pricing knowledge. Id ask you to reconsider your negative review of our dealership based on the fact that we provided you with everything you had asked. If we do something wrong and didnt respond to your request then I could understand. Please advise. Brian

Dec 05, 2011 -

jerryhsu responded

since the price you guys sent to me is not OTD price, I misunderstand that price. In any case, I updated my review. And Good luck for your business.

Dec 05, 2011 -

jerryhsu responded

since the price you guys sent to me is not OTD price, I misunderstand that price. In any case, I updated my review. And Good luck for your business.

Dec 05, 2011 -

Burns Honda responded

Thank you for the consideration. Next time you need a price quote email myselft directly. You can deal direct with management. Bkrykewycz@burnshonda.com Brian Krykewycz New Car sales manager

Dec 20, 2011 -

Burns Honda responded

Thank you for your business. We hope you will choose Burns for all your future automotive needs.

December 01, 2011

Joey Nahama was terrific. I bought two cars from him in six weeks. He found me really nice cars with all of the bells and whistles that I was looking for at good prices. He was helpful, understanding and More

by andrearobinson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Nahama, Joseph Nahama
Dec 20, 2011 -

Burns Honda responded

Repeat business is the best compliment we can receive. Thank you for choosing us and welcome to the Burns Honda family!

November 19, 2011

This is the 7th Honda we have bought from this dealership. The latest (a week ago was) a 2012 Pilot EX-L Nav. As always, the experience was superb! I went to the dealership on a Monday afternoo More

by LanceHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Piccinini and Nicole McNamee, Nicole McNamee
November 12, 2011

Andrew and Don were very friendly and helpful during and after my used car purchase. I did not feel pressured at all to buy. They both worked hard to make me comfortable with our deal. I would return to thi More

by Bob M. Jr.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Miklas, Don Reed
Nov 15, 2011 -

Burns Honda responded

Thank you so much for choosing Burns Honda.

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