Burns Honda
Marlton, NJ
Filter Reviews by Keyword
By Type
Showing 1,937 reviews
Our experience of buying the car was very nice. Our salesman Eduard was very friendly and detail oriented. He explained all functions of every button in the car, he did not leave anything out. He answ salesman Eduard was very friendly and detail oriented. He explained all functions of every button in the car, he did not leave anything out. He answered all our questions. The transaction with Nicole was a pleasant experience too. All people we had contact with in the dealership were very nice. More
Very acommadating and patient explained everything and got the set up with ease very knowledgeable Very prompt and reliable took me on tour of facility got the set up with ease very knowledgeable Very prompt and reliable took me on tour of facility More
My husband and I walked into Burns Honda to learn more about the CR-V. We weren't really planning on buying a car that day. Eduard walked up to us after a moment and asked what brought us in. He proceeded about the CR-V. We weren't really planning on buying a car that day. Eduard walked up to us after a moment and asked what brought us in. He proceeded to go over the details of the car and its options. He was friendly, warm, personable, and most of all, knowledgable. He was able to answer all of our questions about the car. Buying a car can be stressful, and there's often a lot of pressure involved. Eduard made it easy. We felt no pressure at all. The two things about him that impressed me most were that he spoke to me (not just my husband, as many car salesman do), and he remembered all the things we said to him during our test drive. When we decided to buy the car (he was such a good salesman that we bought the car, even though that had not been our original intention), he remembered all the details about our current car that we were trading in, like the mileage, year, and color. When I had to return to the dealership the next day, I had to wait a few minutes to sign some papers. Eduard sat with me and chatted a bit. He was just so nice and so professional. I would not hesitate to recommend him to anyone looking to buy a Honda! More
I have leased my cars for the last 20+ years and this most recent dealing with Burns has to be the best yet. My salesman, Mike, was very easy to deal with. I felt no pressure to make a deal. Our discu most recent dealing with Burns has to be the best yet. My salesman, Mike, was very easy to deal with. I felt no pressure to make a deal. Our discussions were informative and very open, including the dealer's motivation behind the current program. As a business owner myself, I appreciate the openness which, in the end, had no bearing on my final decision to lease from Burns. This is my second lease from Burns so I'm familiar with the dealership and very satisfied with my treatment and the services I've had performed. As I told Mike, I'll see you again in a couple of years. I'll also be a great promoter of your dealership. More
I had some credit issues, and Burns Honda was able to finance my 2012 Honda Accord,at a fairly decent rate. I felt that both Joey and the finance representative were both professional and very courte finance my 2012 Honda Accord,at a fairly decent rate. I felt that both Joey and the finance representative were both professional and very courteous. I had purchased two hondas in the past, from Burns Honda.....I think this is the best dealership around including any in Monmouth and Ocean Counties. In my opinion, they cannot be beat. Incidentally, I went to another dealership in Cherry Hill, and was told I would have to "pay the bank thousands of dollars to take my loan".....At Burns Honda, they deal above board, nothing like that. I would recommend this dealership to anyone, friends and family alike. More
This is the place to go for excellent sales and service. We always feel respected when working with these folks. No wonder sales remain brisk here, even in tough economic times. We always feel respected when working with these folks. No wonder sales remain brisk here, even in tough economic times. More
Typical highway car dealership - says what’s necessary via phone/email to get you in the door but the numbers are not there when you show up. I gave them 3 shots at closing the deal in person, with title via phone/email to get you in the door but the numbers are not there when you show up. I gave them 3 shots at closing the deal in person, with title and all keys in hand for my trade. The aggressive price adjustments as discussed considering the arrivals of the 2013’s did not come to pass. I was advised I must find a 2012 in stock on the lot – which we did to receive the most aggressive pricing. After a month of trading emails and phone calls, Ed couldn’t even make himself available and I was shuffled off to another salesman who attempted to connect the dots but it is simply not my job to get him up to speed. The most laughable element of the entire experience was the “aggressive movement” being equal to $175. I had a better deal from one of their completing dealers a month previous before the 2013’s landed making this a full model year old. Really – this is what I wasted my time for guys? Next time be up front when you are conversing with customers and don’t make us take the time out of our days to get to your dealership to be treated as idiots. You will not find me at this dealership again or advising anyone else to consider them. More
Mike Dibiaso was very professinal, courteous and patient Mike Dibiaso was very professinal, courteous and patient in dealing with us. We were pleased with the offer he gave on internet which led us to go Mike Dibiaso was very professinal, courteous and patient in dealing with us. We were pleased with the offer he gave on internet which led us to go to Burns Honda to purchase the car. We did not have to hassle what we wanted to pay. Burns Honda has a very modern building and the atmosphere is very pleasant. Overall we had the best experience in purchasing the car. We left with new car very happy. More
Buying a car is not at the top of my list of things to do. Ed worked with my son so that when I arrived at the dealership everything was in A-1 condition. My new CRV is everything I wanted it to be. Ed do. Ed worked with my son so that when I arrived at the dealership everything was in A-1 condition. My new CRV is everything I wanted it to be. Ed thank you very much. Once home your explanation of everything was right on. I know there will be many hours of pleasure ahead. More
Everyone was very inviting, polite, and courteous. Quick turn around on work and everything was done with a smile.. I may purchase my next vehicle from here. turn around on work and everything was done with a smile.. I may purchase my next vehicle from here. More