Burns Honda | Page 169

Hands down, The WORST dealer experience I have ever had! Thanks to HARRY FISHER for wasting our time. After having a deal worked out on the phone, we put down a deposit and made an appointment to come in. D Thanks to HARRY FISHER for wasting our time. After having a deal worked out on the phone, we put down a deposit and made an appointment to come in. Drove an hour and a half only to find that the deal he made with us was "Miles away" and impossible. NOT TO MENTION he never even SHOWED UP! As stated thanks for the waste of time... More

This is the 2nd car I have purchased from Mike. I have no reservations in recommending him to others. He was very responsive to our needs and did everything possible to meet our needs. I also appreciated no reservations in recommending him to others. He was very responsive to our needs and did everything possible to meet our needs. I also appreciated his patience with us. Consequently, I plan to consider him for future transactions. He is a great representative for a company that has earned my business because of the service they provide. P.S. The used car sales manager was equally friendly and helpfu. I enjoyed meeting him also. More

I received a great deal from another Honda location, a deal I didn't think would be matched. However, when I contacted Mitch, he communicated with me quickly, and was able to match the price of the other deal I didn't think would be matched. However, when I contacted Mitch, he communicated with me quickly, and was able to match the price of the other dealer and was able to include some additional upgrades. The deal was quick, smooth, and went without a hitch. Burns Honda is a great location to buy with a very family/kid friendly atmosphere. I have 3 small children (all less than 3 at the time) and we were able to accommodate them in a play area while my wife and I sat with Mitch to go over the paperwork. I could not have asked for a better experience, and I thank Mitch for making it a great one. More

The professionalism exhibited by honda employees was exceptional. I did not feel pressured to buy a car. I was impressed by Adam, he was not pushy, he was detailed, personable and he delivered. I got wh exceptional. I did not feel pressured to buy a car. I was impressed by Adam, he was not pushy, he was detailed, personable and he delivered. I got what I wanted. Even after purchasing the car he has kept me abreast of any changes, who to contact incase he is not available. Am looking forward to doing business with Burns Honda in the future. My overall experience with burns honda was wonderful. More

I would like to say Thank you to Mike, Nicole, and the I would like to say Thank you to Mike, Nicole, and the Burns Honda team for making our first new car purchase comfortable and easy. I asked many qu I would like to say Thank you to Mike, Nicole, and the Burns Honda team for making our first new car purchase comfortable and easy. I asked many questions covering details on the car, the loan and additional warranty coverage. Both Mike and Nicole answered all of them with patience, courtesy, and knowledge. They were prompt in getting answers to my questions from other sources, when they did not know the answer themselves. Mike was very persistent on continuing to contact me at home prior to my visit to the showroom, and as you can see it paid off. I have been shopping for a new car for a few months now and have contacted dealerships at Ford, Toyota, and Honda. Mike was the only one to stay in touch and continually follow-up with me on my interest for a car. Now the result is clear. I am very ignorant to the new car purchase process, but my wife and I went through the process quickly and comfortably. Nicole added a very nice personal human touch to my wife and I during the paperwork process. We felt pretty special, and there is no doubt Nicole is a warm, caring, and sincere person. She knows her job very well. I definitely am recommending people we know to buy their cars from Burns Honda. On behalf, of my wife and myself we thank you again, and we will be back. God Bless and take care. Mitchell L. Zigmund More

Ed Altman helped us to buy our new 2012 Pilot. Ed negotiated with us, was very knowledgeable, and easy to work with. We are very pleased with our overall experience at Burns. negotiated with us, was very knowledgeable, and easy to work with. We are very pleased with our overall experience at Burns. More

I was in the market for a new Honda Pilot and inquired online for Burn's Internet Specials. As soon as I filled out my request form, Mike emailed me with exact information, price, inventory etc. I was online for Burn's Internet Specials. As soon as I filled out my request form, Mike emailed me with exact information, price, inventory etc. I was very pleased at the great price because i did my research on Edmonds and i found the whole process very efficient and friendly. I would reccommend Mike to my friends. More