Burns Honda
Marlton, NJ
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This was my first experience buying a new car and as a recent college graduate who has school loans to pay I was very uneasy with the whole situation. Ed and Nicole were very friendly during my visits an recent college graduate who has school loans to pay I was very uneasy with the whole situation. Ed and Nicole were very friendly during my visits and looked to help me find the best deal. Everything was explained and made simple so I understood what I was looking at. Anyone who goes here can be guaranteed great service, and a friendly and non pressured environment. More
i quote for 24 hours price, since i don't have time to argue with price. i told them once is is not far away from my expectation, i will go to take the car. finally they provide me an some unknown price, argue with price. i told them once is is not far away from my expectation, i will go to take the car. finally they provide me an some unknown price, not the OTD price i asked, which force me to make a mistake to think their price is aggressive. Their agent work with me after they saw this rating. And I get the truth, so update this rating now. Overall, they are still trustable, and I might have business with them in the future. More
Joey Nahama was terrific. I bought two cars from him in six weeks. He found me really nice cars with all of the bells and whistles that I was looking for at good prices. He was helpful, understanding and six weeks. He found me really nice cars with all of the bells and whistles that I was looking for at good prices. He was helpful, understanding and professional. More
This is the 7th Honda we have bought from this dealership. The latest (a week ago was) a 2012 Pilot EX-L Nav. As always, the experience was superb! I went to the dealership on a Monday afternoo dealership. The latest (a week ago was) a 2012 Pilot EX-L Nav. As always, the experience was superb! I went to the dealership on a Monday afternoon and re-connected with the salesman, Chris, who sold us our 2008 Accord. I pretty much had a good idea of the Pilot I wanted (including options and accessories) so it was a matter of test driving the vehicle and discussing model details. They didn't have either of the two colors on the lot that I was looking for, so I left with a promise to locate the Pilot I wanted by the end of the week. Within several days they had found a vehicle for me and it was at the dealership by that Friday. I arranged to complete the purchase on Saturday morning and within 45 minutes after arriving, I was done and heading home with the new car (Nicole, who handled the paperwork, had everything lined up so all I pretty much had to do was just read and sign the forms.) So, overall, I spent perhaps a total of about two hours at Burns before closing the deal and drove away very satisfied. The Burns team is top notch, the dealership is very friendly and well organized, and the service department is one of the best (we take all our vehicles to Burns for routine maintenance.) I highly recommend Burns and will continue to do business with them. More
Andrew and Don were very friendly and helpful during and after my used car purchase. I did not feel pressured at all to buy. They both worked hard to make me comfortable with our deal. I would return to thi after my used car purchase. I did not feel pressured at all to buy. They both worked hard to make me comfortable with our deal. I would return to this dealership when I need another vehicle. More
I had purchased 5 cars from Burns Honda in the past. I have had issues in the past with an attempt of inducing me into purchasing credit insurance and extended warranty, but they were the only Honda deale have had issues in the past with an attempt of inducing me into purchasing credit insurance and extended warranty, but they were the only Honda dealership in the area, so I kept going back. No issues until this last time. My 2006 Civic had $1,000 worth of work needed and was at a shop 5 miles away. Used car manager thought he was going to take advantage of me by offering me $2,000 for a car that has a KBB trade in value of $6,000 (fair condition), and refused to take 5 minutes and go look at the car. This dealership has constantly treated customers like uneducated schmucks. Everyone is entitled to make a profit, but to take advantage of a situation as they did is called price gouging. It is a shame that they can legally do this. KKB puts a number on the car so that the dealership can already make a healthy profit (the car has a street value of $9,000). This dealership is a disgrace and should lose their Honda Franchise. More
I recently purchased a new accord and Burns Honda and can't say enough good things about the experience. Chris Kull was our salesman and he was the best...very friendly and informative. He made the who can't say enough good things about the experience. Chris Kull was our salesman and he was the best...very friendly and informative. He made the whole process a great one. We also dealt with Tony Stone many times over the phone and once in person. He ensured our business and was a true professional. Thank you Burns Honda! More
Both Ed and Steven were very friendly and willing to take the time to make sure everything was explained in detail. They took the extra steps to make contact with my insurance company and all insentives avai the time to make sure everything was explained in detail. They took the extra steps to make contact with my insurance company and all insentives available for the purchase of my new Accord. From the greeting when entering the dealership to handing me the keys and looking over the entire car to make sure there were no marks before I drove it out the door,it was a truly a wonderful experience. Also the full tank of fuel didn't make me made. More
Both Don Reed and San Ryan were excellent. Very professional operation who treat customers with respect. Couldn't do enough for their customers to make buying a vehicle a pleasant experience....Wo professional operation who treat customers with respect. Couldn't do enough for their customers to make buying a vehicle a pleasant experience....Would highly recommend Burns Honda More
This is our 2nd Honda from Burns Honda and just like our first purchase we were pleased with the professionalism of the staff and the dealership. We traded in a 2005 Accord for a 2011 CR-V SE, the dealersh first purchase we were pleased with the professionalism of the staff and the dealership. We traded in a 2005 Accord for a 2011 CR-V SE, the dealership has a great selection of cars. Prior to setting up an appointment I set Ed several e-mails asking questions and setting up the appointment. He always got back to me quickly with the information I needed. We love Hondas and I suspect we'll go back to Burns for our next purchase. More