Burns Honda

Bought 2009 odyssey CPO from burns in June 2012 had 33,000 miles on it.buying experience was fine like most people have experienced.but after few weeks, noticed vibrating when driving between 40-50mi/h 33,000 miles on it.buying experience was fine like most people have experienced.but after few weeks, noticed vibrating when driving between 40-50mi/hr,also the van jerking when changing gears.found on line many people have same problem due to torque converter defect. In and out dealer every week over a month,phoned the manifacture,test drive with honda rep and service mans.been told lots of excuses.but they are on the same page:the car is fine even it's vibrating and jerking. Now after a year and half situation getting worse every day,really worried when riding with two smal children.normally I don't trash other people's business ,because I know how hard to build up a reputation.but I have to get this out.after 4 Hondas I'm done. More

Burns Honda is the first place you should go, when looking for a new or used car. I guarantee, it will be your first and LAST stop. They really work for YOU, and want to make it work. They want you looking for a new or used car. I guarantee, it will be your first and LAST stop. They really work for YOU, and want to make it work. They want you to leave with that new/used car that you've got your eye on. I've never been to a dealership where I felt so comfortable... No pushy people, no intimidation, no rushing. My sales person was very friendly and accommodating - He didn't try to put me in a car that I didn't want or like. He gave me time to look around and get a feel for what I really wanted. There are not many places like this anymore - I've been to dealerships where they're breathing down your neck and are trying to rush a sale. I never felt like that here. When it came to financing, Burns didn't make me feel inferior. My credit wasn't AWFUL, but it wasn't PERFECT. Burns worked the numbers for me and did what they had to do to make it work. I was so grateful for that... and not used to it. A few years back, I went to a dealership where the sales person didn't even ATTEMPT to see what they could work out for me. That was the first time, a sales person ever let me just walk right out the door, without trying to help me. I'm already recommending Burns Honda to everyone I know... I can't imagine I'd buy another vehicle anywhere else. More

I used the internet quote and the whole process was very pleasurable, and the sales rep was very knowledgable too. I would recommend this dealership if you were looking to buy. There were many choices they pleasurable, and the sales rep was very knowledgable too. I would recommend this dealership if you were looking to buy. There were many choices they had in stock. More

I was impressed with the professionalism and friendliness of Matt Rebstock. He was professional and was able to get me into the exact vehicle I needed. He took the time to show me the how/why/what of the i of Matt Rebstock. He was professional and was able to get me into the exact vehicle I needed. He took the time to show me the how/why/what of the interior of the vehicle - Honda Civic LX 101 class! I've never had that before. Usually, when you purchase a vehicle the salesman can't get you out of the door fast enough. Matt really cared that I knew how everything worked in my new Civic. I have already recommended him to two people! More

Mike and Mel worked very well together to get me in my new Accord and made the process of buying a car easier than most dealers out there new Accord and made the process of buying a car easier than most dealers out there More

Great experience from start to finish. Mike D. was very professional and that was a very big plus considering a bad experience we had at another Honda Dealer in the area just before coming to purchase from professional and that was a very big plus considering a bad experience we had at another Honda Dealer in the area just before coming to purchase from Burns. Welcoming staff, the managers and finance staff are great and not pushy. They gave us the best deal in the area, and we shopped and research for quite some time. Such a good deal, we bought 2 Odysseys! Will definitely call Mike for any future Hondas we purchase. More

On Saturday, my husband and I went into Burns wanting to look at the CR-Vs. We weren't sure if we could afford a CR-V as we're on a tight budget expecting our first baby any day now. Jackie was friendly and look at the CR-Vs. We weren't sure if we could afford a CR-V as we're on a tight budget expecting our first baby any day now. Jackie was friendly and made us feel comfortable and knowledgable about the small SUV. And, of course, we fell in love with the car! When it came to talking numbers and working with us both Jackie and Tony were absolutely wonderful. The last thing we wanted was to feel like we were being forced into something we weren't comfortable with and that never happened. They listened to what we wanted and what we could afford. Thanks to them we can bring our baby home in a snazzy new safe vehicle! I would definitely go back there when we're in the market for another car and will let my friends and family know what a nice experience we had! More

I was dreading going car shopping based on past experiences at other dealerships. However, Burns Honda turned out to be a truly pleasant experience! I was treated with professionalism and courtes experiences at other dealerships. However, Burns Honda turned out to be a truly pleasant experience! I was treated with professionalism and courtesy. Burns Honda definitely understands the meaning of customer service!! More

First of all I need to state that Sam and then Ray were nothing less than OUTSTANDING. These two men set the example for others to follow and put the word Customer First in Customer Service and follow-up. nothing less than OUTSTANDING. These two men set the example for others to follow and put the word Customer First in Customer Service and follow-up. More

Burns is the most professional dealership in the Philly area. With a wide selection of cars and a friendly atmosphere it is a pleasure to do biz there. I have bought two cars within the last year there. area. With a wide selection of cars and a friendly atmosphere it is a pleasure to do biz there. I have bought two cars within the last year there. Mike Dibiaso was the rep and he is a no pressure guy but he gets the job done. Highly recommend them. More