
Burns Honda
Marlton, NJ
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Ron and Dave ;) Burns Honda #1 team Iam pleased to rate the team of Ron Marchesani And David Osman for exceeding all expectations and providing the very best in customer service and expe Iam pleased to rate the team of Ron Marchesani And David Osman for exceeding all expectations and providing the very best in customer service and experience at Burns Honda on Monday. Iam the proud new owner of a 2015 Accord Sport and both Ron and Dave made me feel like i was a person and took a sincere interest and effort to making my dream of owning my first Honda a reality. When i came to Burns with my sisterinLaw i knew what i wanted in choosing my Honda. Both Ron and Dave expedited the dealing process and were very knowledgable and fair. I have been to other dealers in my life. This was the first experience that i could honestly say was the most productive and pleasant that i have ever encountered. I hope to buy another Honda Accordfrom Ron and Dave in 6 years -:) Burns is a great dealer with honest , friendly and competent people. Iam now a happy and satisfied customer. ThankYou Ron Marchesani and Dave Osman.. You make Burns Honda my dealer of choice , worthy of anyone who wants a great experience in purchasing a Honda product in the South Jersey area. More
Excellent Service Burns Honda is the best place to buy a car and I personally recommend Ron Marchesani. He is wonderful and did his best to arrange my lease in a way th Burns Honda is the best place to buy a car and I personally recommend Ron Marchesani. He is wonderful and did his best to arrange my lease in a way that it is affordable. He is very friendly and professional and explained me everything. I would definitely go for a Honda again and that will be from Burns Honda. Thank you!!! More
DO NOT Purchase any vehicles here! Do not purchase any vehicles from this dealership. In November I purchased a used vehicle which I absolutely was very excited to purchase. This vehicl Do not purchase any vehicles from this dealership. In November I purchased a used vehicle which I absolutely was very excited to purchase. This vehicle had everything I was looking for a vehicle to have done to it. I did notice that the motor had work done to it and I was informed that their was a brand new motor put in in August of 2014. I asked if their was paper work for the motor and they said yes. I asked to see the paper work and they said they would get it for me. I still have not seen the paper work. They also told me the new motor had a 3 year 36,000 mile warranty. I asked if it was transferable and the manager said Yes. It also has a 2 year or 100,000 mile power trained warranty and a 128 point check car fax guarantee. They told me the vehicle had been checked through their shop and that everything was fine. I then took the vehicle to my mechanic to get checked out and was told it needed a part/repair which needs to be repaired in order to use 4 wheel drive. The estimate for the repair was around 500 dollars. I brought the vehicle back to the dealership and asked them to take 500 dollars off of the asking price because of the repair it needed. They said they will put it back through their shop to have it checked out and that they will get back to me to let me know. Days past and they never got back to me. I called them they said their shop said the repair doesn't affect the driving of the vehicle and that they would not budge on the price. A couple weeks go by and I noticed the vehicle still for sale and that they dropped the vehicle by around 280. I called once again and put an offer in and they accepted the offer. I purchased the vehicle and I really love the vehicle. I had two things on the IOU and the paper work for the new motor. I have yet to see either one of those. I also took the vehicle back to my mechanic and I got the part installed. While installing the part( which was a U Joint) my mechanic noticed it also needed a front driver side axle which is not noticeable until the front rear is pulled apart. That night after my mechanic told me this I went to the mechanics shop and he showed me the axle. I then left the mechanic and went to the dealership and informed them and the manager and the service manager both stated to me that the axle is covered under the warranty and that he would talk to the general manager the next day and then call me. That night the manager gave me the warranty company number I contacted them and the warranty company told me the dealer is responsible for the first 30 days. 2 days went by I received no call from the dealership so I called them once again. I had to have the vehicle fixed because it was holding the mechanic shop up. My mechanic faxed the dealership my invoice for the repair. I called the dealership after they received the invoice. I have never been treated more rudely by managers who should be acting professional. I am very upset and am considering getting an attorney. Please take my advice and stay clear of Burns in Marlton! I cannot believe how Burns dealership could treat their customers so unprofessionally. I still to this day am getting no return phone calls from this dealership after a month and a half, I still have not got items on the IOU. If you are looking for a new car don't waste your time at this dealership go somewhere with professionals who care about their customers. More
Best sales experience of my life Purchasing a vehicle at Burns Honda wasnt only painless but was actually enjoyable. Working with Ed Altman and Ray Kollman was a refreshing experienc Purchasing a vehicle at Burns Honda wasnt only painless but was actually enjoyable. Working with Ed Altman and Ray Kollman was a refreshing experience due to their honesty, willingness to help any way they could, and their overall great character. Not only Would I recommend that others share in the fantastic experience i had, i will never buy a vehicle anywhere else More
No regrets Ron Marchesani was wonderful. He took the time to answer all my questions, and gave me his cell phone number to reach him when he had a day off. As so Ron Marchesani was wonderful. He took the time to answer all my questions, and gave me his cell phone number to reach him when he had a day off. As someone who keeps her car as long as possible, I was reluctant to deal with the "hassle" of going through the car-buying process, but Ron was honest and straight forward from the start and I feel that I bought a great car at a very fair price. I have no regrets and will definitely recommend family and friends to go to Ron when they need a new car. More
Well Satisfied I'm well satisfied with the deal I got on my 2015 Honda Accord EX-L. Ed Altman was very professional and explained everything to me about the car. Thi I'm well satisfied with the deal I got on my 2015 Honda Accord EX-L. Ed Altman was very professional and explained everything to me about the car. This is our 3rd Honda. People are very friendly. Also, I can't say enough about the service department. I depended on them for servicing my previous 2000 Honda Accord. I can say I never had a problem with the service department or the work done my my car. I give them 5 stars for sales and service. More
OVERALL REVIEW WAS EXCELLENT.THANKS GUYS, AND GOD BLESS We are so BLESS to have come to you guys first.Ed made us feel like he was there for us unlike other sales people who were there for themselves.Burns We are so BLESS to have come to you guys first.Ed made us feel like he was there for us unlike other sales people who were there for themselves.Burns Honda We will recommend to anyone.THANKS GUYS .THE COVINGTONS More
Adam Wojnar has made our last 3 cars a GREAT experience! Burns Honda has always been our dealer of choice and I have had leases with them for almost 2 decades. Adam Wojnar has handled the my last three leas Burns Honda has always been our dealer of choice and I have had leases with them for almost 2 decades. Adam Wojnar has handled the my last three leases and one sale in the past few years and he is a GREAT addition to the Burns team and the Burns experience that we have come to enjoy and expect. Many other Burns staff like Jim McCormick, Robb Regan and Brian Krykewycz have also been great to interact with in the past. Adam, true to our Burns experience has always gone above and beyond to make sure we were taken care of to the utmost and even after the lease and sales of our respective cars; he has followed up to make sure that we were happy and there were no issues. Burns is great and Adam has truly made great better. More
Very Friendly, Terrible Pricing I went in ready to buy a Civic Si and was greeted by salesman Bob Haar who was extremely friendly and helpful. After the test drive I stated what I w I went in ready to buy a Civic Si and was greeted by salesman Bob Haar who was extremely friendly and helpful. After the test drive I stated what I wanted to pay which was an advertised deal by another dealer, but I wanted to buy at Burns because they were local. Then Mike Guida came back with a lease price of $379! I explained that other dealers were advertising the same car for just $239 with the same terms and fees. Mike was not very friendly and told me to take it or leave it. I guess my money is no good there. I even went back a second time and they would not budge on the price. Instead I made a 45 minute drive to another dealer and walked out with a new Si for over $150 cheaper a month than Burns offered me. All terms and fees were the same as at Burns, but the payment was that much less. Bob was great and I felt bad that his manager essentially wasted his time by trying to rip me off. More
Exceptional Michael John gave us exceptional service! Our lease was up with our Honda Pilot and we decides to purchase it. Michael John was very accommodating and Michael John gave us exceptional service! Our lease was up with our Honda Pilot and we decides to purchase it. Michael John was very accommodating and Bill Bianco made sure we were able to finance the balance affordably. We will definitely return here to purchase future vehicles. I would absolutely recommend Michael John to get you into a car you're looking for. He's a very caring and considerate individual who will help you with whatever you need! More