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Burns Honda

Marlton, NJ

4.9
1,950 Reviews

325 N. Route 73

Marlton, NJ

08053

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Showing 1,950 reviews

November 15, 2012

I strongly recommend Burns Honda to any one looking for a new or used automobile. I bought my first Honda from Burns in Feb. 2011 - a new 2011 CRV. After working with them in service for the first year, as w More

by bfurlano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Harms, Steve Jensen, Michael Dibiaso
Dec 18, 2012 -

Burns Honda responded

What a great recommendation, thank you so much! We are happy to hear you continued to trust in Burns Honda. We hope your Honda Pilot and Honda CR-V are treating you very well. We are always here to help, so when you're ready for your third Honda purchase, you know where to find us.

November 11, 2012

This was my first experience with buying my own car and I couldn't have asked for a better dealership or a better sales representative. Our rep, Joey, was amazing in helping us out in every way and explainin More

by MeghanDoolittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Nahama
Dec 18, 2012 -

Burns Honda responded

Thank you for your feedback, Meghan! We are so glad you came to Burns Honda for your first car buying experience. Customer satisfaction is something we pride ourselves on. Please come back and visit us if you need anything or have any questions!

November 06, 2012

Mark Foley and Nicole McNamee made my car buying experience the best I have ever had.I was only thinking about buying a new car for my wife. I went on a site to see how much my trade in was worth an More

by BIll Burton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Foley, Nicole McNamee
Dec 18, 2012 -

Burns Honda responded

What a great experience you shared, Bill! It sounds like you really got the help you needed from the people you were in contact with at Burns Honda. We are so glad everything worked out for you. We can't wait to see you whenever you are in the market for a car again!

October 28, 2012

Our experience of buying the car was very nice. Our salesman Eduard was very friendly and detail oriented. He explained all functions of every button in the car, he did not leave anything out. He answ More

by voytek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole McNamee
Dec 18, 2012 -

Burns Honda responded

Thank you for your feedback! We strive to keep our customers satisfied. We hope you will visit us again soon!

October 27, 2012

Very acommadating and patient explained everything and got the set up with ease very knowledgeable Very prompt and reliable took me on tour of facility More

by amethysp
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gersha mapp, Gersha Mapp
Dec 18, 2012 -

Burns Honda responded

We are grateful for your feedback! We could not ask for a better description. Please come see us if you need anything else at all!

October 27, 2012

My husband and I walked into Burns Honda to learn more about the CR-V. We weren't really planning on buying a car that day. Eduard walked up to us after a moment and asked what brought us in. He proceeded More

by MarriedLadyTara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 18, 2012 -

Burns Honda responded

We are so glad to hear about your positive experience with us! Customer satisfaction is always a high priority of ours, and we hope that all of our customers feel the same way that you do. We hope you and your husband are thoroughly enjoying your Honda. Hope to see you both soon!

October 25, 2012

I have leased my cars for the last 20+ years and this most recent dealing with Burns has to be the best yet. My salesman, Mike, was very easy to deal with. I felt no pressure to make a deal. Our discu More

by rkurt44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dibiaso
Dec 18, 2012 -

Burns Honda responded

This is exactly what we like to hear! We can always use a great promoter for our dealership. We are glad you were able to lease from us, and we will be on the look-out for you in a few years!

October 16, 2012

I had some credit issues, and Burns Honda was able to finance my 2012 Honda Accord,at a fairly decent rate. I felt that both Joey and the finance representative were both professional and very courte More

by moppienuni123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Nahama
Dec 18, 2012 -

Burns Honda responded

We cannot thank you enough for this wonderful review! We feel we cannot be beat, and we are so glad that you agree. Thank you for your business and we hope to see you again when you're in the market for another Honda!

October 02, 2012

This is the place to go for excellent sales and service. We always feel respected when working with these folks. No wonder sales remain brisk here, even in tough economic times. More

by mamarkey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Altman
Oct 18, 2012 -

Burns Honda responded

damianrohr wrote on 10/8/2012 4:34:16 PM: In follow up to my posting, Doug B. the General Manager reached out to hear what had transpired. Doug is a polished professional and obviously earned his way to the top at Burns. I learned to respect him a great deal. As we traded many conversations in the days that followed my initial write up, he focused efforts to persuade my wife and I to work out new terms and gain our business. In the end, even though his offer was rock solid, my wife and I were unable to eradicate the memories of the horrible experience we had days before and terms were not able to be reached. It is honestly a shame it took such a bad experience in order to begin conversations with Doug. If we had happened to connect earlier, I have a feeling my wife would certainly already be driving one of his cars. --------------------------------------------------------------------------------

September 30, 2012

Typical highway car dealership - says what’s necessary via phone/email to get you in the door but the numbers are not there when you show up. I gave them 3 shots at closing the deal in person, with title More

by damianrohr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Altman
Oct 18, 2012 -

Burns Honda responded

Burns Honda would like to apologize for not handling Mr. Rohrbacher and his family properly when he came into our showroom. Saturday's are generally our busy day of the week and appointments are always recommended. Unfortunately Ed Altman was not available for this customer due to the fact that he was with another customer at that time. We did not handle the transition from one sales person to another sales person properly. That being said we did reengage Mr. Rohrbacher after he had left and gave him very competitive price points for the new Odyssey as well as for his trade in. These price points were well below market prices and we offered 2 years of scheduled maintenance as well. Unfortunately we were unable to come to an aggreement on this transaction. We value all of our customers and would hope we may be able to earn Mr. Rohrbacher's business in the future. -------------------------------------------------------------------------------- (

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