Burns Honda

Been there many times but never bought a car...until now. Mike was great and very informative. I had a price in mind before I got there and they were right where I wanted to be on the exact car that I wanted Mike was great and very informative. I had a price in mind before I got there and they were right where I wanted to be on the exact car that I wanted. I bought the car within the hour and picked it up the next day. More

We left the dealership today with a 2012 Honda Pilot. This was a very positive experience from our first meeting with Joey through phone calls with Doug and meeting with Brian. Joey was very enthusiasti This was a very positive experience from our first meeting with Joey through phone calls with Doug and meeting with Brian. Joey was very enthusiastic about his job and the cars that he was selling. I was ready to buy the Pilot before even stepping foot in it. He was extremely knowledgeable and went above and beyond to be sure that I knew how to use every button in the car before pulling out of the lot. Doug was very helpful in making the car affordable for us and Brian was informative about the extended warranty and an overall friendly guy. I would surely recommend this dealership to anyone and everyone. You have a great team there! My only complaint is that as I left the dealership tonight, I noticed that my brand new car was pulling hard to the left. It only has 7 miles on it and is concerning for the long run. After speaking with Joey regarding the issue, I plan on bringing the car back to be looked at tomorrow! Hopefully all will be resolved then. More

Mark Foley is an excellent communicator. He explained everything in detail. Especially after we purchased our CR-V. He spent a long time explaining every detail of the vehicle. When we went on our way, everything in detail. Especially after we purchased our CR-V. He spent a long time explaining every detail of the vehicle. When we went on our way, we knew the vehicle like we had owned it for a long time. He did not rush us during the negotationing process or at any time. If any of our friends are interested in a Honda product, we will send them to Mark. More

I can not recommend Burns enough.The experience was superior from begining until the end.Eduard Hanekom is the consummate professional.He is thorough,detailed oriented and a pleasure to deal with.Every superior from begining until the end.Eduard Hanekom is the consummate professional.He is thorough,detailed oriented and a pleasure to deal with.Everyone that I encountered was courteous and friendly.I look forward to doing business with Burns Honda for many year's to come.Thank you Eduard and to the entire staff of Burns. More

This is my 2nd Honda both from Burns. My first was a 2010 Accord which was a lease and now a 2012 Civic Si sedan which I bought. The purchasing experience was quick and painless and they really work with you Accord which was a lease and now a 2012 Civic Si sedan which I bought. The purchasing experience was quick and painless and they really work with your needs. I have to give a shout out to my Sales Professional, Mitch Shapiro and Sales Manager, Brian Krykewycz who were more than helpful. It was a busy night at the dealership and they did everything they could for a smooth buying process. I encourage anyone looking for a Honda in the tri-state area to vist Burns Honda and see Mitch. They really stick by there moto; Home of the nice guys. More

This the the 4th Honda we have puchased from Burns. Ed Altman sold us all 4. We keep coming back because the service is exceptional and we love dealing with Ed. He understands the products line, he is ver Altman sold us all 4. We keep coming back because the service is exceptional and we love dealing with Ed. He understands the products line, he is very personable and he's a great salesperson. Dave & Josie More

I had a great experience at Burns Honda. We were unsure what type of car to purchase and Mike was very patient and informative over email and in-person at the dealership. He was very helpful in explaining what type of car to purchase and Mike was very patient and informative over email and in-person at the dealership. He was very helpful in explaining all of options available and what type of car would work best for our family. Before I left the dealership in my new car, he hooked up my Iphone to the bluetooth and made sure I understood all of the new functions of the car. Brian handled all of the financial aspects of the transaction and he was great as well. He was very patient and understanding when my two small children would interrupt the discussion. I would definitely buy another car at Burns Honda! More

I have great experience visit Burns Honda my trip was worth it the reason the deal was made it because no nonsense tactic by salesman at the dealer. Michael Dibiaso is excellence in term of explaining th worth it the reason the deal was made it because no nonsense tactic by salesman at the dealer. Michael Dibiaso is excellence in term of explaining the deal he make it easy to understand and no nonsense talk strait forward. I would recommend this Dealer to any one I have been bought the car and paid off 4 car with difference dealers Burns Honda by far the best experience I have. More

This is my second car purchase from Burns Honda. I had a really good experience the first time and the second time was even better. Mitch was very prompt in replying via the internet. He was very friendly really good experience the first time and the second time was even better. Mitch was very prompt in replying via the internet. He was very friendly wihtout being pushy. He gave me a great price and delivered the car I wanted within a day. He made sure I understood the car and how all the features operated before I left the dealership. The customer service was excellent. I was made to feel very comfortable if I needed to call for any reason after the purchase was made. I had two kids with me at the dealership for three hours and they were so pre-occupied with the popcorn machine and computers you hardly knew they were there, which made the transaction so much easier. When it's time for a new car again, I'm definitely coming back. More

Prior to going to Burns, my daughter had her heart set on the Nissan Versa for years!! However the salespeople at the Nissan Dealership were so impolite, rude, didn't know their product well when we asked q the Nissan Versa for years!! However the salespeople at the Nissan Dealership were so impolite, rude, didn't know their product well when we asked questions, and then left us sitting in the middle of the showroom for over 15 minutes! We were so aggrevated that we left. We ket going down our list of dealerships and used car lots and cars she wanted to test drive. Next was Burns Honda. Meg and I were introduced to Mr. Ed Altman. Meg test drove the Honda Fit and loved it! Ed showed us all the cool features ~ we were sold. Ed Altman was so patient while I was searching for just the right vehicle for my daughter (color, price, etc.) who was in college during the process. She needed a used car for the summer to get to and from work as well as when she went back to Messiah College to do her off campus study. She test drove many vehicles during Spring Break and had the best experience with Ed Altman at Burns Honda and the Honda Fit. Ed kept telling me to wait for the time to draw near (one week prior for a used vehicle since inventory changes so frequently) and he would make sure she would be happy. Month by month, I would check the used inventory to see what was available, chat with the person that POPPED UP TO CHAT and so on. They kept telling me to check in with Ed. Ed kept reassuring me when late April/early May rolled around, he would look fast and furiously for Meaghan's car. He was right!!! He put her into a light blue Honda Fit and she loves it because there aren't that many of that shade on the road... she likes to be unique!! Thank you Ed for your patience with me over the past several months (this was new and very exciting for me). 1 down 3 to go!!! I promise I'll pace things better next time around :) Thank you for your kindness, professionalism, patience and diligence. Jane Tansey More