Burns Honda

Mark Foley is an excellent communicator. He explained everything in detail. Especially after we purchased our CR-V. He spent a long time explaining every detail of the vehicle. When we went on our way, everything in detail. Especially after we purchased our CR-V. He spent a long time explaining every detail of the vehicle. When we went on our way, we knew the vehicle like we had owned it for a long time. He did not rush us during the negotationing process or at any time. If any of our friends are interested in a Honda product, we will send them to Mark. More

I can not recommend Burns enough.The experience was superior from begining until the end.Eduard Hanekom is the consummate professional.He is thorough,detailed oriented and a pleasure to deal with.Every superior from begining until the end.Eduard Hanekom is the consummate professional.He is thorough,detailed oriented and a pleasure to deal with.Everyone that I encountered was courteous and friendly.I look forward to doing business with Burns Honda for many year's to come.Thank you Eduard and to the entire staff of Burns. More

This is my 2nd Honda both from Burns. My first was a 2010 Accord which was a lease and now a 2012 Civic Si sedan which I bought. The purchasing experience was quick and painless and they really work with you Accord which was a lease and now a 2012 Civic Si sedan which I bought. The purchasing experience was quick and painless and they really work with your needs. I have to give a shout out to my Sales Professional, Mitch Shapiro and Sales Manager, Brian Krykewycz who were more than helpful. It was a busy night at the dealership and they did everything they could for a smooth buying process. I encourage anyone looking for a Honda in the tri-state area to vist Burns Honda and see Mitch. They really stick by there moto; Home of the nice guys. More

This the the 4th Honda we have puchased from Burns. Ed Altman sold us all 4. We keep coming back because the service is exceptional and we love dealing with Ed. He understands the products line, he is ver Altman sold us all 4. We keep coming back because the service is exceptional and we love dealing with Ed. He understands the products line, he is very personable and he's a great salesperson. Dave & Josie More

I had a great experience at Burns Honda. We were unsure what type of car to purchase and Mike was very patient and informative over email and in-person at the dealership. He was very helpful in explaining what type of car to purchase and Mike was very patient and informative over email and in-person at the dealership. He was very helpful in explaining all of options available and what type of car would work best for our family. Before I left the dealership in my new car, he hooked up my Iphone to the bluetooth and made sure I understood all of the new functions of the car. Brian handled all of the financial aspects of the transaction and he was great as well. He was very patient and understanding when my two small children would interrupt the discussion. I would definitely buy another car at Burns Honda! More

I have great experience visit Burns Honda my trip was worth it the reason the deal was made it because no nonsense tactic by salesman at the dealer. Michael Dibiaso is excellence in term of explaining th worth it the reason the deal was made it because no nonsense tactic by salesman at the dealer. Michael Dibiaso is excellence in term of explaining the deal he make it easy to understand and no nonsense talk strait forward. I would recommend this Dealer to any one I have been bought the car and paid off 4 car with difference dealers Burns Honda by far the best experience I have. More

This is my second car purchase from Burns Honda. I had a really good experience the first time and the second time was even better. Mitch was very prompt in replying via the internet. He was very friendly really good experience the first time and the second time was even better. Mitch was very prompt in replying via the internet. He was very friendly wihtout being pushy. He gave me a great price and delivered the car I wanted within a day. He made sure I understood the car and how all the features operated before I left the dealership. The customer service was excellent. I was made to feel very comfortable if I needed to call for any reason after the purchase was made. I had two kids with me at the dealership for three hours and they were so pre-occupied with the popcorn machine and computers you hardly knew they were there, which made the transaction so much easier. When it's time for a new car again, I'm definitely coming back. More

Prior to going to Burns, my daughter had her heart set on the Nissan Versa for years!! However the salespeople at the Nissan Dealership were so impolite, rude, didn't know their product well when we asked q the Nissan Versa for years!! However the salespeople at the Nissan Dealership were so impolite, rude, didn't know their product well when we asked questions, and then left us sitting in the middle of the showroom for over 15 minutes! We were so aggrevated that we left. We ket going down our list of dealerships and used car lots and cars she wanted to test drive. Next was Burns Honda. Meg and I were introduced to Mr. Ed Altman. Meg test drove the Honda Fit and loved it! Ed showed us all the cool features ~ we were sold. Ed Altman was so patient while I was searching for just the right vehicle for my daughter (color, price, etc.) who was in college during the process. She needed a used car for the summer to get to and from work as well as when she went back to Messiah College to do her off campus study. She test drove many vehicles during Spring Break and had the best experience with Ed Altman at Burns Honda and the Honda Fit. Ed kept telling me to wait for the time to draw near (one week prior for a used vehicle since inventory changes so frequently) and he would make sure she would be happy. Month by month, I would check the used inventory to see what was available, chat with the person that POPPED UP TO CHAT and so on. They kept telling me to check in with Ed. Ed kept reassuring me when late April/early May rolled around, he would look fast and furiously for Meaghan's car. He was right!!! He put her into a light blue Honda Fit and she loves it because there aren't that many of that shade on the road... she likes to be unique!! Thank you Ed for your patience with me over the past several months (this was new and very exciting for me). 1 down 3 to go!!! I promise I'll pace things better next time around :) Thank you for your kindness, professionalism, patience and diligence. Jane Tansey More

Overall, I had an excellent experience with the team at Burns Honda. Mitch Shapiro responded to my request via the internet immediately. I went into the showroom that same day as the initial email corres Burns Honda. Mitch Shapiro responded to my request via the internet immediately. I went into the showroom that same day as the initial email correspondent. Mitch was extremely helpful in taking me on a test drive on two vehicles so that I could experience the difference between the V6 and the 4 cyclinder. He showed me several features of the vehicle including the navi system. Mitch made sure that they found the vehicle specifications I was looking for and got it delived to Burns Honda within a couple of days. After I took receipt of my vehicle, he reach out to me to see how things were going and if I had any questions. It was evident to me that he cared about me as a consumer and wanted to make sure th9at I was happy with my purchase. All the other employees that I met during this process were very attentive and courteus. I am looking forward to my continued relationship with the Burns Honda family and I will definitely recommend Burns Honda to my family and friends. More

We were dealing with Michael Dibiaso for several months We were dealing with Michael Dibiaso for several months via the internet pursuing a CRV. After looking for a couple of months our taste changed in wh We were dealing with Michael Dibiaso for several months via the internet pursuing a CRV. After looking for a couple of months our taste changed in what we were looking for, all along Michael kept in touch with us via e-mail. After checking out several cars we decided to head over to Burns, where we had purchased a car previously. We were greeted on our arrival by Michael and he proceeded to show us the Civic were were now looking for. He was very helpful and knowledgable on the car and answered all of our questions. We didn't buy right away and Michael again kept in touch with us and when the deal felt right we bought the car. The whole process was overseen very professionally by Michael, while keeping us informed on what was going on. Before we left with our car Michael did a very complete explanation of all the features of the car. We left feeling very happy and satisfied with the whole experience. More