Burns Honda

We have purchased new and used from Burns and also used for service for many years. Quality dealership. Service is uniformly excellent. Just bought used CRV through Craig Pfeiffer. Carig, who I did previo for service for many years. Quality dealership. Service is uniformly excellent. Just bought used CRV through Craig Pfeiffer. Carig, who I did previosuly know, was honest, straight forward, accessible, followed through and made the buying process very efficient. I would definitely buy from Burns and Craig again. More

I've purchased eight new cars since marrage in 1961. I've had some very bad experiences. Honestly- I had fun dealing with Burns. They were very concerned for my satisfaction. If I didn't like something I've had some very bad experiences. Honestly- I had fun dealing with Burns. They were very concerned for my satisfaction. If I didn't like something they listened to me and said "no problem". The salesman,sales manager and financier were very polite. Made me feel like I was buying a Cadillac.Thank You More

Ed Altman was wonderful to work with. He quoted me an unbelievably competitive internet price for my Honda CRV, so I decided to go in to get more details and to test drive the car. I was also consider a unbelievably competitive internet price for my Honda CRV, so I decided to go in to get more details and to test drive the car. I was also consider an Accord. Ed did a fantastic job explaining the different features between the two cars and allowed for me to test drive them both to see which one I felt more comfortable driving. More importantly, I didn't have to do any negotiating because the price was already unbelievable. I really liked that Ed was genuinely personable and had a great sense of humor, which made working with him enjoyable. He let me take my time to decide which car I was more interested in and whether or not I truly wanted to make a purchase that day. Needless to say, I'm a very happy owner of a Honda CRV. Mel G. in finance was also fantastic. He helped me to save money by being very honest about which add-ons would be worth it for me, based on my needs. I was surprised to see him cross things off the list of additional add-ons. I would definitely return back to Burns Honda for a future purchase. More

Eduard Hanekom was my salesman, and he was beyond excellent. He was kind, knowledgeable, courteous and extremely well-organized. Eduard took so much time going over the features of the Honda Civi excellent. He was kind, knowledgeable, courteous and extremely well-organized. Eduard took so much time going over the features of the Honda Civic with me. He was extremely thorough and patient, and stayed with me to go over the features until 10:00 p.m. I believe that you can always tell when an person is enthusiatic about their job, and it really shows with Eduard because he cares about his clients and you can immediately see that when dealing with him. I will definitely refer everyone that I know to Eduard because of his excellent, excellent service and his kindness. Eduard has been an absolute pleasure to work with. Eduard called me the next day to follow up and see if I had any questions about the vehicle. I am extremely impressed with the quality of service I received from him. Burns Honda is lucky to have an employee like Eduard. Without a doubt, Eduard Hanekom is a HUGE asset to Burns Honda. I know that he will go far because he enjoys his work and he has a positive attitude, ensuring that all of my needs were met, and he is the most pleasant person to be around. Sincerely, Kitty Sclar More

A pleasant experience. Very professional and punctual. I greatly appreciated the sale process. Michael was true to his offer on the telephone and I didn't feel like I was getting nickel and dimed. Thank y greatly appreciated the sale process. Michael was true to his offer on the telephone and I didn't feel like I was getting nickel and dimed. Thank you and you will have my business in the future as well as referrals to friends and family. More

On Tuesday, July 2, 2013, It started out with a telephone call to Rob Regan, who has been my service advisor for over 9 years (I have purchased 3 odysseys and 3 Accords), to let him know that I was intereste call to Rob Regan, who has been my service advisor for over 9 years (I have purchased 3 odysseys and 3 Accords), to let him know that I was interested in getting a car for my daughter and who can he recommend to assist me. He said I will receive a call back from Joey Nahama in the next 15 minutes. Well, it was actually 5 minutes (WOW) and Joey Nahama is outstanding. This was a telephone inquiry about 1) leasing versus purchasing, 2) pricing of each vehicle and 3) options on who's name can go on the vehicle. Well, after taking the time to explain everything, getting information for me & my father, running our credit, selecting a car/color/equipment details, within 2 hours, I was an owner of a Honda Civic. On Wednesday, July 3rd, I came in with my Daughter, thanked Rob Regan, put the face to the name of Joey Nahama, who reviewed everything with me once again, and then met with Rob Polett, Business Manager, to sign-off on all documents. Joey then escorted us to the 2013 Honda Civic, took the time to show my daughter what the car is equipped with as well as programming the Bluetooth, and then sent her on her way. This was a WOW moment...Thank you so much Joey for making this such a smooth process - truly an honor and pleasure!!! Last, but not least, thank you Rob Regan for coming to my rescue - you are the best!!! It has always a pleasure to be a part of the Burns Honda Family, Respectfully sent, Tania J. Quinn More

As most people,I'm not too crazy about the buying experience of a new car.But.Rick Erb makes it all worth it..From my first phone call to discuss,price,color to the full explanation of all the items experience of a new car.But.Rick Erb makes it all worth it..From my first phone call to discuss,price,color to the full explanation of all the items on the car,it was a pleasure.I like the concept of dealing with one person at least 90% of the time, as the total package.I have recommended my friends to Rick and one has purchased.Rick,to me is the encyclopedia of car buying.His product knowledge of the Honda brand , would rate a ten.The 2013 Civic is a excellent upgrade from 2010.. More

Our experience to purchase our new Honda Accord was superb! Jim, Ed, and Tony were very helpful and cooperative to provide us with the exact model and options we requested. Delivery was prompt. And upo superb! Jim, Ed, and Tony were very helpful and cooperative to provide us with the exact model and options we requested. Delivery was prompt. And upon delivery, Ed reviewed everything with us, and showed us how to access all the options and programs. This certainly assured a positive experience for us. More

Craig Pfeiffer was a friendly guy with a great attitude who didn't push me into anything crazy and kept my best interest in mind. who didn't push me into anything crazy and kept my best interest in mind. More

I had a problem with roters after brake installation months back. Called Service mngr and spoke w Eric who extremely professional and knowledgable about the problem I had been experiencing. The proble months back. Called Service mngr and spoke w Eric who extremely professional and knowledgable about the problem I had been experiencing. The problem was repaired and I am extremely happy with the service that was provided across the board. I was treated with respect and kindness from the moment I made the call. Burns Honda should be pleased to have such an incredible service department and management who set high standards and make sure the customers needs are met and their workmanship guaranteed. More